I last stayed at this hotel in late 2007, so I was interested to visit again in September 2009.
The hotel is quite cheap, its rooms clean and reasonably comfortable and the hotel is well located. However, having now travelled further in China, I can't in all honesty recommend it to travellers. Its a bit tired looking inside, although the magnificent foyer could mislead at first glance. The bathrooms are OK (but well siliconed) and noise insulation barely adequate. My biggest gripe was the smoking by staff, once they thought most people werent around in the evening. The bar staff on duty in the restaurant and the cleaners all joined in, so its really not very surprising that stale cigarette smoke is recycled by the airconditioning system into most rooms. (On the other hand, if you are a chain smoker, this could well be the place for you!)
Im also not sure the many staff employed here are very well trained in customer relations. On the first night there was a spectacular argument between a restaurant patron and a staff member that seemed to be very badly handled by the hotel. At best, I would say most staff treated guests with a detached indifference. Several Chinese friends who met me at the hotel also commented on the mediocre quality of service by staff. The food quality also seems to have declined since my last visit, and the breakfast buffet was only average.
There are a wide range of reasonably priced high quality hotels now in Shanghai, so you would really only use this hotel if you needed to. Its telling that we saw no other westerners in the hotel. I imagine most international travel agents dont use it anymore. (By the way - the East China Hotel still sports the hardest beds I have ever slept on!) Its advantage is the hotel's close proximity to the subway and Shangha Railway station.
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- Also Known As:
- East China Shanghai