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Four Points by Sheraton Shanghai Daning
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Reviews (607)
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Reviewed January 11, 2014

The Four Points is a good sound choice for business or pleasure in the district of Daning close to the centre of Shanghai.

Breakfast provides a great selection; there is a good swimming pool and fitness centre; and the hotel is well positioned for using the metro, and for a really good public park.

The hotel is undergoing renovations - my room had electrical wire clippings on the carpet, and the 16th floor has that great 'new carpet' smell .

The hotel is also based in a newly developed pedestrianised mall area which made me as a westerner feel comfortable on a first visit to China.

In short it is a sound choice with solid execution of the basics and you won't be disappointed.

Stayed: January 2014, traveled on business
Thank Marek C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDaning, General Manager at Four Points by Sheraton Shanghai Daning, responded to this reviewResponded January 13, 2014

Dear Illuvatar,

Greetings from Four Points by Sheraton Shanghai, Daning.

Thank you for valuable feedback and taking the time to post a comment on Trip Advisor.

It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.

Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard. Furthermore, thanks for your understanding during the renovation period.

We look forward to welcoming you back to the warmth hospitality of Four Points by Sheraton Shanghai, Daning for another exceptional experience.

With best regards,
Yvonne Wan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

Hotel is a very good 4* directly inside a nice shopping center. Only 5 minutes walk to Metro 1 which brings you after one exchange for 4 RMB within 20 minutes to the Bund!
Breakfast is extremely good, gym well equipped. Rooms and bathroom are quite big and the beds are good as well.
BUT: Be careful while you pay for your room: reception put EUR into account instead of RMB without asking the guest!! That can easily cost you 5% on top of your bill. This is NOT THE RIGHT WAY!!

Room Tip: Ask for a higher floor to enjoy the view down to Shanghai, very good bar "Blue Frog" opposite to hotel entrance!!
  • Stayed: December 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Thank goforberlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDaning, General Manager at Four Points by Sheraton Shanghai Daning, responded to this reviewResponded December 18, 2013

Dear goforberlin,

Greetings from Four Points by Sheraton Shanghai, Daning.

Thank you for valuable feedback and taking the time to post a comment on Trip Advisor.

It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.

It concerns me greatly that our front office team services did not lift up to your expectation. We will use your comments during upcoming associate trainings in an effort to improve our service standards. Please be rest assured that I have personally spoken to the Front Desk Manager responsible for the payment problem and accordingly they will follow up with our team in an effort to improve our product and service standard.

In closing we would like to thank you for choosing Four Points by Sheraton Shanghai, Daning. We hope that we will have the opportunity to welcome you back to our hotel on your next visit to Shanghai.

With best regards,
Yvonne Wan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2013 via mobile

I stayed at this hotel with all the other person of our company for 7 nights. It was great! The staff, the service and the rooms were top. I stayed on the 21st floor.
The rates were a bit hefty but the hotel is worth it. The location is also great 5 minutes walk and you are in the subway line 15 Minutes with the taxi and 31 cny and you are at people's square.

Stayed: November 2013, traveled on business
Thank Samuellux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDaning, General Manager at Four Points by Sheraton Shanghai Daning, responded to this reviewResponded December 1, 2013

Dear Samuellux,

Greetings from Four Points by Sheraton Shanghai, Daning.

Thank you for valuable feedback and taking the time to post a comment on Trip Advisor.

It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.

Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.

We look forward to welcoming you back to the warmth hospitality of Four Points by Sheraton Shanghai, Daning for another exceptional experience.

With best regards,
Yvonne Wan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2013

Managed to venture out more this time round and really find the hotel in a reasonably good location, easy to find food and some shops to wander around in. Room is ok and breakfast seems to be much better than before and so is the service from before. Room is comfy and so is the bed so had a good night sleep overall. Had also been wondering why being a SPG member makes no different here. In the past when I stay in a Starwood hotel, I will be put in a floor just for SPG members but not this hotel.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Thank axio99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDaning, General Manager at Four Points by Sheraton Shanghai Daning, responded to this reviewResponded December 1, 2013

Dear axio99,

Greetings from Four Points by Sheraton Shanghai, Daning.

Thank you for valuable feedback and taking the time to post a comment on Trip Advisor.

It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.

Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.

With regard to the SPG member floor, the SPG floor is currently undergoing refurbishment and it will welcome guests with a new look during the year 2014.

We look forward to welcoming you back to the warmth hospitality of Four Points by Sheraton Shanghai, Daning for another exceptional experience.

With best regards,
Yvonne Wan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2013

The hotel is an authentic four-star, only 200 m away from metro line 1, in the trendy district of Daning, Shanghai. It features very nice upper-size rooms, swimming pool, nicely equipped gym and local cuisine restaurant. The service is just great.
Moreover, there is a nice shopping mall just across the street, including a food court and a banking house, not to mention that you are about only 15 min away from the financial district by taxi.

Room Tip: It was my second time in this hotel. Honestly, in both occasions I got really nice rooms without having to ask for something specifically.
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rafael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDaning, General Manager at Four Points by Sheraton Shanghai Daning, responded to this reviewResponded November 14, 2013

Dear Rafael,

Greetings from Four Points by Sheraton Shanghai, Daning.

Thank you for valuable feedback and taking the time to post a comment on Trip Advisor.

It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.

Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.

We look forward to welcoming you back to the warmth hospitality of Four Points by Sheraton Shanghai, Daning for another exceptional experience.

With best regards,
Yvonne Wan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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