Let me start by saying that this is the first review I've ever written! I would have gladly paid $20 more for the Best Western! Yes, the staff was nice, but from there this experience was horrible! We we're taken to a room in the back of the hotel behind the courtyard. A large room that seemed more like a storage room with a bed. There was dead cock roaches and spiders all throughout the room. The shower head was broken, cob webs hanging from the bathroom ceiling, and a stench of sewer when the water was turned on and one old hand towel hanging (who knows if it was clean) to dry ourselves off with. My husband requested a wake up call at 4:45 am which we did not get, and by 5 am we headed into the main hotel but found that we we're locked in the court yard. So with no phone in the room to call for help, we had to pound on the door and finally woke up our shuttle driver who had fallen asleep on the couch and forgot to wake us up. Oh, and there was a picture of the twin towers hanging over the bed.. sweet dreams huh!! `this place was a nightmare!!!
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- Also Known As:
- Berlor Airport Inn Costa Rica/Alajuela