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“Good Stay” 4 of 5 bubbles
Review of BEST WESTERN University Inn

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BEST WESTERN University Inn
Ranked #9 of 35 Hotels in Tuscaloosa
Certificate of Excellence
Tampa, United States
2 reviews
“Good Stay”
4 of 5 bubbles Reviewed April 23, 2014

We were pleased with our stay at this hotel. The rooms were clean and we had enough space for the 2 of us. We liked the mini living room set up and the microwave/refrigerator combo which came in handy for medicine and food storage. The complimentary Hot breakfast every morning was great. The staff was mostly approachable, nice and very helpful. Housekeeping team was not very approachable....they were not mean or rude in any way but they were not friendly nor smiled. We Preferred to ask the front desk for extra towels than to request it directly from the housekeeping staff as they always looked Mad/angry. Even though this Best Western is just off of a major interstate, we barely heard any noise at night or during the AM rush hour. It never interfered with our sleep.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Isabel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at BEST WESTERN University Inn, responded to this review, April 24, 2014
Thank you for your review. All I can manage to say is I am so sorry that our housekeeping department gave such a poor impression of themselves. This is not acceptable as we expect all of our staff to express to our guest how honored we are that of the many hotels they could have chosen they chose ours. I apologize from the bottom of my heart and assure you this will be addressed immediately and sufficiently. I do hope that you will return again and give us the opportunity to meet your expectations fully.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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423 reviews from our community

Traveler rating
    200
    139
    56
    16
    12
See reviews for
219
79
27
52
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
United States
1 review
4 of 5 bubbles Reviewed April 21, 2014

Clean, nice place to stay...great price with breakfast included. Location was to our liking, close to shopping and restaurants. Easy access to interstate. Noise level was of no concern. Stayed twice at this hotel and will stay again.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Patti O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at BEST WESTERN University Inn, responded to this review, April 23, 2014
Thank you so much for your loyalty to the Best Western brand and to Best Western Park Plaza Motor Inn and taking your time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, AL, United States
2 reviews
5 of 5 bubbles Reviewed April 21, 2014

We were in town for a High School Wrestling Tournament. Several parents stayed here, we were all very pleased with our stay. The facility was really beautiful. The rooms were extremely nice. The options for food was plentiful. You have full menu to fast food with in walking distance. Easy access to the Interstate. Would definitely recommend staying with Best Western. Have stayed in several locations in the past few months, they are all very nice and clean.

  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Marsha Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at BEST WESTERN University Inn, responded to this review, April 23, 2014
We are pleased to hear that your stay at Best Western Park Plaza was pleasant. We hope your travels bring you to our city and our hotel again in the future and thank you for taking your time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 19, 2014

Very nice room with lots of places nearby to visit. I was here for work and it gave me a very nice place to relax afterward. The help were friendly and the breakfast food was very good. Right off the interstate there were plenty of food and shopping places to please anyone.

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at BEST WESTERN University Inn, responded to this review, April 25, 2014
The staff and management here at Best Western Park Plaza Motor Inn are happy to hear your expectations were met during your stay here. Thank you for your review and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed April 16, 2014

I guess unless you get pretty good notification from your kids about college events, you're going to have a hard booking a room in Tuscaloosa. As usual, there were several UA events going on this weekend so it was a challenge finding a suitable hotel. I am personally not a fan of Motels, I prefer inside access to our room and I am picky and prefer to stay in newer properties. The property was well kept and affordable. I was a bit creeped out by the number of construction workers who were staying there, but, I guess they gotta sleep somewhere, too. The room was a bit small and I don't think ours was one of the 'recently renovated', but overall it was not a bad room. There were a couple minor issues like the sink stopper would not stay up and the water pressure in the shower wasn't great, but none of these are show-stoppers that would keep me from staying here again, if I 'had' to. The breakfast area was well maintained and the staff was very attentive and kept the items well stocked. All in all, a satisfactory stay.

Room Tip: I did notice in other reviews, but forgot to ask when getting our room - there is a side to the hote...
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TravelGal09Madison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at BEST WESTERN University Inn, responded to this review, April 18, 2014
Thank you for your review. While your review is kind I feel as if we did not meet all of your expectations and hope that you will return in the future and give us another opportunity to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 16, 2014

We usually don't stay at BW, but I am glad we did. It was very nice and clean, shiny clean. The room was nice, it was quiet. The cost was more than I expected though. Would stay again if we are traveling through.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank TG60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at BEST WESTERN University Inn, responded to this review, April 18, 2014
Thank you for choosing Best Western Park Plaza Motor Inn for your hotel accommodations while in Tuscaloosa, AL and for taking the time to review our property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southport, North Carolina
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed April 15, 2014

The term "motor inn" brings back my childhood and family vacations in the 50's and 60's. This was not the no-frills "motor inn" of my childhood. What a nice property! Very nice room, excellent bed and pillows, well-functioning shower, and a very nice breakfast with really good (Douwe Egberts) coffee. I was impressed from check-in to check-out. The enthusiastic greeting upon arrival with fast, and efficient processing gave me confidence that our stay would be everything we hoped for based on others' reviews. The breakfast area received constant oversight by the hostess. Everything was well stocked and she kept it all refreshed as needed, and with good grace. This shouldn't be unusual, but it is, and she is a gem. This inn is on our "go to" list the next time we need accommodations in that area of Alabama. To the manager and all of the employees with whom we came in contact, "Well done!".

Room Tip: We liked our room "107". Easy walk to dinner at O'Charley's!
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cherryripe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at BEST WESTERN University Inn, responded to this review, April 16, 2014
I really enjoyed reading your review and I am so glad that your stay was pleasant. Please visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN University Inn

Property: BEST WESTERN University Inn
Address: 3801 McFarland Blvd E, Tuscaloosa, AL 35405-2403
Phone Number:
Location: United States > Alabama > Tuscaloosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Tuscaloosa
#3 Best Value Hotel in Tuscaloosa
#5 Family Hotel in Tuscaloosa
#9 Business Hotel in Tuscaloosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN University Inn 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
Stay at this Award Winning Tuscaloosa, Alabama hotel providing convenient access to key area attractions including the University of Alabama, Alabama Museum of Natural History and the Bama Belle Riverboat. Welcome to the BEST WESTERN Park Plaza where guests will experience the best in award winning customer service and accommodations at an unbeatable value. Guests staying at this Tuscaloosa hotel will be conveniently near the Bryant Denny Stadium, Paul Bear Bryant Museum, the University of Alabama campus, Battle Friedman House and the Black Warrior Railroad.The BEST WESTERN Park Plaza proudly offers 117 well-appointed, newly remodeled guest rooms each complete with cable satellite television and free high-speed Internet access. Guests staying at this Alabama hotel will enjoy an array of amenities including a complimentary hot breakfast buffet (Tuscaloosa's best hotel breakfast which includes: sliced breads, bagels, croissants, muffins, doughnuts, French toast cinnamon rolls, cereal, oatmeal, grits, eggs, biscuits, gravy, sausage, fresh pancakes, fresh fruit, yogurt, coffee, milk and three juice choices. ), Tuscaloosa's largest hotel swimming pool, exercise facilities and business services. ... more   less 
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Also Known As:
Best Western Tuscaloosa
Park Plaza Tuscaloosa
Tuscaloosa Best Western
Tuscaloosa Park Plaza

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