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“The Service is okay, but the KTV Bar is to noisy”

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Courtyard by Marriott Shanghai Fengxian
Ranked #119 of 5,146 Hotels in Shanghai
Reviewed March 8, 2011

The hotel itself is okay and the service as well. But to the hotel a KTV (karaoke) bar belongs. So it is very hard to find sleep at night because the very loud music in the night. Sometime the play until 03.00 am in the morning!!! very loud music.

If you can, stay away from the Sentosa Hotel in Shanghai/Fengxian!!!

  • Stayed: March 2011, traveled on business
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    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank Illuminatus1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 - 30 of 95 reviews

Reviewed November 3, 2010

I booked using the hotel’s own web site - http://www.sentosahotel.com/eindex.htm - and checked very carefully before fitting the proceed button, but must admit that I didn’t check the dates on the confirmation email! Upon arrival they pointed out that the booking was for the day I made it – some two weeks earlier! They then went on to claim that the only available room was a suite at double the booked price. Once they established that I wasn’t falling for that one another person took over and offered me the “disabled” room for a cheaper price than my original booking and with breakfast thrown in for free. The only difference from a normal room was that it had no window – fine if your disability is vertigo – but if you prefer a room with a window then do specify this as this hotel definitely has more rooms than windows, and unless you appreciate the convenience of having the karaoke on the same floor as your room, you might want to avoid the 5th floor – AND DO CHECK THE CONFIRMATION EMAIL! I appreciate that this was my fault for not checking but I did get the impression that their routine was well rehearsed and often used!

The hotel is in an awful location, miles from anywhere with nothing of any interest in walking distance. The 35 minute drive from the city centre quoted on the web site is out by a factor of at least 3. The Shen Long Ecological Park featured on the front page of the hotel’s web site is a 20 minute taxi rise away – the park itself is OK, just nowhere near the hotel!

On the positive side, there is an outside roof terrace bar accessed through the Santiago Restaurant on the 10th floor which is accessed from a staircase hidden around the back of the secondary lift shaft – it might take you a few days to find it! But the hotel’s best feature is the swimming pool – the longest indoor pool that I’ve seen in a Chinese hotel and with changing facilities of a genuinely 5 star standard.

So if you’re stuck in Fengxian on business and lane swimming is your preferred way to beat jet lag then this might be the place to stay.

  • Stayed: October 2010, traveled on business
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Thank Nicholas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2008

This hotel was very nice, and my room was lovely. The inside of the room was every bit of a 5 star hotel, however it should be noted that I stayed in the new wing on the executive floor. The bed was comfy, the linens were soft, the bathroom was spacious and very nice. I used the car service to go to my meeting and the driver was friendly, spoke English and drove safe. When I work in this area again I look forward to staying at this hotel.

The only thing that should be noted is that this hotel is not close to anything in the city. If you are working in the area this is an ideal hotel, however if you are visiting Shanghai and want to do some touristy type things this is not the hotel for you.

  • Stayed: January 2008, traveled on business
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1  Thank JillSuzhou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 days ago
Google Translation

  • Stayed: August 2017, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank zzalex2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor China Member
Reviewed 2 weeks ago via mobile
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Stayed: October 2017, traveled with friends
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 4 weeks ago via mobile
Google Translation

Stayed: August 2017
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed September 3, 2017 via mobile
Google Translation

Stayed: August 2017, traveled with family
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Courtyard by Marriott Shanghai Fengxian

Address: No.1 Nanqiao Road, Nanqiao Town, Fengxian District, Shanghai 201499, China
Phone Number:
Location: China > Shanghai Region > Shanghai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #119 of 5,146 Hotels in Shanghai
Price Range: $61 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Shanghai Fengxian 3.5*
Number of rooms: 259
Official Description (provided by the hotel):
Courtyard by Marriott Shanghai Fengxian is located in Fengxian of southern Shanghai which is a developing commercial, industrial and tourism district. The hotel is just 42 kilometers away from the downtown. It only takes a 45 minutes drive from the hotel to the Shanghai Hongqiao Airport, Hongqiao Transportation Hub and Shanghai Pudong International Airport. The 259 guest rooms of the hotel are spacious ranging from 36 to 150 square meters. The stylishly designed rooms feature a functional work area and high-speed internet access, helping guests stay both connected and comfortable. Courtyard by Marriott Shanghai Fengxian offers both Chinese and International cuisine. Ju Fu Xuan, a Chinese restaurant serving Shanghainese, Cantonese and Sichuan cuisine; Pavilion, an all-day dining restaurant feature international buffet. No.1 Nanqiao is renowned for its variety of Thai and Singaporean cuisine. The Lounge, the hotel’s lobby lounge, is an ideal place for guests to have drinks and unwinding. The hotel offers over 2,650 square meters of meeting space that can accommodate functions with different scales up to 500 people. These include six ballrooms (the largest one has a space of 700 square meters) and 11 meetings rooms. All are equipped with the state-of-the-art lighting, A/V equipment support and full Wi-Fi coverage. For recreational facilities, Courtyard by Marriott Shanghai Fengxian has a 25-meter indoor swimming pool, a 24-hour health center, a sauna & spa center with eight treatment rooms, a foot massage center with 19 treatment roots, a billiard room and 21 chess and cards rooms. ... more   less 
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