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“Right on UA campus! Clean and reasonable.”
Review of Hotel Capstone

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Hotel Capstone
Ranked #5 of 35 Hotels in Tuscaloosa
Certificate of Excellence
Rochester, Minnesota
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Right on UA campus! Clean and reasonable.”
Reviewed February 2, 2014 via mobile

Decent rooms, clean and updated. Free wifi. Friendly staff that were helpful with directions. Restaurant was okay.

Minor complaint...there was a wedding show or bridal event the day of our arrival...no parking was available for guests...it was full of people attending the show. Lot was nearly empty once that ended. They should block some spaces for actual paying guests.

Overall a good location, comfy queen beds, and friendly staff made our stay very nice.

Stayed February 2014, traveled with family
Helpful?
2 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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293 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Asheville, NC
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 29, 2014

Nice, comfy room. Lobby area is outstanding. Parking is easy. Staff is over the top! I drove in during the ice storm, and checked in frequently with front desk staff during my drive regarding food, road conditions, etc. Every time I called (three) staff was extremely helpful.

I am a Seminar Speaker, and only had two of 17 participants show up the next day. Ray helped me changed my room set-up, checked on us frequently to make sure we were warm and had everything we needed. He even brought coffee and hot chocolate!

Highly recommend!!

  • Stayed January 2014, traveled on business
    • Value
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Helpful?
1 Thank sunhawkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winter Haven, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 21, 2014

My stay at the Hotel Capstone in January 2014 was a great experience. Upon arrival, the front desk staff was helpful and courteous. My room was clean and nicely situated. The cleaning staff was attentive and pleasant.
The Legends restaurant was very nice, I especially enjoyed the tarragon chicken salad.

  • Stayed January 2014, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Suzanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashland, Missouri
Level Contributor
160 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed January 13, 2014

I really wanted to give the Hotel Capstone a high rating as it had a great location and I'm fond of on-campus lodging. However, I was disappointed. After hauling our luggage up to the room, we found it was a king bed instead of two queens. We had to get a different room and only after unloading all our gear did we discover that the wifi was out on that floor. The clerk -- who was constantly on the phone -- was not very helpful and hinted that he knew about the problem beforehand (they seemed to have been severely short staffed). It meant that I was unable to work that evening. The lack of a breakfast was a further disappointment. At $130+ a night, I expect more amenities and attention to detail. Next time I'm staying at the Hampton.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VitaminMoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anniston, Alabama
Level Contributor
60 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 9, 2014

If you have a reason to visit the University of Alabama, look no further than the Hotel Capstone.
Super friendly staff, clean rooms, and the location is ideal. Next to the Bryant Conference Center, across the street from the Coleman Coliseum, right down Paul Bryant drive to Bryant-Denny stadium. This place is a no-brainer.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank russd66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
98 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed December 2, 2013 via mobile

The hotel has experienced many upgrades since our last stay here. The bathrooms are modern and updated, but small. The staff is very friendly and eager to please. There are still some updating needed to the hotel, but overall it is very nice. Great place to stay when at The University of Alabama. Be sure to visit the Coach Paul "Bear" Bryant Museum next door.

Stayed November 2013, traveled with family
Helpful?
1 Thank Hal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, TN
Level Contributor
75 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 23, 2013

We were attending an exhibit and program at the University of Alabama honoring Dr. Luther Terry, the Surgeon General who's advisory committee issued the now famous report on smoking and health back in 1964. We were put up in the Capstone on the campus of the University as it was close to where the exhibit was housed. This is an older hotel, I think someone said it was originally the Sheraton Four Points. Its obviously gone thru some renovations and according to an older couple we met who have been coming there for years, they have done a really nice job on the large open lobby. We could also tell the rooms, at least the bath room had been renovated because the shower was obviously new as was the bath room sink -- very modern looking. The hotel room itself was pretty standard in terms of furnishings, size and such and was decently appointed. The rooms also appeared to be clean and well maintained -- at least our room was.

The staff was very friendly and helpful, especially the front desk and George the hotel shuttle driver. Great staff service all around.

The one drawback to this particular hotel is that the onsite restaurant does not have a very large menu and for the time we were there we saw very few people in it either for breakfast or dinner. Never a good sign. Unfortunately, being that the hotel is in the middle of the U of A, you have to drive off campus in order to get to a decent restaurant.

On a more positive note, the hotel does have a shuttle, which we used to go back and forth to the exhibit program -- which was very convenient. I don't know if they provide service to off campus locations or not.

All in all we thought this was a very nice hotel and would recommend it to anyone, especially if they are attending a function on the university campus. Because we were guests of the University our stay at the hotel was free, so I don't know if the room rate is considered good or not for that area.

  • Stayed November 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don_Chattanooga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Capstone

Property: Hotel Capstone
Address: 320 Bryant Drive, Tuscaloosa, AL 35401
Phone Number:
Location: United States > Alabama > Tuscaloosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Tuscaloosa
#5 Business Hotel in Tuscaloosa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Capstone 3*
Number of rooms: 150
Official Description (provided by the hotel):
Hotel Capstone is ideally located on the University of Alabama's lovely Tuscaloosa campus and offers the perfect spot for business or leisure. Plan a meeting or event with us, and enjoy 8,300 sq. ft. of meeting space. Hotel Capstone is proud to be the only full-service hotel in the Tuscaloosa area. ... more   less 
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Also Known As:
Four Points Tuscaloosa
Tuscaloosa Four Points
Capstone Hotel Tuscaloosa

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