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Pullman Shanghai Skyway Hotel
Ranked #63 of 5,146 Hotels in Shanghai
Certificate of Excellence
Reviewed June 24, 2013

No great shopping area, but there is a street nearby with lots of art galleries which might be fun for those who like art. The Hotel is quite new and the bar has an impressive view 50 something floors up. the 48th floor is something for the asian ktv lovers which for foreigners might look a bit strange.
Breakfast is perfect, at the front desk spanish guy Carlos of great help to foreigners.

  • Stayed: June 2013, traveled on business
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1  Thank jose193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this reviewResponded June 27, 2013

Dear jose193,

We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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438 - 444 of 1,133 reviews

Reviewed June 16, 2013

The room is ok but there is no wifi in the room, which is unusual for an international hotel in Shanghai. The reception is kind to find a wifi adaptor for us. But the attitude of the service lady on the phone is totally unacceptable. We had two requests and are answered by the same person (from her voice) and she was very impatient and seemed do not want to waste her time on us. Will not stay there again, not worth the price.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
2  Thank bugcatcher77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this reviewResponded June 27, 2013

Dear bugcatcher77,

Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are setting wireless internet in hotel right now and it will be done in Sep.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2013

We stayed at the Pullman after a 4 week trip around China with a Tour Group. Everything about the Hotel was excellent, front of house staff i particular are good, and their grasp of English was appreciated. Food in the Restaurant was of a high standard with plenty of choice, both Asian and European. The accomodation was very spacious and comfortable and well maintained.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank BigAl478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this reviewResponded June 27, 2013

Dear BigAl478,

We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

A good location to walk to the french concession, a peaceful quarter to have a meal or to buy some gifts ...
The staff is very profesional, but the rooms need a renovation with a carpet that seems from the last decade! A safety box skimming the ground...
For the lonely singers, a to be missed karaoke club chinese version at the top floor... Dońt be surprised to meet some drunk guests in the lobby!

A new cocept of Pullman?

  • Stayed: April 2013, traveled on business
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1  Thank Patjeninks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this reviewResponded June 14, 2013

Dear Patjeninks,

Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2013

Stayed in Pullman Shanghai for one night, and enjoyed it very much. The hotel is not far from Pudong Airport (40 minutes drive), and just opposite to Dapu metro station. Liked the buffet breakfast on the 47th floor, which provided us with more than 100 varieties. Would choose this hotel for my next visit to Shanghai

Room Tip: Not far from Pudong Airport (40 minutes drive), and just opposite to Dapu metro station.
See more room tips
  • Stayed: May 2013, traveled as a couple
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Thank Shijun Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this reviewResponded June 14, 2013

Dear Shijun Y,

We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2013

beautiful suite , elegant furnishings, clean , fresh , stylish. great service - staff is friendly and willing to help, goes the extra step to make their guests happy. The bar is elegant and has similar views over the river onto the world exhibition area. I was in awe : the breakfast was grand, Japanese, Thai, Chinese selections , as well as French, German and Scandinavian choices. Muesli , anybody? Roast beef and omelets , soups to order .
convention facility is wonderful - rooms are well prepared for slide shows and have good audio set up, round table discussion and moderator guided stage presentations are possible .
PS :nearby shopping center in walking distance as is the metro station. Nanjing Road 2 stops further . Mind the traffic - drivers seem to ignore traffic lights ,( not as bad as in Beijing) , but we did see the ambulance twice picking up the unfortunate pedestrian or biker from our windows .
PS :The shopping center has an international supermarket in the basement , from live fish to Cadbury to my beloved Haribo Gummibaerchen and JEVER beer - (das Herz des Homo expatriae lacht ).

  • Stayed: May 2013, traveled on business
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1  Thank curiouspalate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this reviewResponded June 14, 2013

Dear curiouspalate,

We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2013

This was my 3rd stay at this hotel and each time I have had an amazing experience. I have always had a room above the 32nd floor as the views are sensational. Breakfast on the 49th floor is an amazing experience as one feel like one is viewing the city from an airplane. Staff are very helpful and the rooms are amazing with great beds, a very practical work station and a large flat screen TV. Real value for money.

Room Tip: Get a room as high up as possible as the views are sensational.
See more room tips
  • Stayed: May 2013, traveled as a couple
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1  Thank Hennopsrover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this reviewResponded June 9, 2013

Dear Hennopsrover,

We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Chris Chen
Quality & Attitude Manager
Pullman Shanghai Skyway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Shanghai Skyway Hotel

Address: No.15 Dapu Road, Huangpu District, Shanghai 200023, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Dapuqiao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Spa Hotel in Shanghai
#42 Family Hotel in Shanghai
#62 Romantic Hotel in Shanghai
#62 Luxury Hotel in Shanghai
#78 Best Value Hotel in Shanghai
#91 Business Hotel in Shanghai
Price Range: $104 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Shanghai Skyway Hotel 5*
Number of rooms: 309
Official Description (provided by the hotel):
Pullman Shanghai Skyway is strategically located close to the bustling Xujiahui Business District and city center, overlooking the city skyline and lush private garden. It is mere 2 minutes walk from Metro line 9 and with easy access to major road arteries. This upscale five star hotel has a number of restaurants and bars, up to 3,000 s.q.m. flexible meeting space and multimedia expertise catering to various needs, Fitness Center, Indoor Swimming pool, Spa and Sauna. ... more   less 
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Also Known As:
Pullman Shanghai

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