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Twelve at Hengshan, a Luxury Collection Hotel, Shanghai
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Reviews (569)
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Reviewed December 31, 2012

We only stay for one night but we were very impressed with the quality of the room we stay. It is very spacious and the twin beds is the biggest I've ever seen in any hotel. The decor is art deco style and very nice layout. You can enjoy Nespresso in the room which is a nice addition. The bathroom is very modern and big. The staff is very friendly and very attentive. This is new hotel but the location is very convenient to acces many part of Shanghai. The only thins that needs for improvement is breakfast staff and chef which are still not up to the Luxury Collection is supposed to be, Overall we will come back if we visit Shanghai.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ucartech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor China Member
Reviewed 4 weeks ago
Google Translation

  • Stayed: April 2018, traveled solo
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
12_Hengshan_LC, 公关经理 at Twelve at Hengshan, a Luxury Collection Hotel, Shanghai, responded to this reviewResponded 4 weeks ago
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 26, 2018
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Room Tip: 上海最好的SPG飯店
  • Stayed: March 2018, traveled on business
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor China Member
Reviewed March 18, 2018 via mobile
Google Translation

Stayed: March 2018, traveled with family
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
12_Hengshan_LC, 公关经理 at Twelve at Hengshan, a Luxury Collection Hotel, Shanghai, responded to this reviewResponded March 25, 2018
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed March 17, 2018 via mobile
Google Translation

Stayed: January 2018, traveled solo
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
12_Hengshan_LC, 公关经理 at Twelve at Hengshan, a Luxury Collection Hotel, Shanghai, responded to this reviewResponded March 25, 2018
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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