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“Good location - big shopping areas” 4 of 5 bubbles
Review of Shanghai JC Mandarin Hotel

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Shanghai JC Mandarin Hotel
Ranked #176 of 4,969 Hotels in Shanghai
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good location - big shopping areas”
4 of 5 bubbles Reviewed May 18, 2013 via mobile

Very nice location, across the street from some big shopping malls with famous brands and restaurants co shopping arcades, easy access to subway, walk 10-12 minutes straight to subway. Big lobby, adequate room size, bathroom quite big, maybe little outdated, shower head's not detachable tho. Nice breakfast.

Stayed April 2013, traveled on business
Helpful?
Thank Syifa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stella W, Revenue at Shanghai JC Mandarin Hotel, responded to this review, May 21, 2013
Dear guest,
Your comments are highly appreciated and very valuable in further evaluating our standards of service especially from valued clients like you.
We are very pleased to inform you that for an additional RMB 300+ on your room rate, we can upgrade guest to our club rooms with free breakfasts, wifi, benefits of parking and all club benefits for free.
Rest assured we will continue to extend the very best service and hospitality that you have come to expect from us.
We look forward to welcoming you back in the near future.
Best regards,
Shanghai JC Mandarin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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450 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Brisbane, Australia
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 15, 2013

Stayed here on a business trip in October 2012. Great location, clean and tidy rooms, but to be honest, a little dated and in need of a re-furb. I am sure there are many better options in the area. I would stay here again, so it was not that bad, but having traveled extensively on business, sometimes you just walk into a room and feel a little disappointing. And this was the feeling I had on this occasion.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SpartanSpeed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stella W, Revenue at Shanghai JC Mandarin Hotel, responded to this review, May 20, 2013
Dear guest,
Your comments are highly appreciated and very valuable in further evaluating our standards of service especially from valued clients like you.
As to your suggestion, we have already reported to our management and improve our service standard.
Meanwhile, we glad to inform that We are now in the process of planning our renovations this summer.
We hope that you will give us another opportunity to be of service to you for the next time you come back and stay with us again.
Rest assured we will continue to extend the very best service and hospitality that you have come to expect from us.
We look forward to welcoming you back in the near future.
Best regards,
Shanghai JC Mandarin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing, China
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed May 12, 2013

When on business in Shanghai only for a couple of nights, this hotel is sufficient. It is very close to many corporate towers on Nanjing West Road, and shopping, if that's a consideration. The hotel is big and the rooms are OK in size - but nothing fancy. The rooms look like a throwback of 10-15 years, the bathrooms even more. The staff is friendly enough and the food was not bad in the lobby restaurant.

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stella W, Revenue at Shanghai JC Mandarin Hotel, responded to this review, May 20, 2013
Dear guest,
Your comments are highly appreciated and very valuable in further evaluating our standards of service especially from valued clients like you.
We will report to our management to upgrade our facilities in the future. And Keep air circulation better in room.
Rest assured we will continue to extend the very best service and hospitality that you have come to expect from us.
We look forward to welcoming you back in the near future.
Best regards,
Shanghai JC Mandarin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 10, 2013

I have stayed here over the past 15 years. I love the location; right across the street from the Ritz Carlton Portman. The location is great, several pubs and casual restaurants within an easy 5 minute walk. Also only a few blocks from western fare like KFC, Burger King, Carl's Jr, Baskin Robbins, etc. Best of all its about half the price of the Ritz. They also now have a roof top area where you can enjoy a great cigar and view of the city.

Room Tip: I've stayed here more than 20 times and can't remember a bad room.
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bangkoksteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stella W, Revenue at Shanghai JC Mandarin Hotel, responded to this review, May 12, 2013
Dear guest,
Your comments are highly appreciated and very valuable in further evaluating our standards of service especially from valued clients like you.
We are very pleased to inform you that for an additional RMB 300+ on your room rate, we can upgrade guest to our club rooms with free breakfasts, wifi, benefits of parking and all club benefits for free.
Rest assured we will continue to extend the very best service and hospitality that you have come to expect from us.
We look forward to welcoming you back in the near future.
Best Regards,
Shanghai JC Mandarin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed May 9, 2013 via mobile

Well located hotel with a beautiful lobby but inside your room is a very different experience. Our room had worn out and stained carpets. Millwork and interior finishes were badly in need of a full renovation. The bathroom was small and the shower had seriously dirty, stained and mouldy grout in the tiles. Yuck! Staff were very friendly but beware of signing anything that you haven't read carefully. We paid $98 incl. breakfast our first night. When we decided to extend our stay for one more day we found we were paying $190 and another $37 per person for breakfast and we were in the same room! At checkout they were adamant about the new price and had also thrown on a fee for WiFi that we hadn't used. We had no time to argue with them as we were late for our flight. Left unhappy. Will not be back.

