Location is not fantastic but its walkable to 2 diff metro stations - yuyuan & dashijie. Would have given cleanliness a 5 but found a long strand of hair that doesnt belong to me in the towel one day. Room is huge and new and pretty and is pretty good value at less than 500yuan/night.
Here comes the problem though. On our first night, we had difficulty logging into the WIFI. I called the reception. Less than 30secs into the conversation, she starting giving me the impatient "tsk" after every sentence. Still I remained polite and the moment I got the correct password and successfully log in (less than 2mins on the phone), the lady recep slammed down the phone on me.
I know Shanghainese are known to be an impatient lot. But this is no attitude to take on as a hospitality staff. This definitely left a bad taste in my mouth and mar the rest of my 4 nights stay at this hotel.
- Official Description (provided by the hotel):
- SSAW Boutique Hotel Shanghai Bund is ideally located next to the Yu Garden and The Bund in the bustling Huangpu District. The nearest metro station ‘Yu Garden’, on line 10, is just a two-minute walk away, which gives you access to most major attractions in town. Our hotel is in close proximity to People’s Square, Xintiandi and Nanjing Road and all within 5-10 minutes walking distance. It is located 30 minutes drive from Hongqiao Airport and 45 minutes drive from Pudong International Airport. SSAW Boutique Hotel Shanghai Bund offers 165 guest rooms, including 17 city view rooms, 12 suites and 14 Family rooms. All air-conditioned guest rooms come with free WIFI access, complimentary drinks in the mini-bar, complimentary coffee/tea facilities, an in-room safe and flat-screen cable TV. To ensure the sleep quality of our guests, all guest rooms are equipped with a black-out curtain and comfortable‘King Koil' mattresses. Comfy comfort awaits at our hotel lobby where guests can enjoy complimentary Italian coffee and tea in our hotel lobby and get free bottled water from our fridge. Chinese and English books are free to borrow from our library. In order to ensure guests enjoy their stay at our hotel, all in-house guests may enjoy complimentary mid-night snack between 10PM and midnight. If you reserve either our Executive City View room or Executive Suite room, you also enjoy a complimentary afternoon tea buffet from 1:30PM until 4:30PM. On warm days, guests can enjoy their breakfast, lunch, afternoon tea or dinner on our outdoor patio with stunning skyline views. Gym access is provided for in-house guests and massage services are available upon request. Guests may use our special laundry service (surcharge) or complimentary use our newly equipped laundry room for washing, drying and ironing. Children will have an enjoyable time in our children’s playground. ... more less
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