Husband and I stayed here for a few nights in December 2011. He was in Birmingham on business. I will note the glaring negative aspects first: First, the front desk staff was very unimpressive. When we arrived, the flighty young blonde one was recounting to her male co-worker some drama from her personal life. She seemed unconcerned about giving us a good location - a quiet room, for which I specifically asked. And she specifically didn't give us a quiet room. It would have been too much trouble to look for I guess. The whole check in time she continued to discuss her personal life with the co-worker. (!) Her male co-worker was unconcerned with us in general and had an air of perhaps an intellectual who is only working there till a university teaching job becomes available. There was no welcome or connect at all. And during our stay, when we were coming and going, and walking past the front desk, not one time did one of them look up and smile or seem welcoming at all.
Second, the breakfast was not good, though free. The coffee was just awful, and they couldn't even manage to have one edible banana for the cereal the whole time we were there. The boxed cereal was the highest quality item that was featured in their breakfast lineup.
Third, from the sounds in the hallway and in the breakfast area, you would think you were in Mexico City. A constant barage of yip-yapping in spanish, and hooting and loud laughter from the cleaning girls talking in the halls, calling from one room to the next to each other. I would just as soon not hear all this when I am in my hotel room, or walking through the lobby.
I am generously giving this hotel two stars because the room cleanliness was acceptable most days. And the room did not have a loud perfumey-chemical- cleaner smell like some hotels. And the hotel was in a fairly good location; seemed safe and was close to some nice grocery stores and shopping areas.
- Official Description (provided by the hotel):
- Great Service And Experience At Birmingham/Trussville Holiday Inn Express Hotel. The Holiday Inn Express Hotel & Suites Birmingham/Trussville has the pleasure of welcoming you to Southern hospitality. We invite you to experience the friendliness of our staff. We are nearby Birmingham City Downtown, UAB and Birmingham International Airport. Our hotel is your best choice for Birmingham Dog Track and Barber Motorsports. We are conveniently located near 1-20 & I-459. Our valued guests have free access to YMCA/health & fitness center next door with world class facilities.Well equipped rooms & suites with room to spread out and space to relax. Plus, there's great shopping, dining and entertainment at this exit. The Holiday Inn Express Birmingham/Trussville is a favorite for business and leisure visitors to Birmingham/Trussville area and we want to become your favorite too. ... more less
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- Also Known As:
- Holiday Inn Express Trussville Hotel Trussville
- Holiday Inn Trussville
- Trussville Holiday Inn