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“Decent hotel, noisy renovation work”

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Hotel Equatorial Shanghai
Ranked #54 of 5,069 Hotels in Shanghai
Certificate of Excellence
Congleton, United Kingdom
Level 5 Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Decent hotel, noisy renovation work”
Reviewed July 13, 2006

Decent hotel, mainly aimed at business people. Excellent staff who speak good English. Just a little further away from some sights such as The Bund, Nanking Street than other hotels but that yields benefits of easier access to other areas and gives those who chose to walk downtown more of an experience. Easy and cheap to get taxis....even all the way out to Pudong was rarely much more than 50 RMB (but make sure you get a state owned taxi using a meter)

Excellent reception and front door staff, very efficient room cleaners. Room was immaculate in all respects and well up to usual "International" business class. Choice of restaurants and decent buffet, lounges and residents facilities on 4th floor including bar with live music each night...except Monday!

Only problem during my stay, was the renovation work which I was unaware of when booked. Substantial (it must be judging by the noise) renovation work on 16th and above floors. I was only on 14th floor but from 9.00AM until 7.00PM constant hammer drilling and banging, literally non-stop, every day. It sounded so loud I thought it was coming from the room next door. Also, it was not exceptionally hot outside but for some reason I just could not get the AC to bring the room down to a decent sleeping temperature. I asked the front desk to investigate it and went out, assuming they had checked it but there was no improvement.

Would I stay there again.? Probably Yes, as the price was good too but I would check on the renovation work first.

Stayed June 2006
7 Thank pentlandpirate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed April 10, 2006

This hotel mainly caters for business people but it is a nice enough hotel and not too expensive. It doesn't have the best views of the city, but it is in a nice part of town, within walking distance of all the designer malls and close to a metro stop and a temple and near some good bars. The staff all speak good English, the rooms were clean and a good size, there is a pool and breakfast runs quite late and is a decent buffet (consists of Chinese dumplings, eggs any way you like, fruit, yogurts, cereals, croissants, bacon...). We enjoyed our stay here and found it easy to get around the city from this hotel.

7 Thank Jo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed March 1, 2006

Shanghai: Hotel Equatorial Hotel-Shanghai: "Buyer Beware"
Date: March, 2nd, 2006
Reviewer: Jenny, Seattle, USA

My sister-in-law who lives in Shanghai booked this hotel one month ahead of my arrival date through a local agency called Elong. She called to confirm for me a day before. When I got to the airport and realized my flight will be delayed for two hours. I called her again from airport. She phoned Elong and was told that room will be held for us until 6:00am next day. All the check-in information was also on paper faxed by Elong. When my boyfriend and I got to the hotel to check in around midnight, the receptionist looked at the paper and said this reservation has been cancelled since we showed up late and didn't call and the bad news was that they sold out for that night. I demanded to talk to the manager and he basically repeated same thing as receptionist told us. After a long day flight at 1:00am in Shanghai, we didn't have our room. Fortunately I have family in Shanghai. My dad phoned Peace Hotel and we got one room there around 2:00am. Believe or not,that date was my boyfriend's 40th birthday.We planned that way to be more exciting. Instead we were exhausting. But but but this is not end of the story. My sister-in-law was so furious that she called Elong next day. She was more furious when she was told by Elong that we never went to hotel to check in. The hotel lied to Elong. That means Elong will still charge one night from her credit card. At that point my boyfriend and I decided to go the hotel again to confront the manager. We didn't only after we found out Elong decided not to charge one night on my sister-in-law's account. Later on we found out Shanghai had been so popular that many 4 or 5 stars hotels in good location were not easy to book. Most of them were overbooked. We were told in JW Marriot that they were overbooked by 20 rooms when we checked in the day after. My advice to anybody who travel there is to call the hotel yourself on the arrival date and tell them your arrival time even you book the hotel through Hotel or Expedia or any other web site.

