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Rayfont Hongqiao Hotel & Apartments Shanghai
Ranked #2,414 of 5,159 Hotels in Shanghai
Reviewed September 3, 2013

Decent rooms, excellent location.. 2 bedroom suite is convenient for long stay travellers (we stayed for a month) as the living room is large and there is a kitchen attached.. rooms could be cleaner, though, and better maintained... overall, however, good value for money..

Room Tip: the 2 bedroom suites have nice large living rooms.. go for it if you can afford it and staying for l...
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  • Stayed: April 2013, traveled on business
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2  Thank rpthadani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 - 23 of 152 reviews

Reviewed August 23, 2013

First of all the pictures you find about this hotel are a genuine scam! I was so excited to get there and enjoy the hotel, that when I got there and actually saw it with my own eyes, I cried. I even believe they gave us a nasty room on purpose! It was small, the windows were a joke, shaking constantly, the walls were filthy and the internet terrible! There is no wifi access, but only LAN. The wire was all ripped and nasty, didn't even stay plugged to the laptop. It even happened not to have internet access for an entire day! Don't even want to talk about the speed!

Beside this, the ability of the staff to speak or even understand English was extremely poor. Every morning we were woken up by room service, even though we were hanging the DND thing on the door!

The restaurant and the quality of the food was as bad as expected. There were cats hanging around in the restaurant! Gross! The first time I ate in there I got sick!

Don't expect access to gym and don't be shocked if the hallway smells like a stable! The hotel is old, walls are flaky ,windows are shaking and the TV, a billion years old, had only 2 english channels. No sauna & pool as advertised when I booked!

I would never go there again in my life! It was a nightmare!:)))

  • Stayed: August 2013, traveled as a couple
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3  Thank Anamaria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

Location: It is NOT downtown and if you are tricked into thinking that any of the local places are within waliing distance? Nope! Jingan Temple area is 35 minutes walk and Zhong shan Park is probably about 45 minutes. Nearest Metro station being Jiangsu Road (line 2, line 11), approx 30 minutes walk. Taxi on the other had to either takes 10 minutes cost: 15 RMB. Getting a taxi from nearby Longemont hotel will be your best bet as this place is situated very close to the elevated highway exit and you will spend all day trying to flag a taxi down on the street. This place is right next door to the Longemont and once you start to stay here you get the feeling its a bit like a poor man's version. Shame.

Parking: Quite possibly the worst driving experience ever. The parking, granted is free yes, however approaching the hotel, it is poorly signposted and easy to miss. Once you do finally manage to turn in, the route to the parking space is totally round the bend and you will break many traffic laws just getting to the ticket gate! I can only imagine that the person who dreamt up the car parking situation in this place was taking the mickey.

Hotel: Cheap and nasty little hotel disguising itself online as serviced apartments. On arrival, the girl at the desk (playing games on i-phone) first tried to 'ting bu dong' (that is chinese for pretending not to understand), but miracously could speak english once i said something in Chinese to her. Her assistant then rifled through my passport to locate my latest visa, analysing every visa in the passport like some kind of customs officer. This is supposed to be a hotel or a police station? Then on enquiring about the parking, more ting bu dong and even sign language didnt work until some guy in the backroom dressed in a kung fu style waiter outfit told me what to do in perfect english!! What is that guy doing as a waiter and what are the other two doing as receptionists? Based on that little episode, i was tempted to ask them if they had heard of a movie called 'Trading Places'.

Room: Unacceptable. A small, dingy room that was described online as being good and modern with nice looking photos to persade people to part with their hard earned. Do not be fooled by these photos. Room had no proper window, ancient mahogany furniture that Poirot might of liked, ancient wardrobe, ancient bed (probably soon to be extinct), a small cooking point complete with ZERO utensils and a fridge that managed to freeze bottle water within 15 minutes. No wi-fi, the internet was similar to a 28k dial up modem, the bathroom had a bath?! So classy. Safe was locked and TV was an ancient one not LCD, although to be fair it did have CNN and HBO. Overall in terms of what I expected - i felt cheated about the room and appalled about the service and car parking experience.

There are far better places than this to stay in Shanghai, if you are looking for good value and a central location to enjoy the city.

  • Stayed: August 2013, traveled on business
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1  Thank AzitiZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

For the money it is not bad at all. Conveniently close to all forms of transport, this hotel is very busy, especially with young "foreigners" . The reception all speak good English and the rooms are small,well equipped and clean. Good sized bed, small kitchen area, plenty of hot water, good air-con. Sure the restaurant isn't so good, but the breakfast was adequate and filling. The rooftop bar/restaurant gives a great view of the city. I think if Jasmin really shouldn't have stayed anywhere short of the 5*'s her review suggests she demands, and all the tv's here have CNN too, but who watches tv on holiday! China is a great country with so much to see and do, and affordable hotels like this allow you to do more and see more. I would stay here again!

Room Tip: They have smoking floors and non smoking floors
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  • Stayed: July 2013, traveled on business
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Thank MattwalesNorthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

I don't know what axe Jasmin has to grind but I stayed here as an intern for 6 weeks so I know this hotel/apartments, intimately. It is about 4 blocks from the Line 2 subway and in between several main bus lines. There is a small restaurant on the lobby and no, it isn't great. There is also a Vietnamese Pho restaurant on the rooftop. There is also a small gym with 3 treadmills and a few weight machines.

