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“Wonderful hotel stay!”

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Hampton Inn & Suites by Hilton San Jose Airport
Ranked #2 of 27 Hotels in Alajuela
Certificate of Excellence
Jackson, Mississippi
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Wonderful hotel stay!”
Reviewed October 28, 2013

The Hampton Inn near the SJO hotel was amazing! The hotel was as clean as can be with fun and colorful Halloween decorations throughout the building. The breakfast was one of the best I've had at a Hampton Inn- all the traditional continental choices plus fresh fruit, scrambled eggs, sausage links, even Costa Rican gallo pinto and tortillas! A delicious and hearty breakfast before we left for the airport. The hotel shuttle was fast and prompt. It was the last night of our honeymoon and the staff was so kind, helpful, and friendly to us. They even gave us a complimentary bottle of wine and a small box of chocolates. How wonderful! I highly recommend this Hampton Inn- I have stayed at dozens of them in the States and this was my favorite :) Also if you are looking for an inexpensive dinner option (the Dennys and Rostipollo aren't cheap)- my husband and I just ordered a pizza for Papa Johns. Very inexpensive and tasty. Didn't even have to leave the hotel since they deliver! Worked great for us since we didn't have a car. Happy travels! Cannot wait to return to Costa Rican one day for an anniversary- I assure you we will be staying at this Hampton Inn for close proximity to the airport and its excellent staff!

  • Stayed October 2013, traveled as a couple
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Review collected in partnership with Hampton

Helpful?
Thank kbt21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, October 31, 2013
Dear Katelyn T, congratulations !!! It makes us very proud and extremely happy that you chose us as part of your honeymoon. We are always trying to provide our guests with the best services and accommodations to make your stay with us be the best hotel stay ever, that way, you can experience first hand how we do care about all of our guests and that we strive to make them as happy and comfortable as possible. We thrive when our guests feel that they are truly welcome and get to see us as friends whom they can rely to get all the things they need to make their stay with us unforgettable. It makes us very happy that you liked our complimentary breakfast so much, we try to cater to every taste, that is why we mix the traditional continental breakfast with tropical fruits that are in season and typical Costa Rican and regional dishes.
It has been a real pleasure having you and your husband stay with us, and the entire team will be expecting you next year for your anniversary.
Best regards.
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1,383 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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English first
Alvord, Texas
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 24, 2013

I have stayed here several times in the past because its close to the airport but more so because the staff are unreal they are so helpful and friendly, and the proerpty is spotless and we have never had an issue of anyking. This is an awesome prorperty!

  • Stayed October 2013, traveled as a couple
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Review collected in partnership with Hampton

Helpful?
1 Thank Rick O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, October 31, 2013
Dear Rick O, thank you so much for such a wonderful review. It is always a great source of motivation for the entire staff when our guests feel the way you do about us and our hotel. We are always going above and beyond in providing our guests with the best services and treating them not as costumers but as friends, making them feel very welcome and making sure that they can trust us with absolutely everything they need to make their stay with us an unforgettable hotel experience. We are also very glad that you find that our location is so convenient due to its proximity to the airport (that way you can get more rest and sleep both when you´re arriving and when you´re leaving). Thank you very much for staying with us and the entire team looks forward to your next visit. Best regards.
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Golfito, Costa Rica
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 23, 2013

I was traveling for work and my stay was very short, but I would love to stay longer next time, because I really like the ambiance and the rooms. This hotel is very well located close to the airport and everything you need. We arrived very late at the hotel and the staff was speaking English and the service excellent. I will definitely go back and send my business partners to this hotel.

  • Stayed March 2013, traveled with family
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Helpful?
2 Thank CindyBoulanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, October 30, 2013
Dear Banana-Bay-Marina, thank you for sharing your comments. It is very rewarding for all of us who works at the hotel when our guests appreciate the work we do and they recommend us to friends and associates. We really do thrive when this happens because it demostrates how we strive to provide our guests with the highest quality of services and accommodations besides giving them the warmest welcome so they can always be surrounded by the most friendly and welcoming atmosphere.
We are very glad that you liked your room so much and that you found our location so convenient, with so many advantages for you during your stay.
Thank you for choosing us and we hope to see you back again soon.
Best regards.
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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 23, 2013

We have stayed at the SJO airport Hampton Inn numerous times. We are continually impressed with how this hotel is run and the high class customer service provided. Very close proximity to the SJO airport, and a short drive west to the Pacific coast line, or up north to the Arenal volcano area make it a perfect lanching pad for a great time in Costa Rica. Thanks again ! Jodi/Texas

