Very flexible and accomodating. The guides & drivers seem to always have our best interest in mind. We went to Volcano Poas with Randall & he was amazing! He knew lots of fun trivia facts & had the driver stop along the way at very discreet but amazing scenic spots no one else would notice. He also is great about advice; he went out of his way to let us know where we should pick up souvenirs for cheap ("Should I buy coffee at this place, Randall?" "No, they definitely overcharge because it's a tourist stop.. you're better off buying it at the grocery. I'll take you there & tell you which brands are good.")
Honestly, there is no other guide or company I'd trust. Am going back next January & will be arranging to stay at the Diamonte Inn again. The complimentary breakfasts were filling and delicious, the hotel itself is clean and welcoming.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.