There are two kind of hotels.. the one which aims to make life easier to the customer and the one which aims to make life easier to the owner. Pura vida belongs to this last one. Too many rules, too many signs to read, too many things to consider for being on holidays. The hotel is located in a place where you cannot go without car to have any dinner... well, if you want them to give you any food... you have to let them know two days in advance. My god, you are on holidays! you do not want to have to make plans for them. Would it be so difficult to have some light food for people arriving without booking dinner? If you let them know. please be sure you are there at 7:30, not one minute before, not one minute after.
And it is true, the dinner is nice.. but again, they do not tell you what they will do.. they do not check if you like it or not.. My god, at least it would be a benefit of having to book in advance, have the chance to ensure you like it! No, they cook what they decide and you know when you are on the table. Do you have kids? they do not care, they should eat what they cook waht by the way is a fusssion cooking far away from whay kids like (and our kids ate everything).
Breakfast? they open it at 7:30. Too late for a place which is related with the airport or visting place. It is the one which open later in all Costa Rica! Do not worry, if you leave before, they give you a wonderful bag with nice food (fruit, juice, etc.). Nice for the day you leave at 5:30 to go to Tortuguero and fully understood they do not open at 5:30. But if you leave at 7:15, stuill ou get the bag (that they have prepared that morning). Why you cannot eat there? Why do they not prepare some coffee? You take a bag with food to airport.. place where you cannot bring any food..
On the positive side... they give you a lot of information and they have business connection with Toyota REnt a Car whic make a good service for cars and the Turtle Beach Lodge at Tortuguero can pick you there and it is a very convenient solution.
Also it is good for avoiding to go into the city if you do not want to visit it although the location is not in a very nice area.
And in Service I indicate "Normal" as even if the owner is a person not very much customer-oriented, they rest of employees are superbe persons and the owner also try to provide you the info you need but he thinks everyone has his british sense of humor what is nice to watch on the tv but I am unsure it is the best for running a hotel.
- Official Description (provided by the hotel):
- The Pura Vida Hotel is located 4km north of the SJO International airport - we provide a free taxi pickup for international arrivals. Breakfast is included and an excellent dinner is available with reservations (or late meals for late arrivals). Touring services include car rentals delivered here, private vans and as much touring advice as you wish - we are experts on Costa Rica. We have arrangements with Toyota Car Rental for deals on car rentals. Our idea is simply that this is a place we would like to stay at when we travel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda and Priceline so you can book your Pura Vida Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Pura Vida Alajuela
- Hotel Pura Vida
- Pura Vida Hotel Costa Rica/Alajuela