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“Short Stay Good Hotel” 5 of 5 stars
Review of Hampton Inn & Suites by Hilton San Jose Airport

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Hampton Inn & Suites by Hilton San Jose Airport
Ranked #3 of 30 Hotels in Alajuela
Certificate of Excellence
Fort Lauderdale, Florida
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Short Stay Good Hotel”
5 of 5 stars Reviewed October 23, 2012

Short business stay, good hotel overall, no room service due to size, but very comfortable, right across the airport, only drawback is you need a cab to go find a local place to eat and need one to get back obviously, so you have to hire one to either drop you off and come back for you, or ask them to wait for you. You need to also get a cab to cross into the airport. Nice if you are in and out, but if you are heading to San Jose, then this is not the place to stay, as it is quite a way from the city. Overall, good place. Breakfast is included and all good. Smoking allowed, good thing for us that smoke.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tiredreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, October 25, 2012
Hello tiredreamer!

Thank you very much for leaving your comments about your experience at Hampton Inn & Suites by Hilton Costa Rica and for visiting our profile.

We are happy to know that our location was convenient for your trip as well as our breakfast area and facilities.

The staff will always do the best to ensure you have a comfortable perfect stay. In addition let me inform you that have no longer smoking rooms available, since September 2012 because of the new Costa Rican legislation for smoke free public areas.

We are looking forward to your next stay, we would love to have you here again.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,073 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
Chicago, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 21, 2012

After two weeks of traveling all over Costa Rica, we stayed here the night before our early morning flight. The staff were incredibly friendly and helped explain how the early morning shuttle (runs every 15 minutes or so) ran, and how the departure tax worked. To make this even easier, and for a small fee, they will coordinate the Costa Rica departure tax for you right at the hotel, saving you precious time and confusion once you arrive at the airport. This was priceless and allowed us to sleep another 30 minutes, while avoiding any headaches at the airport.

The rooms were very comfortable and clean, and the on-site business center with internet access was a nice bonus to be able to check online for a few things once we arrived.

The location is very close to the airport, and like anything around the airport--the roads and routes are a bit odd. Regardless, this wasn't an issue.

Overall, this is the perfect hotel for your stay either once arriving or departing.

--Justin S

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, October 25, 2012
Dear Justin S,

Warm greetings from the Hampton Inn & Suites by Hilton family, Costa Rica!

It is always a pleasure to hear good comments from our guests. We are happy to know that we were part of your great experience in our country. I am going to share your comments with all the staff.

Thank you again for your time visiting our Trip Advisor profile. We are looking forward to your next stay, we would love to have you here again.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highland, Maryland
Level Contributor
222 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed September 22, 2012

If you get in very late or leave early this is a great option. Hotel is a typical Hampton Motel with decent breakfast and good Internet connection. No restaurant but there is a Denny's and Rostipollo (rotisserie chicken) franchises across the parking lot. However if you use this hotel as your base for meetings in San Jose, travel times into town in the morning and late afternoon could be over an hour long and US$30 each way.

Room Tip: Ask for miny suite
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank MonGourmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, September 24, 2012
Dear Mon Gourmet,

Thank you very much for visiting our Trip advisor profile and for leaving your comments about your experience at Hampton Inn & Suites by Hilton, Costa Rica.

I am glad to know that your stay at Hampton Inn Costa Rica was pleasent. We are happy to know that you found a good service in our breakfast and internet facilities. It is our main goal to make you feel as comfortable as possible.

This kind of reviews encourage us to work harder everyday.


Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rusk, Texas, United States
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 2, 2012

Great room, all amenities one would expect in the USA. Caters to Americans and serves a very good breakfast, Has shuttle to airport 24 hours a day and runs every 15 minutes or so. On-site departure tax location costs an additional 4 dollars but may be worth it in high season. We didn't avail ourselves of the service since we were leaving before the office opened (it opens at 7 a.m.). Be sure to get a free "to-go snack" when you check out. It has water, a piece of fruit and a Otis Spunkmeyer muffin. Also, be sure to eat it all before you get to the plane, since they search you in the Jetway and take your water away from you. This has nothing to do with the hotel, it's just a warning to fellow travelers.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Doug I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, September 8, 2012
Dear Doug I !
Warm greetings from Costa Rica.

