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“Great hotel, high standards”

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Pullman Shanghai Skyway Hotel
Ranked #66 of 4,998 Hotels in Shanghai
Tel mond
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great hotel, high standards”
5 of 5 bubbles Reviewed March 20, 2014

Well, you pay for that, you get that.
Great level of installations, breakfast, service.
Location is very good, as you plan to move with subway
You can have by foot French concession and Xintiandi
Great neighborhood. Go by walk over there
Great Pool
Great view on nice days

Room Tip: You must ask far from elevators
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArielGol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QApullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, March 20, 2014
Thank you for your feedback regarding your last stay at Pullman Shanghai Skyway. We are glad to read that location, pool and services met your expectations during your trip in Shanghai.
We hope to have the chance to welcome you back again soon, once again thank you for sharing your comments on TripAdvisor.

Regards,

Carlos
Guest Experience Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,054 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Mumbai (Bombay), India
Level Contributor
4 reviews
5 of 5 bubbles Reviewed March 5, 2014

From the moment you pull up you know you are in for a phenomenal experience. The stunning location is the best in Shanghai – right of Dapu Road with astonishing views over the city.
The gracious staff at the lounge make you feel at home and are some of the best in the industry.

We came to Shanghai to celebrate a special occasion; although the hotel was completely full, the staff was still able to make it an incredible, unforgettable stay. We were greeted by the Guest Experience Manager and taken directly to our room on the 51st floor with a direct view of the Lupu Bridge from the floor to ceiling wrap around windows in the bedroom and bathroom.

The hotel has a lovely restaurant and bar on the top floors with more incredible views over the city day and night. We enjoyed the afternoon tea service as well as breakfast every morning.

Thank you made our stay an incredible experience, well spend time and money.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Silvana c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QApullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, March 5, 2014
Dear Silvana,

Thank you for your positive comments regarding your last stay at the Pullman Shanghai Skyway.

We are happy to read that you had a great time on your special occasion, I will transfer your comments to the rest of the team to encourage them to continue providing the best service.

Once again thank you for your feedback, we are looking forward to seeing you soon.

Warmest regards,
Carlos Perez
Guest Experience Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed February 10, 2014

Horrible food: vegetable soup is like vomit re-served, breakfast is full of old leftovers nobody in their right mind would eat. Staff: ZERO attempt to speak English. Room great, service and food awful

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank magylany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QApullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review, February 10, 2014
Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway on TripAdvisor. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies.

At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Yours faithfully,

Carlos Perez
Guest Experience Manager
Pullman Shanghai Skyway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Shanghai Skyway Hotel

Property: Pullman Shanghai Skyway Hotel
Address: No.15 Dapu Road, Huangpu District, Shanghai 200023, China
Location: China > Shanghai Region > Shanghai > Dapuqiao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Spa Hotel in Shanghai
#42 Family Hotel in Shanghai
#62 Romantic Hotel in Shanghai
#65 Luxury Hotel in Shanghai
#91 Business Hotel in Shanghai
#92 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Shanghai Skyway Hotel 5*
Number of rooms: 309
Official Description (provided by the hotel):
Pullman Shanghai Skyway is strategically located close to the bustling Xujiahui Business District and city center, overlooking the city skyline and lush private garden. It is mere 2 minutes walk from Metro line 9 and with easy access to major road arteries. This upscale five star hotel has a number of restaurants and bars, up to 3,000 s.q.m. flexible meeting space and multimedia expertise catering to various needs, Fitness Center, Indoor Swimming pool, Spa and Sauna. ... more   less 
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Also Known As:
Pullman Shanghai

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