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“Super Stay at Hampton Inns & Suites, Alajuela, Costa Rica” 5 of 5 stars
Review of Hampton Inn & Suites by Hilton San Jose Airport

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Hampton Inn & Suites by Hilton San Jose Airport
Ranked #3 of 30 Hotels in Alajuela
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Super Stay at Hampton Inns & Suites, Alajuela, Costa Rica”
5 of 5 stars Reviewed May 16, 2013

Excellent service, friendly staff, clean and safe & good value for money. Large sized bedrooms, comfortable and clean bed of larger than normal King size, complimentary breakfast, including a To Go packed one. Very close to the airport, less than USD10 by taxi Good offers for local tours available within the hotel and recommended to pay Departure Tax at hotel in advance of departure as there can be queues at the airport to pay this. It costs a premium of USD 4 to pay at the convenince of the hotel, but it is well worth it. Please don't lose the receipt of the tax paid as it is very much required at the airline check in counter.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Christabel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear Christabel S

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,071 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
Orlando, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

My Interbus shuttle dropped me off directly to the hotel. I asked the staff if they spoke English and was greeted warmly. The business center and the travel center made it easy to pay my departure tax and confirm my flight for the next day.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear Mr. Edward C

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 10, 2013

This was by far the best Hampton Inn I have ever stayed at. Everything was perfect. Hospitality, room, decor, airport location, amenities, etc. We were offered a free taxi ride to a nearby restaurant. A bagged breakfast was provided for early departures.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Hiker886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Director de Relaciones Públicas at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, September 17, 2013
Dear Hiker886

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Vermont
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 7, 2013

You can see the Hampton Inn from the baggage claim. Getting there is easy and inexpensive. Luxurious beds and bed linens, large clean bathrooms and a breakfast to open at 6am that opens at EXACTLY 6am. The fresh buffet breakfast is accompanied by free lobby coffee 24/7. We always use this hotel when we go to a resort in Costa Rica. We have enjoyed excellent service and the one time that there was no hot water in the morning, a cheerful refund of the room cost (satisfaction is guaranteed!).

Room Tip: Non smoking rooms are available.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank knalibow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear. knalibow

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BERMUDA
Level Contributor
159 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed May 6, 2013

Perfect for getting ready to leave or to enter Costa Rica. if I was on a flight that arrived at night i would overnight here. I had an early morning departure so I stayed here the night before I left. It was so comfortable we almost didn't bother to visit San Jose. But we travelled a long way so we made the effort and went into town. Cabfare is $28 each way, but it was so easy to go by bus and only about a dollar.
The staff are very knowledgeable Ad the hotel seems to really have considered almost every eventuality. All calls, ALL CALLs are free. We could not believe it, but it's true.
Only downside was the lack of good food close by. Just jfast food places. Was incongrous completely with the rest of our time in Costa Rica, in this regard. We'd been eating organic but had to switch to nfranchise - Rosti Chicken. Really disliked it.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Summer88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear. Summer88

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glen Ellen, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 1, 2013

I've stayed at this hotel on my first and last nights in Costa Rica on two different trips this past year in April, October and November 2012. This hotel is a short five minute drive from the airport and they will send a free shuttle to pick you up. The rooms have been clean and quiet every time. The staff has always been very friendly and helpful. They have assisted me with everything from info on nearby places to eat, to taxis to the other smaller airport, to arranging for a tour. You can also pay for the exit tax here instead of doing it at the airport if you want to save time at the airport.

The breakfasts are included and are good. They have a nice variety of items ranging from US traditional foods to Costa Rican local traditional breakfast foods (cheese, rice and beans). There is usually a nice selection of fruit and juice. For dinner there are three places that are within a short walking distance. More if you want to take a taxi or walk a bit further.

There is a Walmart about a five minute drive from here which has come in handy for picking up forgotten items or waiting to buy toiletry items until you arrive in Costa Rica.

I prefer the rooms on the upper floor and back of the hotel. There is a pool, but I have not used it on my visits here. I highly recommend this hotel as a great night after a long day of travel before venturing out to other parts of the country. It is also a great place to stay before an early flight the next morning since it is so quick to get to the airport from here.

If you stay more than one day here there are several opportunities for tours that pick you up at the hotel and take you on day excursions. They help you arrange for these at a tour desk inside the lobby area. There are also a couple of car rental companies across the street from this hotel. On my last trip we picked up a car there and it was great to be able to walk over, rent the car and then quickly go back to the hotel, check out and get started on our three week adventure.

I will continue to stay here on future visits - I plan to be back in June!

Room Tip: I prefer the rooms on the upper floor and back of the hotel.
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Chrisijb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear. Chrisijb

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 29, 2013

The hotel main areas are well kept with a great coffee corner, snacks and fruit at the front. The staff were very friendly, helpful and accommodating. The free airport shuttle is regular and 24hrs. The breakfast starts at 6am but for those traveling earlier like us there is "breakfast to go" which is helpful. The location is also very convenient for those dropping off rental cars; they are right across the parking lot. The bed was comfortable and new, although the AC is dated.

There is only one things that missing is dinner options. The dinning room in the hotel isn't open for dinner and there is no room service. There isn't much in the area except for a Denny's and a fast food chicken joint.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bing375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel C, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 9, 2013
Dear. AK

Thank you very much for leaving your comments about your experience with us.

We are happy to know that our location was convenient for your trip and that you enjoyed our shuttle service and hot breakfast. Thank you very much for choosing the Hampton Inn & Suites by Hilton - San Jose Airport for your Costa Rica stay.

We are looking forward to having you with us in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Property: Hampton Inn & Suites by Hilton San Jose Airport
Address: Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Alajuela
#3 Romantic Hotel in Alajuela
#4 Family Hotel in Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites by Hilton San Jose Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 
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Also Known As:
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hampton Inn & Suites By Hilton San Jose Airport Costa Rica/Alajuela

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