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All reviews breakfast attendant front desk room was clean the breakfast area guest services healthy options first floor top floor great customer service in town university of alabama hour drive my daughter stay there again highly recommend this hotel very nice stay nice breakfast
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Reviewed January 24, 2020

From the moment we walked in, every staff member made us feel welcome! They were friendly, kind, and made us feel glad we were there. We spent two nights, and our entire experience was excellent. The rooms were comfortable, clean, quiet, and had everything we needed. Breakfast was really good, too, with a good variety of foods.

Date of stay: January 2020
    • Rooms
    • Cleanliness
    • Service
Thank G5680EMlaural
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldTuscaloosa, General Manager at Fairfield Inn Tuscaloosa, responded to this reviewResponded 4 weeks ago

we are pleased to hear you had a great experience with us here at the Fairfield by Marriott Tuscaloosa. we hope that you will choose us again should your travels bring you back into town

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2020

This hotel was better than expected. Excellent service. Alan was working the front desk. Super friendly and helpful. Room was clean and spacious for a great price. I would stay here again in a heartbeat.

Date of stay: January 2020
Trip type: Traveled with family
Thank rossw266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldTuscaloosa, General Manager at Fairfield Inn Tuscaloosa, responded to this reviewResponded 4 weeks ago

Thank you for choosing the Fairfield by Marriott Tuscaloosa. we always love to hear positive feedback from our guest about their experience . I will make sure to share your comments with Alan and the rest of the staff I know they will love it. We look forward to providing you excellent service should your travels bring you back again

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Reviewed January 20, 2020

We were in Tuscaloosa for a gymnastics meet, we rated for 3 nights. The hotel staff was over the top friendly!! It was so refreshing! The location was great!
The room was nice and comfortable. I was not thrilled with the breakfast- a bit disappointing given this is a Marriott.

Date of stay: January 2020
Trip type: Traveled with family
Thank Jennifer R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldTuscaloosa, Manager at Fairfield Inn Tuscaloosa, responded to this reviewResponded January 23, 2020

Thank you for the review of the Fairfield by Marriott Tuscaloosa. Your feedback is highly appreciated. I am happy that your room was clean and comfortable, I am sorry however to hear that our breakfast selection did not meet your needs. Your feedback is used as a way of understanding how we can deliver great experiences. thank you for staying with us and we hope that you will choose us again in the future

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Reviewed January 19, 2020 via mobile

Our room was very clean, comfortable and well stocked with amenities. Mr. Alan at the front desk was a complete gentleman and a very big help. The lobby was inviting and served wonderful coffee and bananas.

Date of stay: January 2020
Trip type: Traveled with friends
Thank DannyM2931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldTuscaloosa, Manager at Fairfield Inn Tuscaloosa, responded to this reviewResponded January 23, 2020

Thank you for your review. On behalf of Alan and our entire staff thank you for choosing the Fairfield Tuscaloosa as your place to stay while visiting the area. we are glad you enjoyed the coffee and bananas. We hope to have the opportunity to serve you again in the near future.

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Reviewed January 19, 2020 via mobile

We have stayed here 5 times in the last four years for our daughters school/soccer visits. We choose to stay at one of the Marriott properties because we know what we are getting into every time. However, this Marriott is a little different and it starts with Annie who serves the free breakfast in the morning. She remembered who were on our 3rd visit. She has an infectious amazing positive attitude that keeps the whole room smiling and felling ready to go start the day. Katrina at the front desk staff is also a shining beacon with her execellent customer service.

We will only stay here when we visit. And it’s not the because of the brand it’s the the people at this hotel that make the difference.

Date of stay: January 2020
Trip type: Traveled with family
Thank t0dd922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldTuscaloosa, Manager at Fairfield Inn Tuscaloosa, responded to this reviewResponded January 23, 2020

Thank you so much for your kind words! Your experience expresses what we strive to achieve with every guest here at the Fairfield by Marriott Tuscaloosa. I am delighted to learn that our staff Katrina and Annie showed you great service. we hope that you will continue to stay with us when your travels bring you in to Tuscaloosa

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