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“Overcharge”

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Baymont Inn & Suites Tuscaloosa
Ranked #25 of 35 Hotels in Tuscaloosa
Reviewed May 19, 2013

I stayed at the hotel for a coaching clinic in April. When I made the reservation, I had to give my credit card number to secure the room. They told me I could use a school check to pay for the room. When I arrived, they accepted the check and everything went well. I got my credit card statement and they charged me for one of the rooms. I have called three times over the last three weeks and have yet to get anywhere! I have never had this happen with any other hotel. I would think that you could trust people to do the right thing.

Room Tip: Don't give out credit card info
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  • Stayed: April 2013, traveled on business
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Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuscaloosaal, General Manager at Baymont Inn & Suites Tuscaloosa, responded to this reviewResponded June 4, 2013

Dear Chris M,

We sincerely apologize for the way this transaction was handled and for the length of time it took to get resolved.

Thanks,
Baymont Inn of Tuscaloosa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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305 - 311 of 331 reviews

Reviewed May 19, 2013

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank Bobby C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
tuscaloosaal, General Manager at Baymont Inn & Suites Tuscaloosa, responded to this reviewResponded May 23, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 17, 2013

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
1  Thank Roger G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
tuscaloosaal, General Manager at Baymont Inn & Suites Tuscaloosa, responded to this reviewResponded June 4, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 16, 2013

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Bonita G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
tuscaloosaal, General Manager at Baymont Inn & Suites Tuscaloosa, responded to this reviewResponded May 23, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 11, 2013

  • Stayed: May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
1  Thank Joyce S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
tuscaloosaal, General Manager at Baymont Inn & Suites Tuscaloosa, responded to this reviewResponded May 23, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 9, 2013

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Nearmon F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
tuscaloosaal, General Manager at Baymont Inn & Suites Tuscaloosa, responded to this reviewResponded May 16, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 7, 2013

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank George H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
tuscaloosaal, General Manager at Baymont Inn & Suites Tuscaloosa, responded to this reviewResponded May 16, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Baymont Inn & Suites Tuscaloosa

Address: 5021 Oscar Baxter Dr, Tuscaloosa, AL 35405-3698 (Formerly Jameson Inn Tuscaloosa)
Phone Number:
Location: United States > Alabama > Tuscaloosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 35 Hotels in Tuscaloosa
Price Range: $78 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Tuscaloosa 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Jameson Inn Tuscaloosa Hotel Tuscaloosa
Tuscaloosa Jameson Inn

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