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Mansion Hotel
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      Reviews (107)
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      All reviewsrooftop restaurantformer french concessionhuge bathsmall hotelenglish speakersshanghai experiencestreet foodstar hotelperfect locationrooms are spaciousgangstercabopiumglamourlobbychinabund
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      50 - 55 of 107 reviews
      Reviewed August 20, 2009

      I organized a group of 8 to stay at the Mansion for the July 22, 2009 Total Solar Eclipse. Group members universally loved the Mansion. The accomodations exceeded expectations (even better than as pictured on the Hotel webiste). The service, both before and during the stay, was superlative.

      We chose the mansion because we wanted an historic "boutque" hotel with a panoramic view. The Mansion fit the bill perfectly. They set up a rooftop oasis for us for viewing the eclipse; and fortunately, it was covered by an awning (it rained during the event).

      I do not understand some of the negative reviews I posted here previously. I have stayed at dozens of small luxury properties on five continents, and I cannot recall better service or accomodations for the money.

      • Stayed: July 2009, traveled with friends
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      1  Thank lat13
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      Reviewed June 24, 2009

      Just came back from a trip to China, Thailand, Laos and Hanoi.
      Trip was wonderful

      In Shanghai we stayed at a wonderful placed callled the Mansions, in the French Concession.


      The manager and assistant manager could not have been nicer. We found a price on Hotels.com and then emailed the hotel directly. SInce I was traveling with a friend, of the same sex, we wanted 2 beds in the larger room.

      The manager was happy to move the beds, match the price of Hotels.com, and threw in a free breakfast.

      When we arrived in Shanghai, after out flight had been significantly delayed, the car that the hotel had arranged to meet us, was not there. The hotel had called and been given incorrect information from the airlines.

      They were VERY apologetic, and gave us an additional breakfast , on them, as well as 2 free drinks.

      The staff was extremely helpful with the many questions we bothered them with daily.. As well as excellent with suggestions . They went out of there way to make our stay at the hotel great.

      The hotel itself, is quite charming.

      When we first walked in to the lobby, we were a bit put off..l But, within seconds were thrilled that we had decided to stay there.

      My understanding is that there is a great deal of histroy connected with the hotel, including being owned , at one time, by an opium drug lord..

      Location is great..in the French Concession,

      Great area to walk in, and convienient to everything. Taxis were plentiful, and the staff was always helpful about locating one.

      I highly recommend this hotel, and look forward to staying there again, soon

      • Stayed: June 2009, traveled with friends
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      3  Thank marny1
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      An Agoda Traveler
      Reviewed June 1, 2009

      • Stayed: June 2009
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      This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
      Reviewed April 13, 2009

      Positives: Location in the French Concession on a quiet street near trendy cafes, boutiques, spas, and a short walk to major shopping areas is outstanding. The cool-factor of being in an old mansion is fun.

      Service:
      Horrible for this price range (any price range for that matter) for the following reasons.
      - Staff at the main entrance failed to greet us with a simple "Hello" 75%, preferring to text message or look askance.
      - Check out: (1) No offer to help us with luggage or to hail a taxi even though staff were standing in the lobby quite aware of both our presence and of our checking out. (2) Cashier was incompetent. The bill was settled in cash. The employee was unable to count the bills by hand, preferring to use an automatic counter which jammed 10 times before she gave up and tried to count the bills. She was not confident and just let me go as I was clearly exasperated by her inability to simply cound 35-odd bills.
      - Clogged sink: had to inform staff twice (I speak Chinese, so no communication difficulties) to have the simple problem fixed. Five hours lapsed between requests.
      - Maid service: (1) did not refill complementary fruit tray over our multi-day stay. (2) allowed the hotel's internet cable to remain strewn about the floor/table, not even attempting a cursory tidying up of it.
      - Size: room was much smaller and equipped with a small bathroom and no tub as against the pictures they advertise.

      Conclusion: The period details make the location interesting; however, the lack of modern amenities such as a gym or comfortable lounge or larger rooms do not make this establishment worthy of a multi-night stay. Spend one night to have the experience, then move to the Regent. The hotel's one saving grace is its location.

      • Stayed: April 2009
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      2  Thank globalcit
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      Reviewed March 22, 2009

      Business travel is usually uncomfortable. Most 5 star hotels are exactly the same, and hence boring. What a pleasure then to stay at a hotel which satisfies the key attribute missing in most hotels .... being made to feel special. There is nothing pretentious about China Mansion. It's the genuine article.

      • Stayed: February 2009, traveled on business
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      1  Thank abcdefSydney
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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