The moment my car pulled over to the hotel, the staff threw me the warmest welcome. The checkin process was streamlined, the team, literally everyone exudes pride and quality.
I had to work all Friday in my suite. Watching the ships cruised by during my business Skype calls (very stable wifi) while sipping their in-room Illy coffee and tea left me nothing to complain about. Room service was prompt and they delivered what I've asked for.
Everything in the room is well appointed and of top notch design. The attention to details is unmatchable comparing to other neighbouring same-grade hotel (and I am a fan of Park Hyatt!): in-room laundry pickup window (so the staff can drop off your cleaned garment without interrupting you), audio/HDMI cables with the stationery valet, exquisite tea sets. Not that I use them but it does make me feel special knowing I'm under great hands. O, and I love their Shanghai Tang toiletries as well as their robes (both sleeping and bath robes)
I finally unwind myself in their bathtub with the river view as my backdrop with the tv above me streaming local news. When the lady came in for the turn down service, I do not feel intrusive and I really feel at home. My previous 24-hour traveling exhaustion literally melted away during my stay at MO and I was up refreshed and recharged. The spa treatment on the following day was just as exquisite.
- Official Description (provided by the hotel):
- Located on the east bank of the Huangpu River, amidst the dramatic skyline of the Lujiazui financial district, Mandarin Oriental Pudong, Shanghai redefines luxury waterfront living in Shanghai. With an unrivaled location, legendary service and world-class facilities, the 362-room hotel and 210 fully serviced executive apartments are poised to become Shanghai's most desirable address. The hotel features 318 spacious guestrooms and 44 suites and is also home to the largest and most expensive Presidential Suite in Shanghai, spanning 788 square metres with a sky garden terrace and magnificent river views. The 210 luxury furnished apartments - from studio to three bedrooms - are Shanghai's only fully serviced riverside residences, and are designed to offer the ultimate in luxury and comfort. Chef Richard Ekkebus of the two-Michelin starred Amber at The Landmark Mandarin Oriental, Hong Kong, will preside at the hotel's Fifty 8° Grill, and Shanghainese celebrity chef Tony Lu will be at the helm of Chinese restaurant Yong Yi Ting. All-day kitchen Zest, Qi Bar, Riviera Lobby Lounge and The Mandarin Cake Shop complete the essential dining options for business and leisure. The Spa at Mandarin Oriental Pudong, Shanghai offers guests Mandarin Oriental's renowned signature therapies and advanced beauty and holistic wellness treatments within a soothing Zen oasis. Additional recreational facilities at Mandarin Oriental Pudong, Shanghai include a fully equipped Fitness & Wellness Centre with a Kinesis wall and Maya Fit virtual trainers; a 25-metre indoor swimming pool; and a thermal bathing facility. The hotel is also perfectly placed for exclusive meetings and conferences in Shanghai. A selection of multi-functional event spaces includes a Grand Ballroom hosting 500 guests, an Oriental Ballroom for 250 guests, plus eight versatile meeting rooms. ... more less
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