Staff was very friendly. The room was small but clean and comfortable. Close to shopping and restaurants.
Excellent review! We are dedicated to serving our guests in all the right ways and are focused on ensuring that we have a safe and hospitable environment for all.
We welcome all travelers and attend to needs from families to business travelers.
Our focus is on hospitality and we embrace our guests feedback to help improve in areas mentioned. It was an absolute delight to have you as our guest at the property.
My team and I wish you all a safe travel back and when in the Tuscaloosa please visit us as we are your home away from home.
Microtel Inn & Suites - Tuscaloosa University
Coming from a customer service and marketing background it is difficult to get a 5 star review from me. However, if I could give my stay at this Microtel Inn a 10 star review I would. The staff was on top of their game. They made the stay here not only pleasant but I felt like I was in some of the top 5 star hotels that I have stayed in. If you want affordable, clean, friendly, and an inviting place to stay...well, you found it! I can not say enough nice things about our stay. This is my second visit so I know that it is not a fluke. The staff is trained well and it shows in every aspect of their service. I wish other places would use this hotel as a guideline for how things should be operated. Kudos!
Were happy to here you were pleased with the services we provided. We strive to make our stay as comfortable as possible and will continue to give our customers great satisfaction. We train our staff in every aspect creating superb results in the hospitality department. Our hotel is constantly clean and inspected daily. We are happy to accommodate our guest with whatever it is that they need to secure a positive hotel experience. We are happy that you had a great trip and look to see you next fall!