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“Best Stay in Years!” 5 of 5 stars
Review of Holiday Inn Express Tuscaloosa-University

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Holiday Inn Express Tuscaloosa-University
Ranked #8 of 34 Hotels in Tuscaloosa
Certificate of Excellence
Baton Rouge, Louisiana
Level Contributor
130 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Best Stay in Years!”
5 of 5 stars Reviewed April 21, 2013 via mobile

Great facility and location. Spacious breakfast area. Friendly staff. Clean rooms. Cookies in afternoon. Best of all....great showerheads, which is a personal pet peeve of mine. Very close to Mall, restaurants and University of Alabama campus. Book early for sporting events.

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LSUGoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, October 8, 2013
Thank you for your comments and we look forward to having you as our guest in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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160 reviews from our community

Traveler rating
    95
    50
    7
    7
    1
See reviews for
68
27
8
40
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Opelika, Alabama
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 5, 2013

This location was not the best of the Holiday Inn Express family in terms of service, but still a very good place to stay. When I checked in the two front desk clerks ignored me and then the lady just looked at me when I told her I needed to check in. I was not recognized as a Gold member like I usually am. I used the front desk clerks once more during my stay and again I felt as if I was bothering them. The rooms while small were clean and comfortable. The one nice feature at this hotel was the light above the shower in the bathroom. This has been my complaint in several other hotels. The pillows needed to be replaced. The breakfast was very good. Loved the breakfast and business area of the hotel. Service was my main reasoning for the average rating. I would recommend this location to others.

Room Tip: Room 104 was by back door. Great for loading and unloading, but can get a little noisy.
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank cartemd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Tuscaloosa-University, responded to this review, April 30, 2013
Dear cartemd,

Thank you for being a Priority Club Rewards Gold member and for taking the time to post your comments. I am so glad you liked our breakfast options and our Business Center. Please accept my apologies for the service you received. It is regrettable that we fell below your expectations. Rest assured that your comments will be reviewed by our team and take actions accordingly. Thank you and we hope to serve you again should your travels bring you back to Tuscaloosa, AL.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 4, 2013

Stayed here for 1 night in March so we could attend an event on UA campus. Staff was friendly, room was clean and comfortable. Breakfast was also very good. Located directly across from University Mall the location was very convient. Would definitely stay here again.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank autismx2mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, October 8, 2013
We look forward to your staying with us in the future. We value your comments and have shared them with our staff. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Douglas
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 25, 2013

When in the Tuscaloosa AL area I always stay here. The hotel is convient to both shopping and dining. The hotel staff are friendly and helpful.
The rooms are alway nice and comfortable.
Sometimes I have a meal in the morning in the breakfast area and when I do the food is always great.
This hotel should be on anyones list of places to stay when in the area.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ronald W W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, October 8, 2013
I appreciate your comments about our hotel. Thank you for being our guest and I hope you will return to stay with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dawsonville, Georgia
Level Contributor
153 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed March 7, 2013

I stayed at this hotel for the first time on a business trip and I was very happy with the service, cleanliness of the hotel and the location. There is a mall nearby with restaurants. The hotel is very average for a Holiday Inn Express with the rooms very average. The room was very clean and the one I reserved. I will stay again.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Gerry386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, March 29, 2013
Thank you for staying with us at the Holiday Inn Express & Suites Tuscaloosa-University. We appreciate your comments and hope that when you travels bring you back to town that you will be staying with us! I look forward to having you as our guest in the future.

Liz Obradovich
Owner/GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, Alabama, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 6, 2013

Had a great experience. Only stayed one night but will definitely go back. Located close to the UA campus, it was convenient to many stores. Hotel was clean and comfortable. The breakfast was outstanding.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Tammy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, March 29, 2013
Thank you for being our guest and staying with us at the Holiday Inn Express & Suites Tuscaloosa-University. We strive to exceed all our guests expectations and hope that we will be their choice hotel when staying in Tuscaloosa. Your comments have been shared with our staff and we hope to see you again soon.

Liz Obradovich
GM/Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartselle, Alabama, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 1, 2013

Stayed here for a conference Bad weather in the area forced us to begin the meeting in the hotel. The staff was super and so flexible. My room was possibly the cleanest room I have ever stayed in. Will return when in the area.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Robbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, October 8, 2013
I appreciate your comments about your stay. In the future, I hope that we will continue to be your hotel of choice.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Tuscaloosa-University

Property: Holiday Inn Express Tuscaloosa-University
Address: 1120 Veterans Memorial Pkwy, Tuscaloosa, AL 35404-5812
Phone Number:
Location: United States > Alabama > Tuscaloosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Tuscaloosa
#4 Business Hotel in Tuscaloosa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express Tuscaloosa-University 2*
Number of rooms: 109
Official Description (provided by the hotel):
Newly renovated hotel with the best central location in Tuscaloosa! Relax with us while staying in the recently renovated Holiday Inn Express & Suites Tuscaloosa- University, offering you an exceptional guest experience and superior hospitality, with a warm friendly smile. You will find it easy to rest comfortably in our new decor, clean rooms with pillow top mattresses, tucked neatly with fresh crisp linens, making you feel right at home. The Holiday Inn Express & Suites is the perfect choice for everyone, located just minutes from the University of Alabama Campus, making travel easy to all UA Athletic facilities. We are in an ideal area for shopping; University Mall and Mid-Town Shopping Center are located just across the street, and they both offer you numerous food choices. We know that having a productive business trip is important to you, which is why this hotel offers you free WIFI, a 24 hour Business Center, weekday valet laundry service, and 24 hour Fitness Center. Staying at this hotel has you conveniently located to all area businesses, including Mercedes, Michelin, Jim Walter, Hunt, Westervelt, Nucor, Afflink, Randall-Reilly, DCH, and VA Medical Center.During your stay, step into our Great Room and relax watching TV, or plan to meet with friends or associates and gather at the Social Tables. Start each day with our inviting free hot breakfast buffet at the Express Start Breakfast Bar; you’ll see why we are a cut above other hotels in the area. The Holiday Inn Express Tuscaloosa-University has four stories with all interior access, and an outdoor pool. This hotel has received numerous awards, including the Kemmons Wilson Spirit of Family Award. We invite you to come and experience our award winning service. ... more   less 
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Also Known As:
Holiday Inn Express Tuscaloosa-University Hotel Tuscaloosa
Holiday Inn Tuscaloosa
Tuscaloosa Holiday Inn

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