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“Very helpful hotel”

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Grand Mercure Shanghai Century Park
Ranked #79 of 5,146 Hotels in Shanghai
Reviewed March 13, 2014

I recently visited Shanghai on a business trip and stayed at the Radisson Blu, Century Park Pudong. Staff was incredibly helpful and tried their utmost to help with a smile which always breaks your barrier down. I had an awful flight experience with Alitalia from London and missed my connection but my travel woes seem a distant past when kindly helped by staffs at Radisson to help welcome my stay. What a difference a smile makes. Breakfast was just incredible.

Room Tip: If you are a light sleeper like me try rooms in the main building rather than the side wing as the m...
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  • Stayed: March 2014, traveled on business
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Thank Sal I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GERFA, General Manager at Grand Mercure Shanghai Century Park, responded to this reviewResponded March 16, 2014

Dear Sir,

thank you very much that you have taking the time for reviewing your most recent stay at Radisson Blu Hotel Pudong Century Park.
It was a real pleasure reading that you enjoyed staying with us and especially that our associates turned your mood into a positive one when you arrived at our hotel - this is impressive indeed.
I have shared this within our team and we all looking forward welcoming you again when your business or leisure activities brings you to Shanghai.

Thank you very much for sharing your review here with the huge traveler community.

Sincerely,

Gerhard

Gerhard Fasching
General Manager

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419 - 425 of 818 reviews

Reviewed March 12, 2014

I recently visited Shanghai for a business trip and stayed at the Radisson Blu. This was a very nice hotel with fast WiFi, great breakfast, and very friendly surrounding atmospher. The room was large and comfortable. Would definitely stay here again if in the area.

  • Stayed: March 2014, traveled on business
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Thank Trevor J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GERFA, General Manager at Grand Mercure Shanghai Century Park, responded to this reviewResponded March 16, 2014

Dear Sir,

Thank you very much for your recent stay and for taking the time posting your review online.
I am very glad reading that we are meeting exactly the needs of international business travelers like you and that you have enjoyed your stay.
We understand that a friendly, spacious and bright room, fast WI-FI connection throughout the hotel, a good and healthy breakfast, the right atmosphere as well as the convenience of the nearby/surrounding shopping and leisure facilities are important for our business and leisure guests and doing always our best to deliver an attentive service.

Thank you once again for your nice feedback and we are looking forward welcoming you again soon.

Sincerely,

Gerhard

Gerhard Fasching
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

Recently stayed here for 10 days and have been staying here for the past 8 years.
Now they are going through some renovations that cause you to go through the restaurant and outdoors in order to access the gym/health club on the 2nd floor.
I was upgraded to a business class room which is close to a 1 bedroom suite. Good size, comfortable and everything as expected. Wifi, mini bar, work station desk, flat screen TVs. I could not figure out how to work the new alarm clock. Service and staff in the Club floor lounge is very good. Getting a taxi in the rainy mornings typically took +30 minutes, but this is the norm in Shanghai on rainy days.

  • Stayed: February 2014, traveled on business
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Thank Valveguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GERFA, General Manager at Grand Mercure Shanghai Century Park, responded to this reviewResponded March 16, 2014

Dear Sir,

Thank you very much for staying with us throughout the past eight years and for sharing your experiences with many other travelers worldwide.
I appreciate every single feedback but especially from long staying business guests like you are. I gives us details about adjustments we can implement or service improvements we can do for meeting better the needs of our guests now and in the near future.
We have completed already the scheduled renovation of parts of our public areas and of the health club in order to make it more attractive and enjoyable for our guests.
Great that you like our club rooms (which we have renovated and upgraded within 2013) and that the club lounge on level 20, the wi-fi connectivity throughout the hotel, minibar, tv size, work desk met your expectation as business traveler.
We certainly will look into the problem to manage the alarm clock.

The whole team of Radisson Blu Pudong is looking forward welcoming you back again soon.

Sincerely,

Gerhard

Gerhard Fasching
General Manager

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Reviewed February 16, 2014

Nice rooms, very well situated, there are shops around and it's not so crowdy like downtown, very close to the New International Expo Centre and easy to go to downtown as well as to the airport. Food ok, as clean as you can get in China and we were happy there
Nettes, gut geführtes Hotel an einer sehr guten Lage, sehr nahe zum Messezentrum und doch umgeben von einigen guten Shopping Centers ums Hotel. Alles nah beisammen.

