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“CLEAN hotel - NICE staff!”

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Microtel Inn & Suites by Wyndham Tuscaloosa Near University
Ranked #6 of 35 Hotels in Tuscaloosa
Certificate of Excellence
Reviewed July 1, 2013

I stay here quite often, and every time, the staff has been incredibly friendly, and the hotel has been impeccably clean! The last time I stayed there, I smelled cigarette smoke near my room, and I informed the front desk. Within minutes, a staff member went up and sniffed each door, trying to locate the culprit - This is a nonsmoking hotel, which I LOVE, and the staff member told me that it's a $250 fine for breaking that rule, and he seemed MORE than happy to enforce it! So, smokers...if you can't go without your tar bars, don't stay here. Please allow us nonsmokers to enjoy this nice-smelling, clean hotel!

The rooms are great for the price, and again, clean! Maid service is a little sloppy, as they didn't wipe down the horizontal services, nor did they replace the shampoos, etc.

The food in the lobby is that of any self-service hotel. While I prefer room service with a great breakfast in bed, for the price, this place is fine, with fresh fruit, cereal, yogurt, waffles, bacon, sausage, and little round yellow discs they call "eggs".

I will be back! Again, and again, and again!

  • Stayed: May 2013, traveled with family
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Thank beachkake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rikesh P, General Manager at Microtel Inn & Suites by Wyndham Tuscaloosa Near University, responded to this reviewResponded July 3, 2013

Much appreciated on the review that is correct we are 100 % non-smoking as we do have many families stay with us and overall love to provide an overall clean environment for all our guests as cleanliness is an absolute priority in which we pride ourselves to keep the hotel immaculate. We are thankful for our guests to inform us about any issues as it is our mission to provide an exceptional guest experience at the hotel. Also, you will be glad to hear that if requested we can definitely bring breakfast to you. While staying over our room attendants will not touch personal items during the cleaning process to ensure guest safety and overall security but, if requested we will clean any area that needs to be done. Overall, I am pleased that your stay with us was a success and look forward to having you back at the hotel!

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604 - 610 of 786 reviews

Reviewed June 30, 2013

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Franklin C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Rikesh P, General Manager at Microtel Inn & Suites by Wyndham Tuscaloosa Near University, responded to this reviewResponded July 3, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 27, 2013

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Jonni L V
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
OwnerPropertyHotel, Owner at Microtel Inn & Suites by Wyndham Tuscaloosa Near University, responded to this reviewResponded October 19, 2016

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Reviewed June 27, 2013

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Stuart R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Rikesh P, General Manager at Microtel Inn & Suites by Wyndham Tuscaloosa Near University, responded to this reviewResponded July 3, 2013

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Reviewed June 24, 2013

Only stayed at this hotel once, but was unhappy with the noise levels inside the room. We had requested a "quite" room because we are lite sleepers. We were given a room on the second floor, but at 1 am a group went into the room above us and it sounded like they were moving all the furniture and having a square dance. We complained the next morning, but was told there were no other rooms available, but management would "speak" with the 3rd floor noise makers. The second night it was a little better...but not much. We left the following morning. This hotel caters to the folks bringing young people to college. The U of A is just a couple of miles away. If you want a quite place, better find another place. Not a bad place, just too noisy.

Room Tip: Try to get a top floor room. I believe this hotel has 4 floors. Also ask, beg, plead, to be away f...
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  • Stayed: June 2013, traveled with family
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Thank George F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rikesh P, General Manager at Microtel Inn & Suites by Wyndham Tuscaloosa Near University, responded to this reviewResponded June 25, 2013

It was a pleasure to have you in the Tuscaloosa area for the first time along with us here at the hotel property being able to accommodate you. I am dearly sorry about the noise levels and did address to the group above. It was wonderful to have your warm presence at the property and to understand where you come from as all our staff members including myself do enjoy to interact with our guests as there are many similar connections and stories to be derived. When back in the Tuscaloosa area we all do welcome you with open arms and will make it our mission to place you in a more quiet area of the hotel. Many of our guests are considerate for each other and we do strive to ensure our guests are taken care of as hospitality is our number one mission and Southern Hospitality a "natural instinct".

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Reviewed June 24, 2013

When I call to make sure our reservation was ok I ask the staff member that answer the phone could they make sure my room and my friend room was beside each other. They said they would mark it on the computer and make sure we would beside each other. When I check in that was not the case. The staff member that check us in was very rude when I told him my friend and I was suppose to have a room beside each other. Other people that stay at the hotel got to be by their friends. Also, the bathroom supplies was not stock very well. We ran out of tissue paper and didn't have enough bath cloths.

  • Stayed: June 2013, traveled with friends
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank D F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rikesh P, General Manager at Microtel Inn & Suites by Wyndham Tuscaloosa Near University, responded to this reviewResponded June 26, 2013

We are very sorry about the inconvenience. Our hotel staff is constantly improving in every aspect. This mistake will never occur again and we have taken your problems into consideration. We will concentrate more on our front desk employees helping them to give our customers an excellent hotel experience. We are sorry about the supplies in the room not being adequate as on communication with housekeeping the particular room was Do Not Disturb but, front desk agents would be "over the moon" to assist you in any way possible. We promise that the next time you stay with us your overall experience will be enhanced. We're sorry again and hope you come back to visit soon when in the Tuscaloosa area.

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Reviewed June 24, 2013

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Martha Devlin K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
OwnerPropertyHotel, Owner at Microtel Inn & Suites by Wyndham Tuscaloosa Near University, responded to this reviewResponded October 19, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Microtel Inn & Suites by Wyndham Tuscaloosa Near University

Address: 1417 Veterans Memorial Pkwy, Tuscaloosa, AL 35404-4702
Phone Number:
Location: United States > Alabama > Tuscaloosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Tuscaloosa
#9 Family Hotel in Tuscaloosa
#12 Business Hotel in Tuscaloosa
Price Range: $63 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Tuscaloosa Near University 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
Welcome to Microtel Inn & Suites in Tuscaloosa, AL We offer a broad range of hotel amenities to make your stay absolutely exceptional. Experience for yourself how we offer the best value and lowest rates for quality, discount hotel accommodations. Enjoy superior quality, consistency, reasonable prices and great service each time you stay with the Microtel Inn & Suites Tuscaloosa / University of Alabama. Our rooms offer sophistication and casual elegance at a great price, making us one of the best hotels in Tuscaloosa, AL. Whether for business or family fun, the Tuscaloosa Microtel Inn & Suites is the destination for you. ... more   less 
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Also Known As:
Microtel Inn & Suites Tuscaloosa-University Hotel Tuscaloosa
Microtel Inn And Suites Tuscaloosa-University

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