I stayed in September for a business trip. We had a conference at the hotel.The hotel arranged for the transportation from the airport. The driver called ahead when we were approaching the hotel so check in was a breeze, completed in the room itself. Everyone was very friendly and accommodating. The room was quite large as was the bathroom. I loved the coffee/espresso machine. The toilet was a trip as others mentioned, although I could not figure out how to turn off the heat. The food and service was very good. The breakfast buffet had several options to choose from accommodating all types of preferences for food. The only complaint was the wifi. I had troubles using it with VPN together. At the end of the trip I discovered hard wire accessories in one of the beautiful lacquered boxes that I could have used. During checkout, I realized that I had left my phone in the room. Someone was kind enough to go search for me without any issues at all, brought my phone down to me. Overall great stay.
- Official Description (provided by the hotel):
- Located in vibrant Shanghai’s cosmopolitan area, Twelve at Hengshan is surrounded by restaurants, cafés, boutiques, galleries, and restored art-deco buildings. Experience a haven of urban chic on the renowned tree-lined Hengshan Road. Traditional Chinese hospitality melds with contemporary amenities. Work out in our state-of-the-art health club, enjoy a refreshing swim in the heated indoor pool, be pampered in the spa, and savor authentic Cantonese and Western cuisines. ... more less
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