Just stayed at this hotel for almost two weeks while in a business trip that involved the Fudan University nearby.
Nice modern hotel, with spacious rooms and helpful and friendly staff, that will spontaneously bring you a lemonade when they see you working for some time with your computer at the lobby. I would like to highlight especially Christine Wu, the front office manager that solved a problem our party had on the invoicing of our stay, and was always available to help, and Jack Jtang, a concierge assistant who achieved getting our luggage delivered from the Pudong International airport late in the evening of our arrival.
On the less positive side there are is a problem with the fact that many of the junior staff and trainees do not fully understand english, and that creates issues in very simple situations like asking for an espresso coffe or confirming your taxi for the airport.Some rooms have inadequate internet coverage but you can solve that by using the public areas of the hotel.
The hotel is located far away from the center ( 40 min tax ride) but we chose it knowing this, so if you want a centrally located offering this is not the choice.More