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“Heart of the City Experience”

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Renaissance Shanghai Zhongshan Park Hotel
Ranked #33 of 5,206 Hotels in Shanghai
Certificate of Excellence
Reviewed November 26, 2012

This hotel would be our likely choice for another visit. I cannot say enough good things about our experience here, and only a visit by a weary traveler can fully explain why we liked it so much. Here are just a few examples.

The breakfast at Azur was one of the best we had in all China. Cooks available for every desire, oriental or western. Very fast service. Outstanding view of the city. Sometimes I wished I could just stay here, and eat, drink tea or coffee, and look at the view. But it is designed so you can get in and out quickly, and on to your business of the day.

The rooms are just right! I compare this well with the 5-star hotel we stayed at in Edinburgh. Has a mini-bar stocked with appropriate scotch, gin, and vodka as well as the usual soft drinks. Great sitting area with desk and small coffee table. Both shower and bathtub (most welcome for soaking after long-walks). Everything very modern and westernized. Upbeat, with airy and light feeling. Bed very comfortable, and big enough for western tastes. Completely modern electrical (no special adapters needed for outlets) and internet service. Requested services were almost instantly responded to, with courtesy and efficiency.

All staff ... hotel and businesses ... they knew what they were doing. Very competent, very friendly, very professional. Example: In the upstairs bar (I think it was the Celadon, but can't remember now) I ordered one of my favorite scotch's double neat, and got exactly what I had ordered in less time than it took me to wonder if they would get it right. That particular night, they had a free entertainment (a couple of singers that did a great job with western music), and it was the perfect end to a long day. The bar food was not particularly to my taste, but was certainly ample. I think my food expectations had been set by the Azur :>)

Free South China Daily (in English) delivered to room daily. Spotless and professional housekeeping. I tested this by leaving certain things thrown about and some pocket change on desk. Everything arranged neatly, and change "count" perfect. Although I would not recommend doing this, I was so impressed with this hotel that I was looking for "anything" I could find that was less than satisfactory. I found nothing to complain about. Everything was just right!

There were dozens of little pleasant surprises in comfort and service that I could comment on, but let me re-iterate ... if we were visiting Shanghai, we would stay here again. It was a great hotel experience!

Room Tip: Lights go out at about 10pm in Shanghai, so a corner room high in the hotel with a good night view o...
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  • Stayed: November 2012, traveled as a couple
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Thank Friend_of_IEEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 17, 2012

The rooms were most pleasant and the lobby is on the 25th floor. The staff was very accommodating and went out of their way to make the stay a good one. The mall is a very nice one and is attached to the hotel building on floor 1. You can go through the mall to reach the metro station. It is very easy to get to just about anywhere in town. The breakfasts are buffet style and several stations with Western and Chinese options.

  • Stayed: November 2012, traveled with friends
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Thank wiself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

Stayed one night a couple of weeks ago. Very convenient location: right on top of a subway station and a shopping mall with many restaurants. Check in on 25th floor. The room is nicely decorated and very nice. However, the breakfast in the lounge is a disappointment. There is no staff on site when I walked in even though the door was open. Many food items were cold, yes, cold. Other than that, it was a pleasant stay.

  • Stayed: October 2012, traveled solo
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Thank bluebirdchicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Pick your hotel in Shanghai by where you need to be: the city is gigantic. I stayed here because my son is going to East China Normal University on the far western part of the main city center. (The school is one metro stop away from this hotel). The hotel is directly above the huge and modern Cloud Nine Shopping Mall which has a metro stop in the basement (Zhongshan Park Station) so it is about a 20 minutes metro ride to People's Square and maybe 3 stops from the French Concession. If you change lines you can get to Xintiandi in about 20 minutes too. The hotel is right at the inside limit of the first ring road. It is a few stops from Hongqiao Airport and Railroad Station. The hotel is very modern, completely 5 star Marriott Renaissance standards. I got an upgrade to the Concierge Floor and the views were UNBELIEVABLE. I could see the Pearl TV tower and the Trade Center from my room. I ate breakfast in the concierge lounge(I think it's worth it to pay for that. It's full of western business people , airline pilots and has very helpful concierge/check in people who speak English). For dinner, I didn't eat in the hotel; I went to the mall which had a huge number of restaurants. The service was excellent. I was happily surprised with this hotel. My taxi ride to Pudong took about 55 minutes and cost 130 rmb. Next time, I may take the Maglev to Longyang Road station, and then I could take line 2 all the way to this hotel(that would only be if you have carryon bags which aren't heavy)( I think that would take 1-1/2 hrs).

