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“a "green" boutique hotel concept”

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URBN Boutique Shanghai
Ranked #38 of 5,069 Hotels in Shanghai
Certificate of Excellence
Makati, Philippines
Level 4 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“a "green" boutique hotel concept”
Reviewed March 6, 2012

I have stayed in many boutique hotels in different countries and I must say this is one of the best yet. One of the more unique feature of Urbn is its "green" hotel concept wherein a lot of the materials that they've used to build and design their property came from old, demolished buildings in different parts of Shanghai, thus lessening their carbon footprint. So throughout the hotel you would see small plaques stating where that particular building material or decor was originally from. Examples are the wall behind the reception made of antique luggages, the wall of old woks by the dining area, the bricks they used in the corridors that came from old buildings in the French Concession, the antique wooden planks that came from old boats. Very interesting concept. The room we had was spacious with a view of their courtyard. The tub was positioned outside of the bathroom thereby allowing you to soak while watching television or DVDs. The 'big' breakfast included was an assortment of Western breakfast fare (i.e. scrambled eggs, sausage, bacon, ham, etc.), coffee and freshly-squeezed orange juice, served overlooking their courtyard. They offer complimentary cocktails late afternoon and early evening, which we weren't able to try as we were out the whole time. The hotel itself, in Jing'an District, is in a very good location. The subway, busses, and taxis are easily accessible. The downside? I can't think of any.

Normally, I wouldn't want to stay in the same hotel twice as I'd like to check out different hotels whenever I go to the same place. But this one will be an exception as I wouldn't mind staying at this hotel again.

Room Tip: Get a room with a view of their courtyard. I'm not sure but I think that the other side has a vi...
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  • Stayed November 2011, traveled with friends
    • Value
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Helpful?
1 Thank kilroywashere74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, March 12, 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. As the first carbon-neutral hotel in China, URBN values its carbon-neutral ethos. We are delighted to hear you noticed all the recycled material we used to design URBN, and that you enjoyed the BIg URBN Breakfast (my favorite!). It is unfortunate you did not get to take advantage of our complimentary drinks and made-to-order snacks during our URBN Lounge Happy Hour - now you have another reason to return to URBN. We hope to see you soon!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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582 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (69)
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English first
Beijing, Beijing, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 26, 2012

Spent three fantastic nights at Urbn this week. I had meetings on Thursday and Friday, and we stayed on to enjoy the weekend in Shanghai. Urbn fit the bill for both purposes: the room, like the hotel at large, was very beautiful and cool, and yet still functional. The service was top notch throughout: the room service was fast and delicious, and the front desk were very efficient and helpful in dealing with laundry and arranging tickets for the high speed train back to Beijing. I would recommend Urbn whether you are in Shanghai for business or pleasure: it is much more interesting and fun than a large, mainstream hotel and is arguably of even higher quality itself. We also appreciated the eco aspects of the hotel, which in other places might seem like a gimmick, but which Urbn pull off very genuinely.

  • Stayed February 2012, traveled as a couple
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Helpful?
1 Thank Alexander A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, March 12, 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. It is our pleasure to assist guests with any and every request to assure their stay at URBN is more pamper, less damper. We hope you enjoyed the high-speed train back to Beijing and we hope to see you at URBN again soon!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brussels
Level 5 Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 19, 2012

I didn't like Shanghai and its restaurants as much as I anticipated, but my hotel was just perfect ! Urbn's architecture and interior design of this relatively small hotel are hip, eco (carbon-neutral) and simply great. My room was both original and convenient. The food and winelist at the downstairs restaurant were of a high international level. I loved all about Urbn !

  • Stayed May 2011, traveled on business
    • Value
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Helpful?
1 Thank jantheys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, March 12, 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. Our hotel emphasizes sustainability, convenience and comfort. We appreciate your kind words about our restaurant, sorry to hear your thoughts about other restaurants in town were not as positive. We hope to see you at URBN again soon!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Level 6 Contributor
179 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed February 18, 2012

Stayed for business in November based off TripAdvisor recommendations and it exceeded every expectation. The rooms were spacious and well appointed, the staff went out of their way to make our weeklong stay exceptional, and the restaurant did not disappoint. In fact, we found ourselves complimenting both the chef and restaurant manager for serving meals beyond what we had a Jean Georges. Jonathan in guest services also provided excellent restaurant recommendations for us from Shanghaiese to Sushi. An effect choice for either business or pleasure, I will definitely stay here again.

