I have stayed 3 times over the last 3 years, and it has delivered consistent all round quality. It's located near excellent transport links-5min walk to the tube station(use the over walk way), it's about 1 hr from Pu Dong airport.
It's 15 mins by tube to the Bund, 5 mins walk to the business centre, and not much further by cab to the shopping centre of Nanjing Rd.
I have stayed in most classes of room, standard rooms are fine, the club rooms have all the usual freebies, and the suits are huge. Overall all rooms a re excellent value for money. I would add that the British chamber of commerce use this hotel, so does the British Plastics Federation, this hotel is good on all counts, the only down side is there is only wifi in the foyer, but it is wired in all the rooms.More