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“American-Style hotel” 4 of 5 stars
Review of Hampton Inn & Suites by Hilton San Jose Airport

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Hampton Inn & Suites by Hilton San Jose Airport
Ranked #2 of 30 Hotels in Alajuela
Certificate of Excellence
Rusk, Texas, United States
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“American-Style hotel”
4 of 5 stars Reviewed September 2, 2012

Great room, all amenities one would expect in the USA. Caters to Americans and serves a very good breakfast, Has shuttle to airport 24 hours a day and runs every 15 minutes or so. On-site departure tax location costs an additional 4 dollars but may be worth it in high season. We didn't avail ourselves of the service since we were leaving before the office opened (it opens at 7 a.m.). Be sure to get a free "to-go snack" when you check out. It has water, a piece of fruit and a Otis Spunkmeyer muffin. Also, be sure to eat it all before you get to the plane, since they search you in the Jetway and take your water away from you. This has nothing to do with the hotel, it's just a warning to fellow travelers.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Doug I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, September 8, 2012
Dear Doug I !
Warm greetings from Costa Rica.

Thank you very much for leaving your comments about your experience at Hampton Inn & Suites by Hilton Costa Rica and for visiting our profile.

We are happy to know that our location was convenient for your trip and that you enjoyed our breakfast and shuttle service. It is always a pleasure giving you the best.


We are looking forward to your next stay, we would love to have you here again.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,096 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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  • English first
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English first
Newbury Park, CA
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed August 15, 2012 via mobile

We stayed here on the first and last nights of our vacation. It was just what we needed, it was spotless, quiet and so close to the airport. When our flight arrived, the free shuttle was there at the airport waiting for us. The beds were very comfortable. The free breakfast was delicious. All the staff were so helpful except one, who appeared to be having a bad day. I would definitely stay here again.

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank vaykayfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, August 17, 2012
Hello vaykayam!

Thank you very much for your comments regarding your stay at Hampton Inn & Suites by Hilton – Costa Rica. We really appreciate the time you took to review our Trip Advisor profile and we thank you for choosing us. This kind of comments always help us to improve our service.

We realize that every guest has a choice when traveling and we thank you for making Hampton Inn & Suites your choice. We are happy to know that we were part of your vacations in our conuntry.

We are looknog forward to your next stay.

Sincerely,

The Hampton Inn & Suites by Hilton Staff – Costa Rica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 7, 2012

We booked this hotel for a stay to catch an early morning flight. It worked great. Buy your Departure Tax stamps here ($4 extra). Very clean. Good breakfast. Right by airport and free shuttle. Only negative is not a lot of dining options close by - Dennys and a Chicken place which was just OK. But for a night stay to be near airport its the way to go!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank okatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, August 10, 2012
Dear okatty !

Warm greetings from Costa Rica.
We really appreciate you took the time to share with the world your experience during your visit to Hampton Inn & Suites by Hilton, Costa Rica.

Thank you for leaving your comments and for visiting our Trip Advisor profile.
We are very happy to know that you enjoyed the comfort of our bed, the cleanliness of the room, the service of all our staff and our convenient shuttle service. For us it is always a pleasure giving you our best service in all the possible ways.

We are looking forward to your next stay.




Sincerely,

The Hampton Inn & Suites by Hilton Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Issaquah, Washington
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 25, 2012

I stayed here with my family for one night before flying out from San Jose. This hotel is very close to the airport and they have free airport shuttles to take you there. The rooms are nice and clean. There is a Dennys across from the street and another restrurant in walking distance which was a nice thing to have for a quick dinner.

They have free international calling to any country included which was a nice feature. The breafast in the morning was good. The staff while checking out gave a nice balloon in the shape of a monkey to my son which kept him occupied in the airport. We didn't use the hotel service for paying departure tax and found the lines in the airport to be moving very fast.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MASSeatte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, August 1, 2012
Hello! MASSeattle!

Thank you for your comments! For our staff giving an excellent service is the most important priority. I am glad to hear that our rooms and facilities made your last day in Costa Rica a moment to remember.

At Hampton Inn Costa Ricakids are very important guests, and we love to make them feel that they are staying in more than a hotel. I am going to extend your comments to our breakfast staff members, it is always a pleasure making you feel like at home.

We hope to have again the opportunity be part of your experience in Costa Rica.
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Cambridge
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 25, 2012

I stayed at the Hampton Inn & Suites for a total of four nights, 3 at the start of my trip and one at the end. When I arrived the airline had lost my baggage with all my clothes and wash kit. The hotel provided all the essentials so I could at least shower and clean my teeth when I arrived.

The hotel is quiet and the staff are all happy, friendly and helpful.

Breakfast - good, but some days the hot part could have been a bit better quality.

Onlt downside is that there are very limited services near by, no local shops in walking distance.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank divingmikeCambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 31, 2012
Dear divingmikeCambridge,

We really appreciate you took the time to share with the world your experience during your visit to Hampton Inn & Suites by Hilton, Costa Rica. We are very happy to know that you enjoyed the comfort of our rooms and service.

We are going to give additional attention to your comments about breakfast area. This kind of information help us always to improve our service.

Thank you again for your comments. We are looking forward to your next visit.

Sincerely,

The Hampton Inn & Suites by Hilton Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 23, 2012

This was a welcome rest after touring the country for 10 days. We were welcomed at the front desk with no problems. The staff was friendly and personable and asked about our visit to the country. The room was comfortable and clean. Good quality continental breakfast in the morning with lots of variety. Reasonable rates and free shuttle to the airport every 15 minutes. A perfect place to land before going home the next morning.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PaloAltobaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 31, 2012
Hello! PaloAltobaby!

Thank you very much for leaving your comments about your experience at Hampton Inn & Suites by Hilton Costa Rica. We are happy to know that our location was convienient for your trip and that you enjoyed our quality and services. I am going to extend your commets to our staff members.

We are looking forward to your next stay, we would love to have you here again.

Sincerely,

The Hampton Inn & Suites by Hilton – Costa Rica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
84 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed July 22, 2012

We arrived in San Jose after flying for almost 24 hours. Check in was speedy (thank you) room was more than adequate, very comfortable, big and plenty of space. Room had a desk too.

All staff were friendly, free breakfast was more than adequate

Thank you.

Room Tip: No noise detected in our room, however, too tired to notice!
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank inca186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maucrc, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review, July 31, 2012
Dear inca186338.

I am happy to hear that we exceeded your expectations providing you a good and efficient service.
Thank you for your comments about our rooms quality and standards.

We are looking forward to your next stay.

The Hampton Inn & Suites by Hilton Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Property: Hampton Inn & Suites by Hilton San Jose Airport
Address: Hwy 1 Airport Blvd, Alajuela 20107, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Alajuela
#3 Romantic Hotel in Alajuela
#4 Family Hotel in Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites by Hilton San Jose Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 
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Also Known As:
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hampton Inn & Suites By Hilton San Jose Airport Costa Rica/Alajuela

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