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Four Points by Sheraton Shanghai Daning
Ranked #67 of 5,059 Hotels in Shanghai
Certificate of Excellence
Denpasar, Bali, Indonesia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“I want to go back...”
Reviewed June 12, 2013

The arrival experience at check in was instant and very sharp. The place is huge, clean and rather majestic with a twist of modern times. My window views were very colourful and my bed super confortable. I tried the Hotel's bar and also had breakfast, lunch and dinner in their restaurant. The entire experience was flawless and there is so much to do just by walking out their front door. I found the staff to be very helpful and if you happen to be at the lobby, keep an eye out for the Lady in black - she is the GM and sharp as nails when it comes to customer focus and attention to 360 degrees of this fabulous environment.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Constanzo1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDaning, General Manager at Four Points by Sheraton Shanghai Daning, responded to this review, June 12, 2013
Dear Constanzo 1968,

Greetings from Four Points by Sheraton Shanghai, Daning.

Thank you for valuable feedback and taking the time to post a comment on Trip Advisor.

It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.

Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.

We look forward to welcoming you back to the warmth hospitality of Four Points by Sheraton Shanghai, Daning for another exceptional experience.

With best regards,
Yvonne Wan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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490 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 1, 2013 via mobile

Stayed for 4 nights on a business trip . It's a little way out if the centre. So if you have to get into the centre during rush hour and you value your personal space , you may want to look elsewhere , BUT, the hotel is great, and has a lovely shopping and restaurant plaza immediately outside the hotel front door . Hotel is very well appointed. I expected less ! Mike on the concierge desk is the best on the planet . Helped me out a bunch of times . Would definitely stay here again, depending on nature of my trip. Suggest avoiding taxi into centre, the traffic was bad for 20 hours a day .

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeeTee3333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDaning, General Manager at Four Points by Sheraton Shanghai Daning, responded to this review, June 2, 2013
Dear Dee Tee3333,

Greetings from Four Points by Sheraton Shanghai, Daning.

Thank you for valuable feedback and taking the time to post a comment on Trip Advisor.

It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.

Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.

We look forward to welcoming you back to the warmth hospitality of Four Points by Sheraton Shanghai, Daning for another exceptional experience.

With best regards,
Yvonne Wan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, Shanghai, China
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 30, 2013

I Lived in this hotel several times. Most of the times I felt comfortable and welcome.
The rooms are fine and the beds are fine as well. Some more modern renovation would be good for some of the smaller rooms. The gym is very nice and the pool is pretty relaxed.
The breakfast is good and fresh. The service is ok - some more English speaking staff would be nice.
The Internet speed is ok but could be better.
Big minus: the air on is not working proberly on every room. The staff is not able to solve it. I had this topic several times, but it could never been solved 100%. The only solution is to open the window...

Room Tip: If possible choose the bigger rooms on with a window to the front of the hotel because there it is m...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dominik O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDaning, General Manager at Four Points by Sheraton Shanghai Daning, responded to this review, June 2, 2013
Dear Dominik O,

Greetings from Four Points by Sheraton Shanghai, Daning.

Thank you for valuable feedback and taking the time to post a comment on Trip Advisor.

It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.

Regarding to the Air-con at guestroom, please rest assure i will speak to the Chief Engineer directly and thanks for your great feedback on this again, this will be our next step of effort.

Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.

We look forward to welcoming you back to the warmth hospitality of Four Points by Sheraton Shanghai, Daning for another exceptional experience.

With best regards,
Yvonne Wan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 7, 2013

I have stayed at his hotel many times, usually for 3 to 5 days on each visit over the last 3 years. It is in an excellent area of up-market shopping, a large supermarket ( to buy things rather from the over-the-top mini bar).
It is a very pleasant location and completely safe. there are many restaurant and F.Food franchise outlets in the immediate area which is a 'walking area' away from motor traffic.
The hotel itself has a good lobby area and the rooms are modern but starting to date. The beds are certainly a few steps down from a full Sheraton hotel.
Breakfast offers a very wide range but the staff is a bit inattentive and I suspect this is due to the young male sub managers who walk around seemingly trying to look important. but don't 'pick up' on guests needs (yes, the girls are noticeably better ).
At reception there is a designated area for Frequent Stayers ( club members) but the desk-staff appear to take no notice of those who queue there... I have drawn this to the attention of the Front Desk manager more than once.
The house keeping staff are very good indeed.
The reason I stay at the place is the location and the nearness to my office.

Room Tip: Uooer floor at the rear.
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terence s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDaning, General Manager at Four Points by Sheraton Shanghai Daning, responded to this review, May 10, 2013
Dear Terence S,

Greetings from Four Points by Sheraton Shanghai, Daning.

