I stayed there for 3 nights in April 2012. The location is very good. Close to Yuyuan Gardens, a few minutes from a metro station and walkable distance to the main square. Being in Shanghai for just 3 days, that was very important, because I could easily move around the city. The rooms are very nice and comfortable and breakfast quite good. As a hotel, it's really value for money. The only problem with accommodation was that there was loud noise from the street.
Why did I rate it 3 out of 5 then? Because it was almost impossible to communicate effectively with the staff. Their English is pretty bad, despite their efforts to understand. On the first day, I had breakfast without a problem. Next morning, suddenly they think that breakfast is not included (event though I had paid for it) and the people there could hardly understand what I was saying to them. I ended up not eating that day... On the night before check-out, we asked the reception how much a taxi to the airport would cost. After our discussion, we asked them to call a taxi at 8.00am. The next morning, we realize that they hadn't call a taxi at all, that the cost is 50% higher that what we were told and that we needed another kind of taxi than what discussed. Getting an invoice or exchanging money at the reception were also insurmountable challenges because of the language barrier.
All in all, if you feel confident that you can communicate with the staff, go.
- Official Description (provided by the hotel):
- SSAW Boutique Hotel Shanghai Bund is ideally located next to the Yu Garden and The Bund in the bustling Huangpu District. The nearest metro station ‘Yu Garden’, on line 10, is just a two-minute walk away, which gives you access to most major attractions in town. Our hotel is in close proximity to People’s Square, Xintiandi and Nanjing Road and all within 5-10 minutes walking distance. It is located 30 minutes drive from Hongqiao Airport and 45 minutes drive from Pudong International Airport. SSAW Boutique Hotel Shanghai Bund offers 165 guest rooms, including 17 city view rooms, 12 suites and 14 Family rooms. All air-conditioned guest rooms come with free WIFI access, complimentary drinks in the mini-bar, complimentary coffee/tea facilities, an in-room safe and flat-screen cable TV. To ensure the sleep quality of our guests, all guest rooms are equipped with a black-out curtain and comfortable‘King Koil' mattresses. Comfy comfort awaits at our hotel lobby where guests can enjoy complimentary Italian coffee and tea in our hotel lobby and get free bottled water from our fridge. Chinese and English books are free to borrow from our library. In order to ensure guests enjoy their stay at our hotel, all in-house guests may enjoy complimentary mid-night snack between 10PM and midnight. If you reserve either our Executive City View room or Executive Suite room, you also enjoy a complimentary afternoon tea buffet from 1:30PM until 4:30PM. On warm days, guests can enjoy their breakfast, lunch, afternoon tea or dinner on our outdoor patio with stunning skyline views. Gym access is provided for in-house guests and massage services are available upon request. Guests may use our special laundry service (surcharge) or complimentary use our newly equipped laundry room for washing, drying and ironing. Children will have an enjoyable time in our children’s playground. ... more less
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