We got back to the hotel about 9 o'clock one evening and wanted a cup of coffee, the hotel has a bar with great views of Pudong so we thought we'd go in there and see the lights while we had our drink, the bar wasn't busy but the waitress seats us up the corner looking away from the view! Having been put off by that plus the rather grim atmosphere in the bar we decided to leave and try the 1st floor 24 hour coffee shop which also has great views, as we walked into the coffee shop the two 'greeters' were on their mobiles, both rolled their eyes at our approach and when one of them finished their call we said we wanted some coffee only to be told 'No no no, no coffee here!' we were then directed to the bar in the lobby area and on arrival there were told they were shutting so no coffee!
How can it be beyond a 4 star hotel to provide two cups of coffee at 9pm?!
It's a real shame as the hotel is very good, great location next to the Bund and less than a ten minute walk from a metro stop. our room was also lovely.
The staff though have no interest in the guests and just view them as an annoyance who disturb them from texting or chatting.
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- Also Known As:
- The Seagull On Bund Hotel