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“Superior Service” 5 of 5 stars
Review of Holiday Inn Express Tuscaloosa-University

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Holiday Inn Express Tuscaloosa-University
Ranked #8 of 34 Hotels in Tuscaloosa
Certificate of Excellence
atlanta
Level Contributor
163 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Superior Service”
5 of 5 stars Reviewed November 17, 2012

Stayed here two nights during a football weekend. Excellent service with several extras. Breakfast is very good, same as most nice HIEX. Two trend ants always willing to assist. Very clean and well organized. Friday afternoons they have a happy hour that is free, wine, beer, snacks and wonderful desserts. Very nice and plenty of food. Very convenient location for anything in Tuscaloosa. Definitely a great place to stay.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, April 20, 2014
Thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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155 reviews from our community

Traveler rating
    93
    49
    5
    7
    1
See reviews for
67
26
8
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Gettysburg, PA
Level Contributor
123 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 7, 2012

Very friendly, clean hotel. Excellent happy hour on friday night. Great breakfast. love the sticky buns. The people were all very nice. Clean and comfy pillows. the Exercise room is good and I felt safe walking to my car at night. Very convienent to the mall and shopping areas, of course close to the university. We will stay here again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank PAGrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, April 20, 2014
Thank you for your comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 1, 2012

I travel a lot for work and find there are a few things that I regard as important. 1) Friendliness of staff, 2) cleanliness of the facility, 3) safety and 4) Parking. This was the first time I have stayed at this hotel. The staff was super friendly. I felt safe and there was plenty of parking. I did try the complementary breakfast buffet and it was ok. I did not use any of the amenities such the exercise room, pool or sauna.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dpaul76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, April 20, 2014
Thank you for your comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
US
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 21, 2012 via mobile

My family and I stopped here on our way home from Gatlinburg. We loved the rooms, breakfast & staff! This hotel is clean and toddler friendly! Ms. Dot is a doll and helped so much with our babies during breakfast. When we are in the area again we will definitely stay again.

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lovestotravelus12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, April 20, 2014
Thank you for your comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 28, 2012 via mobile

This hotel has hosted us for seven years in a row as we enjoy a weekend of Alabama's legendary hospitality during SEC College Football season. Front desk staff are efficient, knowledgable college students who can recommend great restaurant hotspots. The complimentary breakfast spread features a diverse array of fresh food, with both hot & cold choices, including made-to-order egg & sausage dishes, fresh fruit & pastries. The dairy offerings are comprehensive, too, and include several yogurt flavors. Choose from cold juice beverages or an array of a dozen (or more) hot tea & coffee offerings, complete with travel cups for a bite on the go. Breakfast staff are sunny, accommodating & sincerely engaged with guests, and the ambiance in the "great room" dining area feels cozy, even though the space is large. I always have the feeling I'm visiting family in their oversized family room, complete with cable TV, comfy sofa & plush armchairs. Several complimentary daily newspapers are always available in the great room, or you may elect to have papers delivered to your room. Housekeeping staff are motivated, accommodating and cheerful, and are never insistent or intrusive if you're running a little late in the morning. Each night, upon returning to the room, we found every amenity, from towels to toiletries, replenished fully. One artful lady even used a few extra towels to make us a little elephant figurine, and perched the welcoming little "towel critter" on our bed (sort of like the "towel origami" one experiences on a cruise). The elephant is the official mascot of the University of Alabama, located at the center of Tuscaloosa, so it's nice to see such "hometown pride" and extra effort from the staff at this sweet little hotel. Rooms are basic but very clean & comfortable, with both double-queen & king beds available. A work desk and chair are also provided, with both Ethernet & free Wi-Fi offerings if you have to stay plugged-in to your gadgets. There's also a comfy club chair & ottoman on offer, as well as a dorm-sized microwave & refrigerator, a flat screen tv, and ample dresser drawer space. The hotel also features several suites, but never having stayed in a suite in this hotel, I can't comment.

