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“Tranquil escape from the streets”

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Renaissance Shanghai Yu Garden Hotel
Ranked #47 of 5,059 Hotels in Shanghai
Certificate of Excellence
Miami, Florida, United States
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Tranquil escape from the streets”
Reviewed August 13, 2014

This Renaissance property is clean, modern, and everything I expected from the Marriott name. I love that the hotel is within a 10 minute walk to Yu Gardens and the huge tourist bazaar there. So after a long afternoon experiencing the unique shopping there I have a nice, cool, quiet escape when I get back to the hotel. The view from my room was fantastic! I was able to see the buildings and spectacular lights of The Bund right from my window. Clean, modern rooms and bathroom with a nice sized shower. The staff is very friendly and started greeting me by name after my 3rd day. The only complaint as a business traveler is that the internet was very slow, but that appears to be typical if you use a non-Chinese search engine like Google or Bing. I had the same internet experience at my company's nearby office.

Room Tip: Get an upper floor, all the views are spectacular.
See more room tips
  • Stayed August 2014, traveled solo
    • Value
    • Location
    • Service
Helpful?
2 Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, August 18, 2014
Dear guest
,
Thank you for taking time to write onTripadvisor. We truly appreciate your feedback made on our product and service.

We are glad to learn that the overall product & services had met your expectation. We shall strive further in continuing to improve the staying experience of our guests.

Thank you for providing us this valuable feedback and thanks for choosing Renaissance Shanghai Yu Garden Hotel. We shall look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (201)
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English first
Dubai, United Arab Emirates
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 9, 2014 via mobile

Good location and close to metro and Yu Garden! Rooms are big and very comfortable! Enjoyed the bath with glass separation to the room!

Though the reception is on the forth floor, the concierge at the ground floor are very helpful!
For the buffet breakfast watch out the step to access the restaurant!

Stayed July 2014, traveled with friends
Helpful?
Thank ChristianJabre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, August 12, 2014
Dear guest,

Thank you for taking time out of your busy schedule to post your comments on Tripadvisor.
The team will be thrilled to receive your positive feedback; it helps in guiding us in the right direction and encourages empowerment.
You quite rightly pointed out that our hotel located nearby Yu Garden and minutes away from the city center and the Metro Line 10 adjacent to the hotel transversed the urban areas of Shanghai.
We truly appreciate your business, value your support and anticipate welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
Reviewed August 7, 2014

A very pleasant and laid back hotel, with easy access to the metro service and just a short walk from the towns. The only downside is the air conditioning - or lack thereof, it's easy to overheat if you are not used to hot climates as the aircon is rather pathetic and difficult to adjust. Despite this I would definitely recommend the hotel to others looking to stay in Shanghai.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jemmy_batch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, August 10, 2014
Dear Guest,

Thank you for taking time to write on TripAdvisor. We truly appreciate your comments on our location and services. As you mentioned our location provides many options for things to do.

We are glad to learn that the overall product & services had met your expectation. We shall strive further in continuing to improve the service level for our guests.

Thanks again for providing us this valuable feedback and thanks for choosing Renaissance Shanghai Yu Garden Hotel. We shall look forward to welcoming you back again soon.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knutsford, United Kingdom
Level Contributor
90 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 5, 2014

A well - located, convenient hotel. Good convenient, central location, friendly staff, comfortable. Had stayed there in 2013 and was not disappointed in 2014.
Breakfast pricey - this seems to be a general trend though.
Metro station opposite so easy to get around.
Will aim to stay there next time in Shanghai.

