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“Very good service!”

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Shanghai Marriott Hotel Hongqiao
Ranked #87 of 5,035 Hotels in Shanghai
Certificate of Excellence
Gavle, Sweden
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very good service!”
Reviewed May 12, 2013

I can truly recommend this hotel. From the moment you arrive there is always someone ready to help you with whatever you need and always with a smile. For business travelers I recommend the executive floor, which also gives access to the executive lounge,where you can get breakfast, afternoon tea and small dishes and free drinks until midnight. The hotel has 4 restaurants and an indoor pool, gym etc. Metro station is nearby.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TLSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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485 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Toronto, Ontario
Level Contributor
54 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 7, 2013 via mobile

What struck me was the attentiveness of the staff. Really warm and helpful - at all levels. BRAVO!!
The hotel itself is large but inviting. The room was comfortable, but it was warm in the room (I should have asked for help, but didn't bother).
Food at the restaurant was alright. Nice gym facilities.
The hotel is located about 1 hour from Pudong Airport. There are good restaurants about 5 mins taxi ride or 15-20 mins walk away. It is also close by the Metro station to take you down-town. I took a cab, which took about 45 mins in traffic.
I will sat there again.

Stayed April 2013, traveled on business
Helpful?
Thank Kestral120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfach, Deutschland
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 7, 2013

This five star hotel is centrally located within 20 walking minutes from hong mei lu and pearl city.
It offers an excellent but pricy breakfast including german pretzels, bread and made to order omelettes, fresh juices are naturally also available as well as excellent coffee. In the executive level rooms you also have a nespresso machine and access to the lounge whe daily free drinks are offered. Try to get a room with a view to the courtyard itmight havea small balcony so you can sit outside.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wolfacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
224 reviews
196 hotel reviews
common_n_hotel_reviews_1bd8 600 helpful votes
Reviewed April 5, 2013

It is definitely a good hotel, fine rooms, comfortable beds, great amenities, clean, and good service, (except for concierge which is average).

However, although rooms were refurbished, the infrastructure is old. Has bathtub only no separate shower, and shower in bathtub does not have a hand shower.

The hotel is expensive and overpriced compared to other hotels in the same category in the area.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nomad6022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lehi, Utah
Level Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 21, 2013

I stayed at this hotel for a week recently for a business trip. After staying at a few other Marriott properties in Shanghai, I decided to try this one out. I like the entrance to the hotel. It's very spacious with several areas to sit and chat. The breakfast has lots of offerings and is pretty much the exact same that you'll get at any of the Marriotts in Shanghai. There is a Starbucks in the building and an American grill restaurant that is pretty good. The dinner buffet is good, though expensive. The gym is nice with free weights and plenty of modern equipment. The rooms are a bit average. While the rooms are clean and have decent internet service, they are a bit dated. The bathroom fixtures and showers are substandard.

As for location, Pearl City is only a 10 minute walk away, so there is some decent shopping close by. There are also several western restaurants in the area. The zoo and Hongqiao airport are both close. There is a subway stop (#10 line) near the hotel as well. The only downside is that it's quite far from the Pudong and bund area, where a lot of the nightlife is. If you're working in the south or western areas of the city, then this is a good choice. The area seems to be pretty quiet at night so sleeping was comfortable there.

The staff was very good and I had good experiences everywhere I went in the hotel. I can't say if the price is good or not as our company has a corporate rate with them so I'm not sure the usual cost.

Room Tip: The elevators have a pretty loud chime in the hallways, so I'd recommend staying away from them.
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hammerdroogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 17, 2013

there really isn't a center to Shanghai, but this hotel is well located. Walking distance to pearl city shopping and the zoo. The staff are friendly and speak english, the breakfast buffet as a huge mix of both western and chinese food, and the swimming pool is amazing. If you're not in the mood for Chinese food, there is a decent american BBQ restaurant (Bubbas) and a Japanese restaurant right next door. The rooms are very nice and clean and the exec lounge has great service and a conference room that you can reserve. Having said all that, for future business in China I will probably stay at the brand new Shanghai Renaissance hotel that is located across the street from my company's offices.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 12, 2013 via mobile

We stayed here for 6 nights. It is a beautiful hotel with pleasant furnished rooms. What stand out is the efforts made to serve you and make you feel satisfied. Not cheap but certainly a place to stay.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chaim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shanghai Marriott Hotel Hongqiao

Property: Shanghai Marriott Hotel Hongqiao
Address: 2270 Hongqiao Road, Changning District, Shanghai 200336, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#75 Business Hotel in Shanghai
#82 Luxury Hotel in Shanghai
#182 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shanghai Marriott Hotel Hongqiao 4.5*
Number of rooms: 313
Official Description (provided by the hotel):
Located in a high-end residential west area of Shanghai, the Shanghai Marriott Hotel Hongqiao is only 5 minutes' walk from the nearest #10 Metro Longxi Road station, 15 minutes' drive from Hongqiao International Airport & Railway Station. Since the hotel is close to both Hongqiao Economic and Technological Development Zone and Linkong Economic Zones, guests enjoy easy access to the people square, the Bund, Pudong area via adjacent Yan' an Expressway and to Jiangsu Province by superhighway.This five-star hotels offers spectacular terraces garden views with 313 rooms and suites. All rooms are well furnished with international standards of comfort and technology systems with 32-inch LCD TV, high speed Internet access and a full array of first class amenities. Furthermore, the hotel has outstanding meeting facilities that incorporate great flexibility and proximity. With 1,900 square meters of function space, it will be well organized by experienced team with state-of-the-art technology for every efficient meeting. Beginning 10th October 2016, the hotel will undergo an upgrade to part of guestrooms and facilities (daily from 9am to 05:30pm) until further notice. ... more   less 
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Also Known As:
Marriott Shanghai
Shanghai Marriott

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