We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great service in the midst of change”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Garden Inn Tuscaloosa
Ranked #9 of 35 Hotels in Tuscaloosa
Certificate of Excellence
Indianapolis, United States
1 review
“Great service in the midst of change”
Reviewed April 6, 2014

We are from Indiana and have family in Tuscaloosa, and they have family in Georgia too. We all needed to get together to celebrate our mutual newest family member. Everyone who doesn't live in Tuscaloosa stayed at the Hilton Garden Inn. The attentiveness in service over the top. The rooms were wonderful, the pubic areas were clean and well stocked, the amenities looked welcoming. If we'd had more time I'm sure we would have used more than just the great breakfast offered. The small part of the lobby that wasn't renovated did not affect our pleasant stay, or "offend thine eye."

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Melanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review, April 7, 2014
Thank you for stating that our hotel the Hilton Garden Inn Tuscaloosa was over the top for you and all your family member. Your great review is highly appreciated and we hope to be seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

372 reviews from our community

Traveler rating
    189
    80
    57
    26
    20
See reviews for
158
49
21
122
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Columbus, Ohio
Level Contributor
199 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed March 21, 2014

The Hotel is under going renovation which hopefully will bring the rooms up to date. The staff was extremely helpful and went out of there way to see that our stay was agreeable. Pool was nice and breakfast was above average. It is located in a very congested area and depending on how one comes and the timing of traffic lights it can be a pain. Not sure I would stay here again. Outback only chain within easy driving. Compared to other Garden Inns way over priced.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank disgusted012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review, March 24, 2014
Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. We are happy to read how much good you have to say about our staff and appreciate that. Thank you again for your feedback and we hope you will consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tuscaloosa, United States
1 review
Reviewed March 21, 2014

The staff, restaurant, and bar area are great. They were under construction during my stay so there was some hassle getting around the lobby and checking in while they were tiling the floor. Also, a lot of dust and weird odors from the construction. I can see past all that because the rest of the staff made up for it. I also loved having a Keurig K-cup brewer in the room. The problem with this hotel is the rooms. They were not very clean and the bathroom was atrocious. There were rust spots worn into the bottom of the tub, the shower curtain was ripped, discolored and dingy. Also, there were short hair clippings on the floor from the previous guest that was obviously not cleaned up. It was really quite disgusting.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review, March 28, 2014
I am so sorry you found your guest room unacceptable. Our housekeepers work very hard to keep our guest rooms clean and an unacceptable guest room is not the standard at our hotel. My sincerest apologies. I hope you consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, United States
1 review
Reviewed March 19, 2014

Property was being renovated while we stayed 4 days. Was not notified until we arrived. Really loud hammering. Also TV in Gym did not work. Staff could not fix with 3 days notice. Staff are very nice but not effective in solving problems.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Daniel F O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review, March 24, 2014
I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the construction noise. We have also escalated the issue with the gym TV to our maintenance team. Your comments have helped us to improve our guest experience. We hope you will consider staying with us again the next time you are in Tuscaloosa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tuscaloosa, United States
1 review
Reviewed March 17, 2014

Nice clean room with great service. I will stay at this hotel again. Nice hot breakfast bar and they will make you an omelet. The rooms are very quiet. They always ask if I would like a complimentary bottled water. Many hotels require that you pay for bottle water.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Woodard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review, March 24, 2014
We are glad to read how much you enjoy you complimentary bottle of water here at the Hilton Garden Inn Tuscaloosa. Thank you for saying so. We hope to be seeing you again soon! Your review and your business are greatly appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brandon, United States
1 review
Reviewed March 10, 2014

This hotel is currently under extensive renovations. Information that is not shared on the Hilton website when making reservations! The renovations are in the lobby and on each and every floor. Not my most pleasant stay, to say the least. However, the staff did make up for all the problems. The room was clean, just as you would expect from a quality Hilton hotel. Just not how I wanted to spend a week away from home.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carroll Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review, March 17, 2014
We are glad you think our staff helped make up for all the renovation problems you encountered. Please accept our sincere apologies and we hope that next time you are in town you consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
orlando, United States
1 review
Reviewed February 19, 2014

Excellent value for money. Staff very very friendly and just overall a neat place to stay. Breakfast offered a great deal of choices - both healthy and not so healthy. Fresh coffee and the rooms were truly amazing

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rochelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Tuscaloosa, responded to this review, February 25, 2014
We are happy to read you think our hotel the Hilton Garden Inn Tuscaloosa is amazing and would like to thank you for such a nice review. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Tuscaloosa hotels
3.1 mi away
Home2 Suites by Hilton Tuscaloosa Downtown University Boulevard
0.2 mi away
SpringHill Suites by Marriott Tuscaloosa
3.1 mi away
Embassy Suites by Hilton Tuscaloosa Alabama Downtown
Show Prices
Show Prices
Show Prices
2.7 mi away
Hotel Capstone
Hotel Capstone
#5 of 35 in Tuscaloosa
280 reviews
3.3 mi away
Hampton Inn Tuscaloosa-University
1.5 mi away
Country Inn & Suites By Carlson, Tuscaloosa
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Tuscaloosa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Tuscaloosa

Property: Hilton Garden Inn Tuscaloosa
Address: 800 Hollywood Blvd, Tuscaloosa, AL 35405-6224
Phone Number:
Location: United States > Alabama > Tuscaloosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Tuscaloosa
#7 Business Hotel in Tuscaloosa
#7 Family Hotel in Tuscaloosa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Tuscaloosa 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotwire, Orbitz, Hotels.com, Priceline, Expedia, Travelocity, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hilton Garden Inn Tuscaloosa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Tuscaloosa Hotel Tuscaloosa
Hilton Tuscaloosa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing