Stayed here for three nights earlier this month and was a bit disappointed. The hotel looks great from the outside but the lobby looks rather empty. The decor is nice but it doesn't feel "warm".
Check-in was clumsy, staff was not sure what to do, it seemed. Our rooms were not ready and we had to wait hours before they were. The lay out of the hotel is such that if you are unlucky you have to walk a really loooooong way. The room itself was spacious and beautiful decorated.
I loved the Nespresso machine in the room! The fitness facilities and swimming pool are nice but are only accessible by one elevator which often means you have to switch elevator at lobby level. The Hengshan Road subway station is very close which is convenient.
- Official Description (provided by the hotel):
- Located in vibrant Shanghai’s cosmopolitan area, Twelve at Hengshan is surrounded by restaurants, cafés, boutiques, galleries, and restored art-deco buildings. Experience a haven of urban chic on the renowned tree-lined Hengshan Road. Traditional Chinese hospitality melds with contemporary amenities. Work out in our state-of-the-art health club, enjoy a refreshing swim in the heated indoor pool, be pampered in the spa, and savor authentic Cantonese and Western cuisines. ... more less
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