  • Stayed October 2013, traveled as a couple
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank 668jodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, October 30, 2013
Dear Jodi/Texas, we appreciate that you took your time to post this review. It makes us very happy whenever we find out how our guests leave feeling so satisfied that they continue staying with us every time they visit the country, it show us that our main goal has been achieved because we strive to make our guests feel so comfortable and welcome that they feel right at home, surrounded by friends who only want to make their stay be the best hotel experience ever; providing them with the best services and the most comfortable rooms so they can be completely satisfied and happy.
That they know for sure that every time they return, they will be coming home and seeing friends that are always more than happy to see them and to serve them with everything they might need. We are also very glad that you find our location so convenient, being so close to the airport and the Interamerican Highway so as you said before, having the hotel as a launching pad for your trip.
Thank you for staying with us and the entire team looks forward seeing you on your next visit. Best regards.
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Bonita Springs, Florida
2 reviews
Reviewed October 14, 2013

I would like to thank again the very friendly staff at The Hampton Inn San Jose Costa Rica for the always spoiling experience and treatment that we always receive.
Its a very clean and comfortable hotel and on top of that they have a succulent and delicious breakfast menu.
The entire staff is just "unique", they pampered us like babies and guest what? we let them do it ///
My experience with this beautiful hotel is always a big smile of satisfaction at the end of our stay and a lot of hidden tears because we leave behind not Hampton employees but friends.
Thank you
Cesar Rios

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank cesar r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, October 22, 2013
Dear cesar r, thank you for such an awesome review. It is our pleasure to spoil and pamper our guests because that is one way to make them feel as if our hotel is a home away from home, surrounding them with the most cozy and friendliest atmosphere, because all of our guests deserve the best that the hotel offers. We strive to provide them with the best quality of services and accommodations so they can have the best hotel experience they ever had. It honor us when guests like yourself leave considering us not as employees but as friends because it is the same for us.
We hope that the next time you come you are going to see us, as I said before, as your home away from home. And for us, there is nothing more rewarding than to see the smile upon your face when you leave.
Thank you for staying with us and the whole staff looks forward to seeing you on your next visit. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
108 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed October 14, 2013

We spent the first night of our recent trip to Costa Rica at this hotel and it was better than many Hampton Inns I have stayed at in the states. First, when I arrived to find my luggage lock had jammed and I could not open my suitcase, the staff found a saw and a pair of pliers to help me cut it off. And this was after 8 pm when their maintenance guy had already left for the day. How great is that! Plus, my wife and I were celebrating our anniversary with this trip and we were met with complimentary wine and chocolates. Very sweet. Staff spoke English well and the rooms were very nice with no issues and the breakfast was better than most Hampton Inns. (The pineapple in particular in CR is amazing!) The place is also literally a 3 minute drive from the airport and they offer a free shuttle. So for late night arrival flights or early morning departures, it can't be beat!

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
Thank 4ontheroadMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, October 22, 2013
Dear 4ontheroadM, first of all, let us congratulate you and your wife on your anniversary. It is very nice that you enjoyed your stay with us so much and that you found your room so clean and comfortable. Our staff is always trying to do everything in their power to make our guests feel very welcome and to help them in any way that they might need so it is very motivating when our guests take notice. We are also very glad that you liked our breakfast because we do try to cater to almost every taste and it makes us very happy that you and your wife did like it. Also, you notice of how convenient our location is, being less than 1 mile away from the airport, having some good restaurants and car rentals just across the parking lot; as a whole, the hotel strives to make our guests´ stay as smooth and relaxing as possible.
Our most sincere thanks for staying with us, and the entire team looks forward to welcoming you back. Best regards.
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Mercedes Sur, Heredia, Costa Rica
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 14, 2013

We had to pass one night due a home emergency... it was a terrific night! Very friendly staff we found, comfort beds, clean room.... hot breakfast was great, the Gallopinto and pupusas were excellent (just like home), cereals, fruits, yogurt, wafles were ok... I'd stay again in another home emergency...

  • Stayed October 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank YannerAraya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marjorie E, Public Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, October 22, 2013
Dear YannerAray, first of all, let me tell you that we are very sorry about your home emergency. On the other hand, we are super happy that you enjoyed your stay with us so much. We are very glad that you liked our complimentary breakfast so much and that you found our rooms so comfortable. Our staff really does work very hard in order to provide our guests with the highest quality of accommodations and services. To make all of our guests feel extra welcome, surrounded by friendliness and the certainty that they are indeed very welcome.
Thank you for choosing us and we hope that you come back again in the near future. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Property: Hampton Inn & Suites by Hilton San Jose Airport
Address: Hwy 1 Airport Blvd, Alajuela 20107, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Alajuela
#3 Romantic Hotel in Alajuela
#4 Family Hotel in Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites by Hilton San Jose Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 
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Also Known As:
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hampton Inn & Suites By Hilton San Jose Airport Costa Rica/Alajuela

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