We had the mistake of booking a room in this hotel online without checking its reviews.
Upon our arrival, this hotel is hard to find, especially with its obscure entrance. It is on a minor street amidst a neighborhood of hardware shops. The facade is particularly ugly and looked rundown. The taxi cannot get us off in front of the hotel because of parked vehicles. We had to get off at some distance. The sidewalks are littered with hardware materials and dog droppings and dirty puddles. We had to gingerly lift out suitcases to avoid the filth. This is an exceptionally bad part of an otherwise clean city.
At the front desk, there is only one girl who had the slighted ability to speak English. The rest had zero English.
The inside of the hotel is a dump. but that did not prepare us for our room.
The second floor hallway was narrow, dim, and dirty. The cheap vinyl tiles are already damaged. with piles of dirty linen at the far end.
Our room was an absolute dump. It was small. Peeling paint. Thin beddings. Badly lighted - some of the lights do not work. The air-con had exposed ducts, and its remote control is difficult to use. The TV is an old vacuum tube with VERY BAD reception, like a 60s TV set! The floor is cheap vinyl and heavily damaged.
Every noise from the street and the adjacent rooms can be heard in our room. The walls are made of thin plywood.
The WORST PART is the toilet. There is sewer odor emanating from the floor drains. All the fixtures are rusting away. I could not put my soap on the soapdish for fear of catching tetanus! The faucets and flush button are very dirty. The floor drains do not seem to have a p-trap, as we could hear the flowing sewage from the next room. There are tiny flies flying around in the shower enclosure. The bowl does not flush well. There is exposed piping under the sink that is obviously a bad repair work.
There was not enough toilet paper in the toilet. in the middle of the night I had to go down to the reception to ask for a toilet paper. There was nobody at the front gate. there was only a night watchman, with whom I had to desperately do a charade of a toilet paper to get 1 roll, and run back to our room.
The management are very dishonest by claiming in the websites that this is a business hotel, when in fact it is one of the worst hotels you could find.
Even at $69.00/night in the EXPO season, the price is still a ripoff. We tried to look for another hotel, but they were all full.
It was a very bad experience for us.
Please consider this a warning to other travelers to stay away from this horrible hotel.
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