We stayed here as part of a tour with one of Shanghai’s travel agency. The hotel is located near some of the major attractions. This was our last stop of our 6days tour and we will be going back to Malaysia the next day afternoon.
The staff was NOT helpful, especially those who work in the restaurant.
House keeping & Lobby staff - We called to request for a toilet paper at about 1pm and were told it would be sent to our room. We went out shopping at 2pm, since they have not sent us the toilet paper we request again at the lobby counter on our way out. BUT when we came back around 11.30pm we still can't see one toilet paper in the bathroom. We called but still no result after 30 minutes. In the end we went down to the lobby requested again and waited on the spot until we got it.
We had breakfast in the hotel’s restaurant which was included in our tour. When we were entering the restaurant, there was a waitress saw us coming but she turned back & ignored us. They gather aside talking and not doing stuff. In another words LAZY. Besides that their uniforms looks dirty and the table cloths dirty with stains and etc. The food served was in buffet style with extremely very little choices and not hygienic. After breakfast our driver came and picks us up at 12pm to the airport. We started feeling uncomfortable on our way to the airport and its getting worst while queuing for our boarding pass. We don’t feel like having lunch and we felt helpless (no energy). We didn’t even eat anything on board just tired. We just rest until we arrived at Malaysia’s airport. My family came and picked us up, instead heading home we went straight to the 24hours clinic. Unfortunately both of us got food poison. This was the worst buffet breakfast I can remember.
I seldom write reviews BUT this was the worst hotel I came across and I think I should let everyone knows about it. Travelling supose to be fun and relaxing and not suffering.
TRUST me the photos shown on the internet introducing the hotel were 100% different from the actual. The photos on the internet looks like it were taken in 10 or 20 years ago.
Try to do research on the photos taken by the travelers currently.
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- Also Known As:
- Hotel Piao Ying