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Red Roof Inn & Suites Scottsboro
Ranked #2 of 10 Hotels in Scottsboro
Certificate of Excellence
Nashville, Tennessee
Level 5 Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“OK”
Reviewed March 7, 2011

Upon entering our room, we found that the remote did not work. (I can live with that). As we started to settle in, I went to wash my hands. The stopper in the sink was stuck closed, so the sink filled with water. I went down and asked to change rooms. I was told that they did not have another double queen available. The desk clerk offered to send somone to fix the sink. It was almost 9pm and we were tired. I declined. After a little insistence, the clerk agreed to move us to a King room. I had to go back down to the lobby to get towels and sheets for the fold out sofa, but it was a nice, clean room. Smelled a little musty. The next morning, I went down to check out. One clerk was on the phone for 7-8 minutes, while the other ignored me an did paperwork. It was a decent room for a decent price, but also a decent hassel. I probably would not stay here again.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karentljt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoss K, General Manager at Red Roof Inn & Suites Scottsboro, responded to this review, May 9, 2013
Dear Guest,

We appreciate your business and comments at Key West Inn Scottsboro and are looking forward to see you on your next visit to Key West Inn -Scottsboro.

Respectfully,

Staff & Managment
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    99
    41
    15
    4
    4
See reviews for
56
33
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Georgia
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 20, 2010

We stayed 2 nights and it was very good. The rooms were clean and the breakfast was good. For the price it was a very good deal.

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vpray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 20, 2009

My husband and I stayed at this hotel one night on our way from Memphis to GA. It was a nice stopping point in between. We checked in close to mid-night and the lobby was locked and vacant. The gentleman who helped us was not overly polite and seemed annoyed that we arrived at the time we did. The room was nice and had a frig/microwave. The bed was comfy and the room was clean. The checkout process was easy and quick and the ladies at the front desk were very polite and friendly. They even gave us directions to the Unclaimed Baggage store - which was a huge bummer.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MrsFids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, SC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 1, 2009

Friendly, efficient, pleasant and helpful staff. My Mom, sister and cousin and her Mom stayed at this location over the weekend. Everyone we had contact with was very polite and helpful!

Hotel was clean and the breakfast was good. Ran out of some breakfast items close to the end of breakfast time. Breakfast was served between 5:30am and 9:30am. I think that was longer than most hotels do.

The pool was clean also. And they provided towels right beside the pool.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CBCGreenville_SC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alabama
1 review
Reviewed June 3, 2009

i loved staying at the comfortinn on john t reid parkway.the whole entire staff was polite as could be.i had troulble opening the door and one of the housekeepers offered to open my door for me.i would recomend anyone going there.

  • Stayed June 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kendradb06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALABAMA
Level 6 Contributor
128 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 26, 2008

Our Swim Team was in the area for the State Championship Meet, our rooms were booked 9 months in advance.Part of our Team had no rooms upon arrival they were given away. We found out this happened with several teams.We had to drive 35 minutes away to get a room.
The water tasted like dirt was in it. The vent was falling from the bathroom ceiling in room 116 and the bathroom door was chewed up at the bottom. The floor had a huge crack in the tile.The plugs behind the nitestand were overloaded (fire hazard).
The Hotel ran out of breakfast food on Saturday a.m. before 7:30 a.m. No ice in the ice machine on Friday. The facility knew how many rooms were booked (all of them) and how much food would be required and did not supply it to the customers. The manager Michele was rude.
No better at the Days in. One of our teammates stayed there and left the next a.m. with flea bites all over her legs and a cat clawing at the door all night. Jameson was rude to some of our parents also who booked more than one room.
But I can speak for the Comfort Inn. DO NOT STAY THERE.

  • Liked — NOWHERE ELSE HAD ROOMS AVAILABLE AND DAYS INN HAD FLEAS
  • Disliked — EVERYTHING
  • Stayed July 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TLRMOM7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City Florida
1 review
Reviewed May 22, 2008

Very nice and friendly staff. The room was clean but had a musty smell. Rooms close to the office get alot of noise from the highway. Breakfast was good. We will stay there again.

  • Liked — Friendly staff and good breakfast.
  • Disliked — Musty room smell and road noise.
  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rogerdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn & Suites Scottsboro

Property: Red Roof Inn & Suites Scottsboro
Address: 23518 John T Reid Pkwy, Scottsboro, AL 35768-2866 (Formerly Key West Inn)
Location: United States > Alabama > Scottsboro
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Scottsboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof Inn & Suites Scottsboro 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Comfort Inn Scottsboro
Scottsboro Comfort Inn

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