Other amenities on site include a small outdoor swimming pool (alas, there's no jacuzzi), and a small but modern fitness room. Pets are not allowed at this hotel, but I travel with my service dog & we have been made to feel very welcome with her. We simply make certain we let the staff see her and her service dog vest upon check-in, and we let them photocopy her service dog ID card for their file.

The hotel is located on the corner of two major thoroughfares in town, 15th St & McFarland Ave., with several upscale shopping centers & restaurants located directly across the street from the hotel. Despite the proximity to such bustling retail locations, we never hear traffic noise inside the hotel.

Book a stay at the Holiday Inn Express in Tuscaloosa, especially if you're in town during college football season. You'll enjoy lots of Southern hospitality, hometown pride & attentive comfort, all at a great price. Just don't be surprised if the hotel & the town of Tuscaloosa have you already anticipating your next visit as you check out. We'll be back, year after year!

  • Stayed September 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tinywife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, April 20, 2014
Thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Charles, Louisiana
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed September 5, 2012 via mobile

This is a great location with the exception of road noise. Clean place with good service. I would suggest getting a room on the back side of the building. The traffic is mild at night time, but it was an unappreciated wake up call at 6:00 am.

  • Stayed September 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank BigDaddy083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, April 20, 2014
Thank you for your comments. Feel free to request rooms away from the road at any time. If they are available, we will be happy to put you in a room that you feel would be quiet.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed August 20, 2012

The Holiday Inn Express was very nice, clean and seemed quite new. Beds were very comfortable. The hotel is not walk able to campus but is in a great location for shopping and dining. Breakfast was fair, the standard options of pre made egged. Pancake grill was broken. I would have liked to see oatmeal freshly made, not packets. That is minor. Overall I would definitely stay here again.

  • Stayed August 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank money4mice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lizobradovich, Owner at Holiday Inn Express Tuscaloosa-University, responded to this review, April 20, 2014
Thank you for your comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Tuscaloosa-University

Property: Holiday Inn Express Tuscaloosa-University
Address: 1120 Veterans Memorial Pkwy, Tuscaloosa, AL 35404
Phone Number:
Location: United States > Alabama > Tuscaloosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Tuscaloosa
#4 Business Hotel in Tuscaloosa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express Tuscaloosa-University 2*
Number of rooms: 109
Official Description (provided by the hotel):
Newly renovated hotel with the best central location in Tuscaloosa! Relax with us while staying in the recently renovated Holiday Inn Express & Suites Tuscaloosa- University, offering you an exceptional guest experience and superior hospitality, with a warm friendly smile. You will find it easy to rest comfortably in our new decor, clean rooms with pillow top mattresses, tucked neatly with fresh crisp linens, making you feel right at home. The Holiday Inn Express & Suites is the perfect choice for everyone, located just minutes from the University of Alabama Campus, making travel easy to all UA Athletic facilities. We are in an ideal area for shopping; University Mall and Mid-Town Shopping Center are located just across the street, and they both offer you numerous food choices. We know that having a productive business trip is important to you, which is why this hotel offers you free WIFI, a 24 hour Business Center, weekday valet laundry service, and 24 hour Fitness Center. Staying at this hotel has you conveniently located to all area businesses, including Mercedes, Michelin, Jim Walter, Hunt, Westervelt, Nucor, Afflink, Randall-Reilly, DCH, and VA Medical Center.During your stay, step into our Great Room and relax watching TV, or plan to meet with friends or associates and gather at the Social Tables. Start each day with our inviting free hot breakfast buffet at the Express Start Breakfast Bar; you’ll see why we are a cut above other hotels in the area. The Holiday Inn Express Tuscaloosa-University has four stories with all interior access, and an outdoor pool. This hotel has received numerous awards, including the Kemmons Wilson Spirit of Family Award. We invite you to come and experience our award winning service. ... more   less 
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Also Known As:
Holiday Inn Express Tuscaloosa-University Hotel Tuscaloosa
Holiday Inn Tuscaloosa
Tuscaloosa Holiday Inn

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