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All reviews revolving restaurant people's square dome bar nanjing road great location people's park separate office family suite office area top floor central location walking distance subway station deluxe room shopping mall excellent hotel concierge staff
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Reviewed October 8, 2017

Very conveniently located adjacent to Peoples Park with Metro entrances next door in the basement of the New World Department Store. The reception staff are very welcoming as is the foyer and even the basic rooms are well appointed. Breakfast tends to be included and has plenty of variety, and the Dining Room staff are really great. Like most hotels in Shanghai dining in is expensive however there are a number of cheaper venues in the area, including in the basement of the New World Department Store. There is also a foreign exchange machine in the lobby which had an excellent exchange rate when we were there.

Room Tip: Rooms with views across the park are more expensive but worth it.
  • Stayed: September 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank ThreeSeven47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve F, General Manager at Radisson Blu Hotel Shanghai New World, responded to this reviewResponded October 10, 2017

Dear ThreeSeven,

Many thanks for your glowing review. Thank you for your positive comments regarding hotel location, staff service, breakfast and exchange machine in the lobby, I will share with the team.

We look forward to welcoming you back.

Best

Steve

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2017

We stayed at the hotel for just over a week for business. From the outset, the hotel provided an amazing experience. Check-in was smooth, the room was fantastic. Clean, fully stocked each day with fresh fruit, coffee pods, chocolates. The gym was amazing! Fully equipped with enough machines to complete a proper workout. This is my first visit to Shanghai and having the hotel located across from people's square, xintiandi and only 10mins drive to bund l couldn't ask for a better place.

During my trip, l had a few business meetings which l required to use the hotel's business centre and on one occasion needed an interpreter. The hotel was exceptional in providing an interpreter, car service to accommodate my needs. This was a huge relief to be able to have this type of service.

As for the food, l tried the Windows on the Park restaurant for breakfast. The buffet was extensive and variety of foods was great. I had specific dietary requirements in cooking 6 egg whites which was prepared with ease each morning. Being from Melbourne, coffee quality is essential and it didn't disappoint. Also tried Epicure on the 45th Floor. Spectacular views with great food. The australian beef was cooked to perfection.

A tip for new visitors to Shanghai, stay close to a train station which you can access quickly in case it is raining which occurs often in Shanghai. The hotel is located right next to a department store which has a subway station underneath. Perfect for getting around Shanghai dry.

Overall, l would highly recommend this hotel to anyone visiting Shanghai.

  • Stayed: October 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Garry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve F, General Manager at Radisson Blu Hotel Shanghai New World, responded to this reviewResponded October 10, 2017

Dear Garry,

Many thanks for your review. Thank you for your positive comments regarding hotel location, staff service and Epicure on 45, I will share with the team.

Thank you for your recommendation, we look forward to welcoming you back.

Best

Steve

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Reviewed October 8, 2017

First time travelling to shanghi it was difficult to pick where to stay. Raddison was the perfect choice, for a number of reasons. 1. I found it difficult to communicate with the locals and everyone in the hotel could speak English well. 2. The food choices were great with lots of options in the buffet and the Steak in the revolving restaurant upstairs was amazing with Aussie cape grim beef. 3. Being. From Melbourne we love our coffee and there was plenty of options here with great coffee at the restaurants and a perfect cafe in the lobby to relax and have a cup while waiting for my next meeting. 4. The car service was unbelievable with a luxury Mercedes taking you around and very affordable. 5. the room was great very clean, all the toiletries were provided and the beds were very comfortable. 6. The location was perfect situated right next to the subway we didn’t even have to exit the hotel to get there and there is also a shopping centre with all the big brands. We were 15min walk from Xin tan Di with lots of great restaurants and shops and 20min walk from the Bund which is all we needed for our stay. I would say this was a world class experience and will definitely be back for my next trip.

  • Stayed: September 2017, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve F, General Manager at Radisson Blu Hotel Shanghai New World, responded to this reviewResponded October 10, 2017

Dear Michael,

Many thanks for your positive review.

We look forward to welcoming you back.

Best

Steve

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Reviewed October 7, 2017

We stayed for 1 week at this hotel while visiting the Disney theme park and looking around Shanghai. The hotel has everything we needed, check in was smooth after a long flight, when we got to the room it was a great size with great shower and a room that looked over the main park. We like our food and we noticed they had a master chefs dinner on in the evenings in the restaurant, we booked that for the family and went for our buffet breakfast which had everything you could ask for on it. The 3 rd night of our stay we headed up to the revolving restaurant on the 45th floor, wow what a view by far the best in Shanghai you could see the full sky line from it.while dining, The meal was out of this world, 6 courses of British and Australian cuisine matched with wines, after the dinner the father and son team chatted to us and even the GM popped by and checked in on us, he then invited us to the roof top bar for GM drinks later in the week The gym and pool we used on a day off from touring and found it to be perfect, the sky dome bar was as good as any bar we went to and had a live DJ playing, we cant speak highly enough of this place and we hope to come back again if we come to China.

Stayed: September 2017
2  Thank brfc95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve F, General Manager at Radisson Blu Hotel Shanghai New World, responded to this reviewResponded October 10, 2017

Dear Guest,

Many thanks for your glowing review.Especially thank you for your positive comments regarding the experience in Epicure on 45, I will share with the team.

We look forward to welcoming you back.

Best

Steve

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Reviewed October 6, 2017

  • Stayed: October 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Steve F, General Manager at Radisson Blu Hotel Shanghai New World, responded to this reviewResponded October 9, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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