I rented 2 rooms at the Tuscaloosa Value Place in early July of 2012. My employees stayed in these two rooms until we checked out the first week of August 2012. I was a happy customer until I realized Value Place continued to charge my credit card without authorization for nearly a month before I caught it. When I disputed the charge, they only refunded 2 weeks and refused to refund the security deposit. I disputed the charge through my Discover Card, and finally got a credit for the deposit. I am sueing Value Place for the $1,149.36 charged to my credit card even though I was not at the Hotel and had checked out. DO NOT STAY AT THIS HOTEL
- Official Description (provided by the hotel):
- WoodSpring Suites Tuscaloosa is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more less
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