Stayed May 2013, traveled with family
Helpful?
1 Thank Terri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stella W, Revenue at Shanghai JC Mandarin Hotel, responded to this review, May 22, 2013
Dear guest,
Your comments are highly appreciated and very valuable in further evaluating our standards of service especially from valued clients like you.
As to your suggestion, we have already reported to our management and improve our service standard.Please understand that it is possible for us to offer different pricing with different restriction policies in different channels.
Meanwhile, we are glad to inform that We are now in the process of planning our renovations this summer.
We hope that you will give us another opportunity to be of service to you by offering you a free upgrade for the next time you come back and stay with us again.
Rest assured we will continue to extend the very best service and hospitality that you have come to expect from us.
We look forward to welcoming you back in the near future.
Best regards,
Shanghai JC Mandarin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Shanghai hotels

Baguio, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 8, 2013

Location very accessible to shopping malls, restaurants and subways. Breakfast offering was great, a good start up for a travelers . A/C at room was poor despite the spring weather, room smelled stuffy despite that we we were place in a non-smoking floor. Room was clean and neat and large. Overall friendliness of staff 4, a "smile" will make a travelers day great.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Suzette G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stella W, Revenue at Shanghai JC Mandarin Hotel, responded to this review, May 20, 2013
Dear guest,
Your comments are highly appreciated and very valuable in further evaluating our standards of service especially from valued clients like you.
We will report to our management to upgrade our facilities in the future. And Keep air circulation better in room.
Rest assured we will continue to extend the very best service and hospitality that you have come to expect from us.
We look forward to welcoming you back in the near future.
Best regards,
Shanghai JC Mandarin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed May 8, 2013

a good 4 star hotel. located at the heart of the city with lots of shops and malls and resturants within a very short walk.
a subway staion nearby.
the room i stayed in (1102) was a bit old but still good.
breakfast is very good.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ira L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stella W, Revenue at Shanghai JC Mandarin Hotel, responded to this review, May 8, 2013
Dear guest,
Your comments are highly appreciated and very valuable in further evaluating our standards of service especially from valued clients like you.
We will report to your management to upgrade our facilities in the future.
Rest assured we will continue to extend the very best service and hospitality that you have come to expect from us.
We look forward to welcoming you back in the near future.
Best regards,
Shanghai JC Mandarin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shanghai JC Mandarin Hotel

Property: Shanghai JC Mandarin Hotel
Address: No.1225 Nanjing West Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#76 Best Value Hotel in Shanghai
#151 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Shanghai JC Mandarin Hotel 5*
Number of rooms: 514
Official Description (provided by the hotel):
Whether you are travelling for business or pleasure, the 5-star hotel is the mark of modern comfort and convenience, which blends the best of the East and West. It is located in the middle of the business and shopping district on the famous Nanjing Road, adjacent to the Shanghai Exhibition Center, Shanghai Centre, Plaza 66 and famous Wujiang Gourmet Street. Shanghai Airport Terminal, Metro Line 2, Metro 7 and entry to Shanghai’s integrated system of highways are just a short distance away. With so many attractions close by, you will never run out of things to do at the hotel. 514 spacious rooms, international gourmet cuisine by master chefs, an abundance of recreational options, viable conference venues, a pillar-less Grand Ballroom covering 845 sqm and five stylish meeting rooms and ergonomically designed boardrooms, fully equipped fitness centre, two tennis courts and spa …the hotel offers luxurious comfort and meticulous care.The lobby was renovated and now features a magnificent 5-storey, hand-painted lacquer mural of Admiral Zheng-Ho, surrounded by golden-foiled pictures of the morning sun and peaceful waves. This famous artwork provides the lobby with a unique look at Chinese art history. ... more   less 
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Also Known As:
Shanghai Jc Mandarin Hotel Shanghai
Mandarin Shanghai
Shanghai Mandarin

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