Room Tip: Executive Rooms are nicely made and well managed.
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  • Stayed: November 2013, traveled on business
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Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GERFA, General Manager at Grand Mercure Shanghai Century Park, responded to this reviewResponded February 23, 2014

Dear Martin,

Thank you very much for staying with us as well as taking the time posting and sharing your experience about your recent stay at Radisson Blu Hotel Pudong Century Park.
I am very happy that you have enjoyed staying and dining with us, that you like the surrounding area providing many shops, restaurants and pubs and that the distance to the exhibition center is very convenient for you.
When you are returning to Shanghai at any day in future for business or leisure, we will be delighted welcoming you back again.

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Reviewed January 14, 2014

Nice hotel with clean and good sized rooms. The service is good, although some staff don't speak English that well. However, the hotel is located a bit from the centre and the landmarks, and you will need a taxi to experience downtown Shanghai. The hotel gym is ok, and the breakfast is also pretty good.

  • Stayed: December 2013, traveled on business
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1  Thank karolina_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GERFA, General Manager at Grand Mercure Shanghai Century Park, responded to this reviewResponded March 2, 2014

Dear Karolina,

Thank you very much for taking the time reviewing your stay at Radisson Blu Pudong and sharing your experiences with many other travelers.
I am very happy to read that our recent upgraded and renovated rooms meet your expectations and that you have enjoyed our gym as well as the restaurant.
In terms of the English language skills of our associates, this is an ongoing process of our training department to improve this.
When going to the city center most of our guests also using our hotel transportation service which provides all the comfort you need and additional free WI-FI.
Our friendly concierge desk will be more than happy arranging this for you.

Thank you very much for staying with us and we are looking forward welcoming you back again soon.

Sincerely,

Gerhard

Gerhard Fasching
General Manager

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Reviewed December 19, 2013

I went there in November for the first time. A good hotel for few nights. Staff is very professional even if a bit cold than I use to see. Room are fine, reasonably large. Good position, if you like you can walk (weather permitting) to Kerry Parkside in about 10-15 mins.
The swimming pool is not indoor, which is a pity for the fall and winter season.
I was not really impressed by the breakfast

  • Stayed: November 2013, traveled on business
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Thank Ricc57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GERFA, General Manager at Grand Mercure Shanghai Century Park, responded to this reviewResponded March 2, 2014

Thank you very much for taking the time reviewing your stay at Radisson Blu Pudong and sharing your experiences online.
I am very happy to read that our recent upgraded and renovated rooms met your expectations in terms of space, amenities, overall cleanliness and conditions.
Especially i am very glad about your rating about staff professionalism - i appreciate this indeed and have shared this with my team members.

At the same time i would like to thank you very much for staying with us and we are looking forward welcoming you back again soon.

Sincerely,

Gerhard

Gerhard Fasching
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

Modern hotel, ambiance quite cold. Scandinavian style. Lobby without any warmness. Bar with live music and wester people in the evening. Neighborhood is quite convenient with bars, restaurants, and shops. It's a pity that metro station is a bit far. Taxi will be the most appropriate to reach town center in around 15 mn.
Hotel fine for business.

Room Tip: Typical hotel for business trip
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  • Stayed: October 2013, traveled on business
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Thank JF P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GERFA, General Manager at Grand Mercure Shanghai Century Park, responded to this reviewResponded March 2, 2014

Thank you very much that you stayed with us and that you took the time sharing your experiences and impressions with many other international travelers worldwide.
Great to read that you found all facilities and services you need as business traveler and that you have enjoyed also the live music at our bar as well as the attached shopping and leisure facilities of Thumb Plaza.
Since we are not directly located at the central business district, we always recommend our very comfortable hotel transportation for trips to other locations of Shanghai. All our Audi limousines and Buick Van's are equipped with WI-Fi so that you always can stay connected.

Our Radisson Blu team and I looking forward welcoming you back again when staying in Shanghai for business or leisure.

Sincerely,

Gerhard

Gerhard Fasching
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Shanghai Century Park

Address: No.1199 Yingchun Road, Pudong New District, Shanghai 200135, China (Formerly Radisson Blu Hotel Pudong Century Park)
Location: China > Shanghai Region > Shanghai > Century Park , Shanghai New International Expo Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Spa Hotel in Shanghai
#64 Best Value Hotel in Shanghai
#72 Business Hotel in Shanghai
#77 Luxury Hotel in Shanghai
Price Range: $84 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Shanghai Century Park 4.5*
Number of rooms: 362
Reservation Options:
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Also Known As:
Radisson Pudong Century Park
Radisson Hotel Shanghai
Radisson Shanghai
Shanghai Radisson

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