  • Stayed July 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Julian4242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, August 5, 2014
Dear guest,

Thank you very much for taking time to post your views on the experience you encountered during your extended stay with us, we truly appreciate your feedback.
We are pleased to learn that the overall product and services met your expectations. We shall strive further in continuing to improve the level of our guest service.
As you mentioned, our hotel is located in the heart of the city, 2 minutes to Metro Line 10 from the hotel, it is ideally located for both a business and leisure visit.
Once again we truly appreciate your business and support and anticipate welcoming you back again soon. Your comments have been shared with the entire team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
63 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 4, 2014 via mobile

Good hotel. Clean. Not expensive.
Near by yuyuan garden.
Easy to get street food.
Bedroom not so big for standard room but another room deluxe really big like suite.
Many times i stay in here when i visit Shanghai.
Easy to Metro subway station.
Food restaurant also nice.. yummy.
Recommended if will visit Shanghai in puxi area

Stayed August 2014, traveled with friends
Helpful?
1 Thank Ari R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, August 5, 2014
Dear guest,

Thank you for taking time out of your busy schedule to post your comments on Tripadvisor.
The team will be thrilled to receive your positive feedback; it helps in guiding us in the right direction and encourages empowerment.
You quite rightly pointed out that our hotel located nearby Yu Garden and minutes away from the city center and the Metro Line 10 adjacent to the hotel transversed the urban areas of Shanghai.
Thank you once again for choosing Crowne Plaza Century Park Shanghai. We truly appreciate your business, value your support and anticipate welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 29, 2014

We had a two night stop over in Shanghai. Our driver picked us up from the airport, it was about 50 min drive to city from Pudong (9am). Hotel is centrally located just by Yu Gardens. Efficient check in. Breakfast ok, best and cheapest dinners & snacks were definitely from the cafe/bar by the lobby. Lovely room, quiet and clean. Money exchange machines in the hotel lobby.

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank PeeAaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, July 31, 2014
Thank you for your encouraging and detailed comments on Trip advisor.
It will be a pleasure to share these comments with the entire hotel team. We are glad to learn that you enjoyed your stay with us and the overall product & services met your expectations. We shall continue to strive further in continuing to improve our guest experience.
Once again thank you for both providing us this valuable feedback and for choosing Renaissance Yu Garden Hotel. We highly appreciate your support and business and anticipate welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 26, 2014 via mobile

I cannot praise this hotel enough.
From check in to check out they did everything possible to make our stay enjoyable.
We were fortunate to receive a room upgrade (we go to Shanghai a lot) which gave us access to the guest lounge.
Here they serve breakfast, brunch,lunch, afternoon tea and dinner as part of your room rate. The food is fabulous, the bar is comprehensive and the views of the Bund are lovely.
The room was spacious, with a bath looking into the room (there is a blind).
The beds were comfortable.
The gym and pool were lovely, I only wish we had more time.
The roof top bar is fabulous and in summer would be wonderful - with amazing views and a great design. Next visit we will be sure to spend an evening up here.
The location is close to the wonderful Yu Gardens & next to an MTR.
We really cannot fault this hotel.
Special mention goes to the check in staff and the ladies managing the guest lounge - they made our stay.
We will be back.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sparkles72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review, July 31, 2014
Thank you very much for taking time to post your views on the experience you encountered during your stay with us, they will be passed on to the team which will help provide further motivation to exceed our guest expectations.We truly appreciate your support and business and anticipate welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Shanghai Yu Garden Hotel

Property: Renaissance Shanghai Yu Garden Hotel
Address: No.159 Henan South Road, Huangpu District, Shanghai 200010, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Shanghai
#23 Romantic Hotel in Shanghai
#36 Business Hotel in Shanghai
#47 Luxury Hotel in Shanghai
#69 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Renaissance Shanghai Yu Garden Hotel 4.5*
Number of rooms: 341
Official Description (provided by the hotel):
Renaissance Shanghai Yu Garden Hotel A Marriott Luxury & Lifestyle Hotel located downtown near the famous Yu Garden and Old Town, the new Renaissance Shanghai Yuyuan Hotel is just minutes away from the Bund, Xintiandi and other tourist attractions. Whether staying for business or leisure, you'll be right at home at the Renaissance Shanghai Yuyuan Hotel. Our accommodations feature contemporary guest rooms and suites with luxurious bedding, high-speed Internet, safe, mini-bar and refrigerator. Top-notch facilities include a business centre, four event rooms and banquet halls, and a 17th-floor Club Lounge with expansive views of the city skyline. ... more   less 
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Also Known As:
Renaissance Shanghai
Shanghai Renaissance

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