Thank you for your valuable feedback and for taking the time to post a comment of your experience with us on TripAdvisor.com.

Firstly, please accept my sincerest apology for the inconvenience you experienced whilst staying with us. We at Four Points Daning understand the importance of fulfilling our guest’s expectations and it concerns me greatly that you have departed our property with a negative impression.

I was most concerned to hear about your unfortunate experience and I am very sorry that I was not aware of this situation and what had happened to you since there was no report or record of such an incident.

And I am sad to hear that our associates and their response have not lifted up to your expectation. We will use your comments during upcoming associate trainings in an effort to improve our service standards.

Please be rest assured that I have personally spoken to the department heads responsible for the areas where your valuable feedback highlighted the need for improvements and accordingly they will follow up with our team in an effort to improve our product and service standard.

In closing we would like to thank you for choosing Four Points by Sheraton Shanghai, Daning. We hope that we will have the opportunity to welcome you back to our hotel on your next visit to Shanghai.

With best regards,
Yvonne Wan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed April 25, 2013

Its Four Points... so it automatically comes with a 1 up! Very contemporary...aesthetically nice... great bar to hang around... i didnt find the breakfast spread very exciting though.... Also please dont try the 'indian snacks' in China- they are disaterous.
Hotel is excellent by all means!!

Room Tip: Higher the better!!!
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank handy_id
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDaning, General Manager at Four Points by Sheraton Shanghai Daning, responded to this review, May 1, 2013
Dear handy_id,

Greetings from Four Points by Sheraton Shanghai, Daning.

Thank you for valuable feedback and taking the time to post a comment on Trip Advisor.

It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.

Total guest satisfaction is our utmost priority and thanks to your comment and feedback that we able to improve on our service standard and products.

We look forward to welcoming you back to the warmth hospitality of Four Points by Sheraton Shanghai, Daning for another exceptional experience.

With best regards,
Yvonne Wan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 26, 2013

a little bit far away from waitan...i got a taxi to go back to four point hotel, and i took about 35RMB and 25min to reach.
but generally it is a good hotel. nice breakfast, clean and uncrowded pool, friendly stuff who answered lots of question by me. And it's convenient that the hotel is in the middle of a shopping zone.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YiboZhao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDaning, General Manager at Four Points by Sheraton Shanghai Daning, responded to this review, March 28, 2013
Dear YiboZhao,

Greetings from Four Points by Sheraton Shanghai, Daning.

Thank you for valuable feedback and taking the time to post a comment on Trip Advisor.

It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.

We hotel is 5 minutes walk to Metro Line 1 which takes you 15 minutes to People's Square and it will be a very good experience to walk along Nanjing road(Start from People's Square) to The Bund.

Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.

We look forward to welcoming you back to the warmth hospitality of Four Points by Sheraton Shanghai, Daning for another exceptional experience.

With best regards,
Yvonne Wan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kortrijk, Belgium
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 16, 2013

This is a good business hotel. Correct prices, good rooms.
The chinese flexible way.
Located in a shopping area, so at night you have some possibilities to go out for a drink or a restaurant.
Hotel restaurants : you have the buffet, which is standard and very good. You have a chinese restaurant a la carte, which is very good, but rather expensive.

Close to metro station, so good accessability.

Room Tip: Choose a room far from the elevators.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kachtem8870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDaning, General Manager at Four Points by Sheraton Shanghai Daning, responded to this review, March 18, 2013
Dear kachtem8870,

Greetings from Four Points by Sheraton Shanghai, Daning.

Thank you for valuable feedback and taking the time to post a comment on Trip Advisor.

It is our privilege to learn that you have had an unforgettable stay at our hotel and that we contributed, in some small way, to making your experience with us an enriching and distinctive one.

Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.

We look forward to welcoming you back to the warmth hospitality of Four Points by Sheraton Shanghai, Daning for another exceptional experience.

With best regards,
Yvonne Wan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Shanghai Daning

Property: Four Points by Sheraton Shanghai Daning
Address: No.1928 Gonghexin Road, Jingan District, Shanghai 200072, China
Location: China > Shanghai Region > Shanghai > Life Hub DANING
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#59 Best Value Hotel in Shanghai
#61 Business Hotel in Shanghai
#65 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Shanghai Daning 4*
Number of rooms: 315
Reservation Options:
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Also Known As:
4 Points By Sheraton Shanghai Daning
Four Points By Sheraton Shanghai Daning Hotel Shanghai
Four Points Shanghai Daning
Shanghai Four Points
Shanghai Sheraton

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