Near perfect stay at Mandarin Oriental Shanghai. We stayed 5 nights in a Mandarin River View Room. It was fabulous! We already had high expectations, we stayed at MO in New York and Las Vegas and both were pretty perfect. But MO Shanghai is even better!
First is the service, as you may know in China service isn’t the best in hotels. But here the staff really went out of their way to make you feel welcome and to make sure everything is to your liking. It was the most genuine service we ever experience in any hotel in the world. There is so many staff members here to help you, any request you have they will figure out a way to make sure you get what you want. As someone mentioned in an earlier review, you can really see the staff is happy to work there and happy staff makes happy guests.
Our room was truly amazing, one of the nicest layout and decor I have seen. Very large and comfortable bed and amazing linens by Frette. The TV was big and of high quality, there was as well plenty of HD channels. The views were spectacular. The bathroom was unreal, big and beautiful. Great amenities as well, by Ormonde Jayne. There is also a walk in closet that has plenty of room for your luggages and clothes.
We visited the Spa Facilities and the pool on several occasions. Spectacular design, very relaxing, clean and smelled very good as well. The water facilities are all great, from hammam to the sauna, to the jacuzzi… etc It would’ve been nice if they had a Vitality Pool like in some other MO properties but that’s a small detail..
We tried most of the hotel restaurants. Yong Yi Ting (the Chinese restaurant) is very nice and the service was impeccable. Zest offers great buffets as well. We even grabbed a few pastries from the Cake Shop and they were excellent! Qi Bar had great drinks and a good ambience, amazing design as well.
The club floor was the cherry on top. From breakfast to lunch to afternoon tea to late meals.. All were very good. On top of this the alcohol selection was amazing, good wine, champagne, and drinks. All included with the Club access, which in my opinion is a must if you plan on spending some time in the hotel.
The location is convenient but maybe not the best in Shanghai. It is located in a slightly newer part of the Lujiazui area, but I am sure that this part will be soon more popular. The hotel offers private shuttle service to anywhere in the Lujiazui area.
All this comes at a price, but if you’re willing to splurge a little you will get more than what you pay for! When I go back to Shanghai, I will definitely go back to Mandarin Oriental.
- Official Description (provided by the hotel):
- Located on the east bank of the Huangpu River, amidst the dramatic skyline of the Lujiazui financial district, Mandarin Oriental Pudong, Shanghai redefines luxury waterfront living in Shanghai. With an unrivaled location, legendary service and world-class facilities, the 362-room hotel and 210 fully serviced executive apartments are poised to become Shanghai's most desirable address. The hotel features 318 spacious guestrooms and 44 suites and is also home to the largest and most expensive Presidential Suite in Shanghai, spanning 788 square metres with a sky garden terrace and magnificent river views. The 210 luxury furnished apartments - from studio to three bedrooms - are Shanghai's only fully serviced riverside residences, and are designed to offer the ultimate in luxury and comfort. Chef Richard Ekkebus of the two-Michelin starred Amber at The Landmark Mandarin Oriental, Hong Kong, will preside at the hotel's Fifty 8° Grill, and Shanghainese celebrity chef Tony Lu will be at the helm of Chinese restaurant Yong Yi Ting. All-day kitchen Zest, Qi Bar, Riviera Lobby Lounge and The Mandarin Cake Shop complete the essential dining options for business and leisure. The Spa at Mandarin Oriental Pudong, Shanghai offers guests Mandarin Oriental's renowned signature therapies and advanced beauty and holistic wellness treatments within a soothing Zen oasis. Additional recreational facilities at Mandarin Oriental Pudong, Shanghai include a fully equipped Fitness & Wellness Centre with a Kinesis wall and Maya Fit virtual trainers; a 25-metre indoor swimming pool; and a thermal bathing facility. The hotel is also perfectly placed for exclusive meetings and conferences in Shanghai. A selection of multi-functional event spaces includes a Grand Ballroom hosting 500 guests, an Oriental Ballroom for 250 guests, plus eight versatile meeting rooms. ... more less
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