Service isn't spectacular but efficient. There is also a small coffee bar with desserts in the lobby. I am posting pictures of this hotel after I make it back home, but I can assure you that the rooms are air conditioned and clean. Many interns stay here so a few staff members do speak basic English (albeit a few words). After all, you ARE in China. As for the internet service, it is a wireless router. Service all over China is slow - it just isn't this hotel service. There are one bedrooms that yes, do not have views. But it has television with HBO and CNN/CNN sports and a nice A/C. There is also a small kitchenette with a 2 burner stove. If you are staying longer, they can also hook up a small washer (no dryers in any room).

There are more upscale hotels (such as the Longmont across the driveway), which will cater to people like Jasmin who want the full US hotel experience. But then, wouldn't it be cheaper to stay where you came from?

Room Tip: Rooms facing the freeway are noisier.
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  • Stayed: June 2013, traveled solo
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Thank B D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2013 via mobile

Don't get fool by photos, any of the descriptions or even the 3.5 stars. It is absolutely awful. Even a quarter of a star is too much for this "hotel". Let me start from the first enterance:

The hotel is located in a very busy high traffic and polluted area. You'll hear cars passing by and continuous horns even in the midnight. It's not downtown and it's about 20 minutes walk to the first metro station.

Nobody speaks English here. The receptionists never welcome you or greet you, only when you're checking in, they may say a few words and that is only about like your deposit or something like that.

Then you step out of the elevator and walk into the corridors, you'll see dark nasty walls that probably have never been painted or even cleaned since the building was built, and you'll smell cigarette as soon as you step on the "smoke-free floor".

You now enter the room and you'll see that the room is not much different from the corridors, except walls that are not as dirty, but old and cracked. But windows.... You'll never be able to see Shanghai through those fussy muddy glasses. It's like the windows have been burried in mud!
Let's make this clear that the smoke-free room smells like an ash tray. We had to ask them change our room and the other room was not as smelly as the old one but it was smaller and much older and despite the fact that we had prepaid for the delux king bedroom on expedia, we had to stay in a small double bedroom for our entire stay.
The bathroom is old, and hastily cleaned and you'll definitely notice yellow stains which are now part of the toilet seat as well as black mold on tiles in the shower.
The first thing you'll see on the wall of the bathroom is a notice which says the water heater is not capable of heating enough water for shower of two. There should be a gap of at least 30 minutes in between two showers!!!! I need to add that it's not even enough for one lady taking shower. might be enough for guys! and also it's not like that you open the hot tap and you have hot water. No! You open the hot tap and leave it for about 10 minutes untill the water gets warm! And this means you will loose half of your day taking shower!!!

Let's get back to the room; the windows are not completely close. There's always a breeze in the room and in the bathroom because of the old windows. I got a bad cold because of that, and my whole trip was ruined. There is an air conditioner in the room which I set to high and still that could not overcome the cool breeze.

They clean the room every three day, although if you ask them they'll clean it whenever you want. And cleaning means: just cleaning the bathroom and taking the garbage out. During my 8-night stay none of the towels nor the sheets were replaced. The floor was not mopped, nor the tables where dusted despite all the half inch dust that comes through the windows' gap.

I need to add that there's no regulation in this residence. You'll hear people talking loud in the corridor around 2-3 AM, and it's not just one night. You can also hear the next room talking. And also the non-smoking floors are not supervised and you always smell cigarette in the hallways.

About the facilities:
-Internet: never count on it. It's wired. The lowest speed possible. Preset your mind to not having internet for your whole stay.
-TV: never bother turning on if you don't know chinese. And if you do, never bother watching since the image is too noisy!
-Hair driers: not in room. You have to ask for it and they give you a small weak one.
-There is a safety box in each room. The English instruction is rediculous and if you understand what it says and go step by step, you'll have a locked box that doesn't open. If you want to use it, first make sure you know how it works and try it for a couple of times before you put your stuff in there.
-There is no iron in the room. The laundry service is pricy in compare to the quality of their job. Make sure you bring enough washed and ironed clothes for your entire stay. Or take your clothes to a dry cleaner.
-The restaurant at the lobby is chinese and doesn't smell good. We never tried it because it was not tempting at all. You can purchase coffee from the café at the front door but it's not a good coffee, even doesn't smell like coffee. Cakes don't look fresh.

In total the number from 1-10 is 0! Yes! Below the minimum!

1  Thank Jasmin9966
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 8, 2012

I have stayed here many times I find it very convenient and really good value for the money . Although the respond time from the staff leave a little to be desired. The internet connection once you get it to work is good.

  • Stayed: December 2012, traveled on business
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Thank IGW187351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rayfont Hongqiao Hotel & Apartments Shanghai

Address: No.1066 Yan'an West Road, Changning District, Shanghai 200052, China
Location: China > Shanghai Region > Shanghai > Zhongshan Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #2,414 of 5,159 Hotels in Shanghai
Price Range: $103 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rayfont Hongqiao Hotel & Apartments Shanghai 3*
Number of rooms: 440
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Also Known As:
Rayfont Hotel And Apartments Shanghai
Summit Serviced Apartments Shanghai
Summit Shanghai
Shanghai Summit
Summit Serviced Apartments Hotel

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