  • Stayed November 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SRHGreenville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, March 12, 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. We really appreciate your enthusiasm and support. Our staff is more than happy to assist all of our guests to make their stay at URBN memorable. Also, it is great to know that you enjoyed the meals at our world-famous restaurant as well as the recommendations offered to you. We hope to see you at URBN again soon!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 15, 2012

The hotel is an oasis of calm in bustling Shanghai. The decor is overall stylish and tasteful and the hotel's mission to be "green" is fantastic. The rooms themselves are comfortable with a few negatives being the dark bathrooms, lack of towel bars, and not enough hangers in the closet. What really sets this hotel apart is the incredible staff. Unfortunately, our luggage did not make it to Shanghai, but Clark at the front desk was on top of it from the moment we arrived. Through his own initiative he continued to call the airport to try and locate our luggage. We were very appreciative of this as few airport staff spoke English. Clark went above and beyond what was expected, which is not often the case in hotels in China. I would definitely recommend URBN for short stays in Shanghai.

  • Stayed October 2011, traveled as a couple
    • Value
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Helpful?
2 Thank Ninapussycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, March 12, 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. Constant improvements to our service level and facilities are our top priority: we appreciate the points you raised about where we can boost our hotel amenities and will take action immediately. We are sorry to hear your airline lost your bags, it is reassuring to hear that our agent Clark assisted in the recovery process. We look forward to seeing you again soon; hopefully next time your bags will make it too!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano TX
2 reviews
Reviewed February 8, 2012

I learned about URBN from a NY Times 2012 Travel article. The property is great & the decor from reclaimed French Concession materials is tastefully done & definitely cool. Friendly staff, great restaurant & bar. Hope to get back when the weather is warm to enjoy the patio.

  • Stayed January 2012, traveled on business
    • Value
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Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, February 13, 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. All of the material used to build the hotel are locally sourced and/or recycled and support our carbon-neutral ethos. The hotel and restaurant staff are constantly working to improve the experience of our guests so that their stay with us is memorable and unsurpassed. We hope to see you soon when the weather is warmer!

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 6, 2012

This is a big call but I would say one of the best boutique hotels I have stayed in (and I have travelled quite a bit for the record!). Probably best described as downright "cool". Staff were incredibly hospitable, nothing was a problem, the decor was stylish and modern whilst being warm and cosy. We had both dinner and breakfast - both were fresh and delicious! To top everything off it is a sustainable project that is carbon neutral and eco friendly. You have to check it out!

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexia142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
URBNhotels, Guest Relations Manager at URBN Boutique Shanghai, responded to this review, February 13, 2012
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. We greatly appreciate your enthusiasm and support for our hotel. Our staff are always more than happy to assist guests with anything they may need. It is great to hear that you enjoyed your meals at the restaurant; the concepts behind the dishes all support sustainability without sacrificing taste, a perfect recipe.

Jonathan Ma
Guest Experience Manager
URBN Hotels Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about URBN Boutique Shanghai

Property: URBN Boutique Shanghai
Address: No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Jing'an
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#28 Business Hotel in Shanghai
#38 Luxury Hotel in Shanghai
#42 Romantic Hotel in Shanghai
#150 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — URBN Boutique Shanghai 4*
Number of rooms: 26
Official Description (provided by the hotel):
URBN Boutique Shanghai, the award-winning design-meets-sustainable boutique hotel, is ideally located in Shanghai's bustling downtown.  A former warehouse, the redesigned hotel is located on a quiet tree-lined street in Jing'an District with an abundance of independent bars and cafes in the surrounding streets and is only minutes away from the commercial shopping district and subway lines 2 and 7. URBN Boutique Shanghai offers sleek rooms and suites over 4 floors with a blend of contemporary, minimalist aesthetics and modern day comforts such as the COCO-MAT Renewal Bed, free wifi, a DVD home theater unit, high-definition television, an in-room safe, a selection of New York fashion designer Jay Godfrey's paraben-free bathroom amenities, a well-stocked mini bar and one-of-a-kind artwork. The hotel also features a 24-hour gym and an on-property restaurant which serves a selection of cuisine with a wide selection of craft beers, artisanal cocktails, and wine in a casual atmosphere both inside and under the tented courtyard. ... more   less 
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Also Known As:
Urbn Hotel Shanghai

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