Thank you very much for leaving your comments about your experience at Hampton Inn & Suites by Hilton Costa Rica and for visiting our profile.

We are happy to know that our location was convenient for your trip and that you enjoyed our breakfast and shuttle service. It is always a pleasure giving you the best.


We are looking forward to your next stay, we would love to have you here again.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbury Park, CA
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed August 15, 2012 via mobile

We stayed here on the first and last nights of our vacation. It was just what we needed, it was spotless, quiet and so close to the airport. When our flight arrived, the free shuttle was there at the airport waiting for us. The beds were very comfortable. The free breakfast was delicious. All the staff were so helpful except one, who appeared to be having a bad day. I would definitely stay here again.

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank vaykayfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, August 17, 2012
Hello vaykayam!

Thank you very much for your comments regarding your stay at Hampton Inn & Suites by Hilton – Costa Rica. We really appreciate the time you took to review our Trip Advisor profile and we thank you for choosing us. This kind of comments always help us to improve our service.

We realize that every guest has a choice when traveling and we thank you for making Hampton Inn & Suites your choice. We are happy to know that we were part of your vacations in our conuntry.

We are looknog forward to your next stay.

Sincerely,

The Hampton Inn & Suites by Hilton Staff – Costa Rica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 7, 2012

We booked this hotel for a stay to catch an early morning flight. It worked great. Buy your Departure Tax stamps here ($4 extra). Very clean. Good breakfast. Right by airport and free shuttle. Only negative is not a lot of dining options close by - Dennys and a Chicken place which was just OK. But for a night stay to be near airport its the way to go!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank okatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, August 10, 2012
Dear okatty !

Warm greetings from Costa Rica.
We really appreciate you took the time to share with the world your experience during your visit to Hampton Inn & Suites by Hilton, Costa Rica.

Thank you for leaving your comments and for visiting our Trip Advisor profile.
We are very happy to know that you enjoyed the comfort of our bed, the cleanliness of the room, the service of all our staff and our convenient shuttle service. For us it is always a pleasure giving you our best service in all the possible ways.

We are looking forward to your next stay.




Sincerely,

The Hampton Inn & Suites by Hilton Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Issaquah, Washington
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 25, 2012

I stayed here with my family for one night before flying out from San Jose. This hotel is very close to the airport and they have free airport shuttles to take you there. The rooms are nice and clean. There is a Dennys across from the street and another restrurant in walking distance which was a nice thing to have for a quick dinner.

They have free international calling to any country included which was a nice feature. The breafast in the morning was good. The staff while checking out gave a nice balloon in the shape of a monkey to my son which kept him occupied in the airport. We didn't use the hotel service for paying departure tax and found the lines in the airport to be moving very fast.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MASSeatte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, August 1, 2012
Hello! MASSeattle!

Thank you for your comments! For our staff giving an excellent service is the most important priority. I am glad to hear that our rooms and facilities made your last day in Costa Rica a moment to remember.

At Hampton Inn Costa Ricakids are very important guests, and we love to make them feel that they are staying in more than a hotel. I am going to extend your comments to our breakfast staff members, it is always a pleasure making you feel like at home.

We hope to have again the opportunity be part of your experience in Costa Rica.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Property: Hampton Inn & Suites by Hilton San Jose Airport
Address: Hwy 1 Airport Blvd, Alajuela 1017, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Alajuela
#3 Romantic Hotel in Alajuela
#4 Family Hotel in Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites by Hilton San Jose Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 
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Also Known As:
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hampton Inn & Suites By Hilton San Jose Airport Costa Rica/Alajuela

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