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“Great housekeeping, just okay otherwise”

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Hampton Inn Tuscaloosa-University
Ranked #2 of 35 Hotels in Tuscaloosa
Certificate of Excellence
Pelham, AL, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great housekeeping, just okay otherwise”
Reviewed July 25, 2013

One of the cleanest hotel rooms I've ever stayed in, and the housekeeping people were really friendly and nice. Unfortunately, the doors and locks on this hotel's rooms are weird. When you enter your room, there is no deadbolt. There's some sort of lock that supposedly engages automatically, but anyone with a key can still get in. As a female solo traveler, this did not thrill me. (Yes, there's a stop-lock that catches the door once it's open an inch or so, but...no deadbolt? Really?) Also, the door itself is set nearly two inches off the floor--if you want your room to be dark at night, be prepared to shove a towel or two under the door.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonUniversity_GM, General Manager at Hampton Inn Tuscaloosa-University, responded to this review, August 1, 2013
Thank you for your recent review of our property. We are always happy to receive feedback as we are always looking for ways to improve. We strive to provide a friendly and clean place for our guests to stay.

I did want to address your concern about our locks on our guest rooms. Our doors do have deadbolt locks on them, they are what is called an automatic deadbolt. When the door closes, the door automatically engages the deadbolt lock - which gives additional security for the room without the guest having to do anything. If you want to "lockout" anyone with a key - you simply turn the knob on the inside of the door and it then engages the electronic deadbolt. Once the electronic deadbolt is engaged, a guest key and even our regular staff key will not open the door. We take safety and security of our guests very seriously here and work hard to make sure our guests not only have a clean place to stay but a safe place to stay.

As always, we welcome any and all feedback from our guests in order to make our product the best. We are not perfect but we are committed to always looking for ways to improve our product and our service. I welcome the comments of any of our past, present or future guests. Feel free to call us any time with questions, comments, concerns, or suggestions. Our staff is available at any time and can be reached at 205-553-9800.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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548 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Pelham
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2013

Stayed here on business and loved it. Will use it in the future. Nice location, fitness room was convenient. Didn't know about the pool, but will bring suit next time. Very nice. Breakfast was great and room set-up was helpful for getting work done.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Todd G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsboro, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2013

Great overall place for the money extremely close to campus and also one of the better places to eat in Tuscaloosa Wings. The fitness center is good and the outdoor pool is a nice place to relax for after you finish you day's business.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Matt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 21, 2013 via mobile

We stayed here four nights while attending Bama Bound orientation. I chose this hotel because they seem to be one of a handful of no smoking properties in Tuscaloosa. The hotel was easy to find and really close to the university and shopping. Check-in was easy and we stayed on the 2nd floor overlooking the pool. I never had a problem finding parking and the back entrance was convenient. The rooms are standard but clean with comfortable beds. The shower had great water pressure. We are staying here again for move-in next month and this will be our go-to hotel for future UA visits. The rooms are a bit pricey but you get what you pay for. I felt safe at this hotel and the location was convenient. The restaurant next door had good food too.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Principal12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cary, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 18, 2013

We had another great stay with Hampton. Location was great, staff was curtious and check in was a breeze. Facility was clean and nice appointed. Would deifnitely come back. We were here for soccer camp and it was a pleasant arrive and relaxing once we got in after a long drive to Tuscaloosa.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Timothy B O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 14, 2013 via mobile

It's a great place to stay. Very welcoming and helpful. Thank you for another nice stay. Beds were very comfortable and breakfast were full of choices. Great location if you are heading to the university.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TTLLCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, CA
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 12, 2013

Great service all 3 nights we were there.
Very friendly/helpful and accomodating to all guests.

Small rooms, but nice and clean. Stayed on 2nd floor. No bad smells anywhere in hotel.
Breakfast was good, clean. Had coffee avail all day. Cookies/milk at night which
was a big hit seeing all the people down in the lobby.

A tad bit pricy, but it's a nice place to stay and felt safe the whole time.
Very close to UA campus which was nice.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cimms4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Tuscaloosa-University

Property: Hampton Inn Tuscaloosa-University
Address: 600 Harper Lee Dr, Tuscaloosa, AL 35404-2981
Phone Number:
Location: United States > Alabama > Tuscaloosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Tuscaloosa
#1 Business Hotel in Tuscaloosa
#4 Romantic Hotel in Tuscaloosa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Tuscaloosa-University 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Hampton Inn Tuscaloosa-University is an interior corridor property. We have newly refurbished rooms, corridors and lobby. Beautifully landscaped, nicely enclosed breakfast room, outdoor pool, well-lit parking lot and conveniently located near The University of Alabama. ... more   less 
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Also Known As:
Hampton Inn - University Hotel Tuscaloosa
Hampton Inn Tuscaloosa
Tuscaloosa Hampton Inn

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