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“Excellent stay, great customer service!” 5 of 5 stars
Review of Hotel Buena Vista

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Hotel Buena Vista
Ranked #4 of 30 Hotels in Alajuela
Certificate of Excellence
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent stay, great customer service!”
5 of 5 stars Reviewed July 27, 2013 via mobile

I am writing this while I am still at this hotel...It has been an excellent experience. I chose this hotel because of other good reviews on tripadvisor and have to give it two thumbs up! The hotel is cozy and very clean, the tours they offer are great and the property is beautiful! The staff are amazing! Everyone I have encountered goes above and beyond! I am glad that I chose this hotel.

  • Stayed July 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank James101F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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582 reviews from our community

Traveler rating
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    187
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Louisville, Kentucky
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 27, 2013

Hotel was beautiful and very clean with very helpful staff. Views looking towards San Jose were amazing. Everyone that worked at the hotel were very friendly. Good choice if you need to be close to San Jose area.

Rooms were good with very comfortable beds. Hotel grounds were very nice. Had a short coffee trail that made for a good walk. Breakfast fruit plate which was included was very good.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
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    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lchjeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed July 24, 2013

I could go on and on about this hotel but I am going to try to keep it as short as possible. Simply said, my family and I planned to stay in this hotel for one night and we ended up staying for 10! We spent our entire trip here!

The staff at Buena vista hotel are so friendly and always have a smile on their faces. They are more than accommodating and do whatever they can to ensure that your stay will be amazing. By the end of our trip, we left knowing that we made friends for life, and some who we began to call familia. My family does not speak Spanish and this was not a hurdle for us whatsoever. Most staff speak both Spanish and English.

The layout of the hotel is so beautiful and there is a coffee trail in the back as well as a pool and an area to just lay out and take in the amazing view. There is also plenty of fresh fruit that grows in the back that is free for you to pick whenever you like. The hotel is located on a mountain which is about 10 minutes from the city, Alajuela, 15 minutes from the airport and about 30 minutes from the Capital, San Jose. There is also free shuttle service back and forth from the hotel to the airport. Although the hotel is in the mountain, the hotel has plenty of great activities and destinations that can be arranged for you.

From the manager to cleaning staff, cooks, and front desk clerks, and drivers, everyone is equally pleasant and friendly...and everyone is willing to help in any way!

When we return to Costa Rica, we will absolutely make sure to stay at this hotel. I recommend the hotel to all, even if you only decide to stay for one night. It's a great place to stay when first arriving and/or right before leaving Costa Rica.

I guarantee that you will leave with a great experience and wanting to come back.

Good luck, and have an amazing time in Costa Rica!

-Erica

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tvonchale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Rica
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 11, 2013

We chose Hotel Buena Vista upon a recommendation from friends. We were certainly not disappointed. The property is a lovely oasis in the city. Huge bougainvillea edge the courtyard of this colonial style hotel. Beautiful views of San Jose and surrounding areas are on the other side. Take a walk on the coffee trail for an education and to enjoy the views. The rooms are very spacious and comfortable--just like home. The staff was VERY accommodating, helpful and friendly (but not too knowledgeable of the immediate area). We enjoyed great conversations with them during our meals and at the small bar. The food is good, but not fancy. Once again, just like home. The continental breakfast (included) was really a fantastic way to start the day. The chicken cordon bleu and the beef stroganoff were delicious for dinner. The people-watching is also top notch (and lots of fun)!

The location of this hotel is OPTIMAL. We chose this hotel specifically because of its proximity to the airport in San Jose (but you don't feel like you're anywhere near the airport). Free shuttle service is available upon request from this hotel. It's a 20-30 minute ride from the front door of the hotel to the airport check in. We enjoyed it so much at the beginning of our trip that we decided to also end our trip here. This place can be difficult to find.There are more than a few "Hotel Buena Vista / Buena Vista Hotel." So, whether you are driving, or being driven, make sure that you can ask for directions. We found it helpful to stress that THIS Hotel Buena Vista is in Alajuela (and have the phone number with you).

Don't waste your money staying anywhere else if you're flying into or out of San Jose.

Room Tip: The rooms at the front, with the gorgeous balconies, are wonderful. They can be a little noisy with...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sylverleaf_Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Hills, California
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 11, 2013

Stayed here the first night and last night of our 10 day trip. We arrived at 11:30 pm and the city lights view from our room were breathtaking! Woke up and walked the grounds which are beautifully manicured with a trail of coffee beans and all. Did I mention how comfortable the beds were.... The complimentary breakfast was delicious also, fresh fruit with an assortment of Danish/breads. We would stay here again if flying into San Jose, it's a perfect hotel for a good nights sleep close enough to the airport but far enough away as we'll....enjoy!

Room Tip: Upstairs for the views!!!
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
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    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Shelean F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 18, 2013

We booked this reservation last minute because we didn't know our plans in advance. What a nice place! The manager upgraded us from the standard room to the deluxe, remodeled room because there was a lot of vacancy. It was absolutely beautifully decorated and it gave us ideas for our bathroom remodeling project. The grounds of the hotel are stunning, with a beautiful view of the city below. We walked the coffee trail and swam in the pool. Breakfast was delicious and the staff was very friendly and courteous. We would definitely stay here again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
1 Thank Monjen123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandston, Virginia
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 10, 2013

i cannot say enough good things about our experience here. We stayed two nights, when we first arrived and then in the middle of our 16 days in CR. Hotel Buena Vista became our home base for transport, money exchange, good easy meals, doing laundry, and figuring out issues with our rental car. These friendly folks excel in getting it done, whatever you need. The rooms are lovely. the staff so kindly indulged my efforts to speak Spanish. if you would like to be taken care of in the Alejuela area, this is your place. The free airport pickup and transfers are just the beginning.....

Room Tip: ask for one of the newly renovated ones
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Swampgal123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Buena Vista

Property: Hotel Buena Vista
Address: Across from catholic church, Pilas, Alajuela, Alajuela 4050, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Alajuela
#7 Romantic Hotel in Alajuela
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Buena Vista 3*
Number of rooms: 30
Official Description (provided by the hotel):
The comment ofter heard in this hotel is, "We feel like we are at home." This is exactly the impression the management and staff of the Buena Vista strive to create. We are high on the summit of a mountain with a climate of eternal spring yet only fifteen minutes drive from the International Airport below. We will pick you up there and show you the wonders of this exotic country. ... more   less 
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Also Known As:
Buena Vista Hotel
Buena Vista Alajuela
Hotel Buena Vista Costa Rica/Alajuela

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