Stayed February 2006
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level 6 Contributor
90 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 26, 2005

I unfortunately have no comparison to other hotels in Shanghai, but upon approach of the Hotel Equatorial you can feel that you're walking into comfort. The lobby is beautiful with its high 2-story ceiling, marble floors, & accented lighting. Service is friendly & efficient. There seemed to be a lot of foreign tourists & business travelers so I assume the staff is well-spoken in English. All in all the staff was at all times helpful, efficient, & professional. The rooms are sized fairly well, but the bathrooms weren't much to boast about. The linens, at least, were crisp. There are a number of restaurants & lounges inside the hotel to relax. There are a few gift shops to browse and they offer currency exchange, a business center, etc. All things that make a good hotel worth the stay.

The breakfast at the Equatorial is renowned & well worth its own paragraph description. The seating in the breakfast area is spacious & open with coffee table-service. All the food is served buffet style -- and what a buffet it is. Both Western & Asian style cuisine is offered...in fact more Western choices than Asian. The selection includes a congee bar, omelette table (made to order in front of you), fresh fruits, baked goods, yogurts, cold cuts, eggs/bacon/sausage, etc. It was immense & wonderful.

The atmosphere of the whole place at the Hotel Equatorial is modern-grand & tasteful -- a miniature embodiment of everything Shanghai is today as an international modern metropolis.

  • Stayed September 2005, traveled on business
    • Value
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    • Cleanliness
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5 Thank travelbugNewYork_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed September 23, 2005

Hotel is large, over 20 storeys high and is located on the western end of the Yan'an Road. Rooms are large, standard for a good business type hotel. Bathroom spotlessly clean, however slightly dated. Lobby bar needs redecorating but staff are pleasant. Large buffet style breakfast, same restaurant also does buffet lunch and dinner. Chinese and Steakhouse restaurants also in hotel.

Taxi to the Bund or to Nanjing Road around Eur2-3. Hotel is just north of French Connession area, great location for bars, restaurants and shopping.

Good mid range hotel, good deals available, location good for access to city centre. Recommended.

4 Thank SMMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 19, 2005

I have stayed in this hotel twice. It is first class with excellent food. The choice for breakfast is wonderful and if you try only a quarter of the options you will hardly need to eat another thing for the rest of the day.

  • Stayed April 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
3 Thank seanmcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales, UK
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 19, 2005

Friendly but efficient staff. Beds, bedlinen and pillows were the most comfortable I have ever had in a hotel. Breakfast excellent, catering for Western and Asian tastes with a chef on hand to cook lovely eggs and omelettes with ingredients of your choice. Huge swimming pool and good facilities. Hotel a little away from the Bund, but taxis to anywhere of note only cost about 20 yuan, (about 1 pound sterling), so not a problem. Apart from well stocked little shops, they also had an all day bakery where you could buy yummy cakes etc, such a good idea when you only need a snack on the run and not room service. Side rooms at the hotel from my nineteenth room floor gave a view of the Pearl Tower. Rates are also reasonable for this standard of hotel.

Stayed April 2005
11 Thank Taffsontour2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Equatorial Shanghai

Property: Hotel Equatorial Shanghai
Address: No.65 Yan'an West Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai > Jing'an
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #54 of 5,069 Hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Equatorial Shanghai 4.5*
Number of rooms: 506
Official Description (provided by the hotel):
Hotel Equatorial Shanghai is strategically located at Jing'An in the heart of downtown Shanghai. Known for our warm hospitality and excellent customer service, the imperial hotel offers extensive business, meeting and recreational facilities. Offering stunning city view, the total 506 guest rooms and suites feature just the right facilities and amenities to ensure our guests a relaxing stay. The provided 15 function rooms that can cater to meetings of up to 800 pax. The versatile function and meeting rooms offer a wide range of facilities, services and packages for every occasion. The well-recognized Shanghai International Club Fitness Centre is perched on the 4th floor. The centre offers a top line range of fitness facilities from Life Fitness, a tennis hard court, the Fei Spa and a pool area which boasts a breathtaking view of Jing'An. * As per Implementation Rules of Regulation on Public Places Sanitation Administration, smoking will be prohibited in all indoor areas of this hotel from 01 March 2017. ... more   less 
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