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“Good hotel with some great features” 4 of 5 bubbles
Review of Pullman Shanghai Skyway Hotel

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Pullman Shanghai Skyway Hotel
Ranked #67 of 4,966 Hotels in Shanghai
Reigate, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good hotel with some great features”
4 of 5 bubbles Reviewed May 27, 2014

I stayed here for 10 nights in May while on Business. Check-in and check-out was easy and all the staff were all polite and efficient. As a Platinum member I was treated very well, especially in the Executive Lounge and a discount on food and dry cleaning. The Exec Lounge is great and a massive shout out to Eddie and Dorita who were excellent.

The views at the top are great however the hotel could do with a refurbish. Some things are starting to look very dated, especially swimming pool, furniture and breakfast restaurant. Dry cleaning was great and quick.

Breakfast is a massive selection, but different to typical US and European restaurants! Bar is pricey but expect that.

I would come back here.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MrP15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QApullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, May 28, 2014
Dear guest,

Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway.

Our team is glad to read that you enjoyed a great range of our products and services. Regarding our facilities, we are happy to inform you that Pullman Shanghai Skyway will be opening its new restaurant Ginger 15 on June 6th of 2014, we hope you have a chance to try it in your next visit to Shanghai.

Last but not least, I will make sure the concerned associates are well informed about your positive comments as I am sure it will encourage them to continue providing the highest service standards.

We are looking forward to welcoming you back soon.

Best regards,

Carlos
Guest Experience Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,036 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 21, 2014

the hotel itself is very nice but you can see it is getting old and would need a refurbish soon.the breakfast is good with grand views ,nice size rooms and comfy.how ever the location isn't that central. all in all a nice hotel but there are better options.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Moey V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QApullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, May 25, 2014
Thank you very much for sharing with us your experience at the Pullman Shanghai Skyway on TripAdvisor.

I will share your feedback with our team to ensure that maintenance and care of our facilities stays always at top level. As it has been some time since your last visit, please allow me to introduce you our new restaurant Ginger 15 which will be open on June 6th with an amazing new concept, we truly believe it will delight your senses and exceed your expectations.

Once again let us thank you for comments, we are looking forward to welcoming you back soon.

Regards,

Carlos
Guest Experience Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 20, 2014

I have spent now 26 nights at the Pullman Shanghai Skyway and will continue to use this as my business base when in Shanghai.

Location is as good as any, from a business and leisure perspective.

Executive Floor is in my opinion a must when travelling in China and this one is exceptional by most standards. The food is of a good quality, the staff professional and courteous.

Rooms range from outstanding to better than average, however in the main consist of, importantly, an incredibly comfortable king sized bed, good shower pressure and well appointed

Gym is sparse (3 treadmills, 2 bikes and some free weights) however in good working order.

Always a pleasure to visit and I look forward to my next trip with great affection

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Matthew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QApullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, May 21, 2014
Dear Matthew,

Thank you very much for making of Pullman Shanghai Skyway your first hotel choice during your visits in Shanghai.

It is a great pleasure for us to read your positive comments and we are grateful for your loyalty and trust - We are looking forward to welcoming you back soon and we hope your stay will be as pleasant as the previous one.

Warmest regards,

Carlos
Guest Experience Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed May 13, 2014

We stayed in an executive room and had the use of the executive lounge.

Breakfast and service were good.

Room was spacious and clean.

Location within walking distance of MRT station. However, need to change twice to go to Nanjing Road.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Soon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QApullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, May 14, 2014
Dear guest,

Our team is delighted to read that you had a great experience during your last stay at the Pullman Shanghai Skyway.

Let us thank you for your loyalty and trust, our team is looking forward to having the chance to serve you again in the near future.

Warmest regards,

Carlos
Guest Experience Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Shanghai Skyway Hotel

Property: Pullman Shanghai Skyway Hotel
Address: No.15 Dapu Road, Huangpu District, Shanghai 200023, China
Location: China > Shanghai Region > Shanghai > Dapuqiao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#40 Spa Hotel in Shanghai
#42 Family Hotel in Shanghai
#62 Romantic Hotel in Shanghai
#66 Luxury Hotel in Shanghai
#85 Best Value Hotel in Shanghai
#91 Business Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Shanghai Skyway Hotel 5*
Number of rooms: 309
Official Description (provided by the hotel):
Pullman Shanghai Skyway is strategically located close to the bustling Xujiahui Business District and city center, overlooking the city skyline and lush private garden. It is mere 2 minutes walk from Metro line 9 and with easy access to major road arteries. This upscale five star hotel has a number of restaurants and bars, up to 3,000 s.q.m. flexible meeting space and multimedia expertise catering to various needs, Fitness Center, Indoor Swimming pool, Spa and Sauna. ... more   less 
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Also Known As:
Pullman Shanghai

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