Room Tip: The higher the better and get a view facing Pudong.
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  • Stayed: October 2012, traveled with family
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Thank moviemom88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Stayed at this hotel in October 2012. Room was clean spacious and and reasonably priced . The great attraction of the hotel was
Huge supermarket located in the builbing.
Multi takeway food outlets, along with bakerys,Starbucks , Macka's , and local.
Subway virtually in the basement with trains every few minutes to all parts of the city for minimal cost.
The hotel resturants menu was not great and reasonably expensive but there was both a western and chinese location in the hotel.
There is a gym with full facilities but the pool was closed for renovations.
If you want to reduce cost and have easy access to the city the hotel meets your needs. Pudong airport about an hour away by taxi but if you know your way around you could use the subway. Cost of Taxi's is reasonably cheap about 180 yuan fron the airport ( 30 Aussie Dollars at the time)

  • Stayed: July 2012, traveled on business
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Thank tomche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

Pros: This hotel is modern. It is just next to Metro (Zhongshan Park Station) and a big shopping mall with many restaurants and good food. You will find many business executives living here enjoying the buffet breakfast at 26/F. The breakfast is delicious. Service is also good.

Cons: You have to take a lift up to 25/F (the reception) and then change lift to your room. It is quite inconvenient. In addition, some receptionists on the 25/F speak too fast.

  • Stayed: October 2012, traveled on business
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Thank Nakaaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

Stayed on a business trip to Shanghai, first for 2 nights, then again a few days later for another 1 night.

A very modern hotel. The location may not be exactly central in Shanghai city, but its quite close enough and as other reviews have stated, the building sits right on top of Zhongshan Park Metro station. Dont be scared - it is easy to catch the metro a few stops and be at Nanjing Rd West (for the shopping markets) or Peoples Square.

The views from this hotel are fantastic and make it a great option to sit at the window, relax and look over the rat race that is Shanghai.

Rooms are modern and clean. You will get hooked into joining the Marriot Rewards Club to get free internet, but I found the internet connection reliable, unlike many other establishments in China.

So all in all this hotel is a good hassle free option if you are a fairly self sufficient traveller who wants a clean, quiet comfortable room and pretty modern facilities.

The staff try their best, but it is a little difficult in China if you dont speak the language because their English is good, but one dimensional. So if you want something straightforward, no problem at all, it can get a little challenging after that so either be patient or learn Mandarin...up to you!

One disappointment was room service, I tend to get back to the hotel quite late and wanted something to eat, order something from the late night menu, by the time it gets to your room it was stone cold (both times). I doubt they've heard of a klosch to cover the food, at least to keep it lukewarm, I guess while it travels up the elevator after probably sitting in the kitchen for 10 minutes.

The bar is so-so, a pretty average hotel bar, a bit hit and miss with closing hours etc.

The breakfast area is crowded, you might end up sharing a table (also not unusual for China) and the buffet is fairly good.

You will wait quite a long time to get into a taxi from the front of the hotel, so give yourself plenty of time if that is your transport option.

Asked the concierge where a good area for bars etc was, maybe who spoke a little English, was really looking for something local and authentic, he put me in a cab to Hengshan Rd, the Shanghai Brewery etc...my advice...dont bother, full of westerners, over hyped, and you will get pestered by the local purveyors of dubious repute.

All in all, I would definitely recommend you try this hotel, it is a good option in Shanghai.

  • Stayed: October 2012, traveled on business
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1  Thank philpig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Shanghai Zhongshan Park Hotel

Address: No.1018 Changning Road, Changning District, Shanghai 200042, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Zhongshan Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 5,206 Hotels in Shanghai
Price Range: $112 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Shanghai Zhongshan Park Hotel 4.5*
Number of rooms: 684
Official Description (provided by the hotel):
The tallest Renaissance hotel in the world, a striking 60 storey building with a spectacular Sky Lobby on the 25th floor, 672 guest rooms offering panoramic views, innovatiive restaurants and over 1,800 square meters of meeting space including a 1,250 square meters ballroom - one of the larsgest unobstructed ballrooms in Puxi. Located directly above Zhongshan Park Metro station and only 18 minutes from Hongqiao Airport, this landmark hotel is visible from virtually every part of the city. Renaissance Shanghai Zhongshan Park Hotel is an iconic new destination. ... more   less 
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